Salesforce Platform App Builder Certification Test

Front 1

1. Which statement is true when defining a create custom action for the contact object? Choose (2)
A. The create action will respect validation rules
B. The create action can pre-define contact field values
C. The create action will ignore field requirements
D. The create action allows a user to select a record type

Back 1

A. The create action will respect validation rules
D. The create action allows a user to select a record type

Front 2

2. Sales representatives want to capture custom feedback record related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application.(2)
A. Create a feedback object as a parent account
B. Create an object-specific action on Account
C. Create predefined values for most of the fields
D. Create a global action on Account

Back 2

B. Create an object-specific action on Account
C. Create predefined values for most of the fields

Front 3

3. An app builder needs to change the data types of a few custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform additional steps in order to retain existing functionality?
A. Changing the datatype of a field used in a report from text to an encrypted field
B. In lead conversion from number to text
C. In an apex class from number to text
D. As an external ID from number to text

Back 3

B. In lead conversion from number to text

Front 4

4. Universal container would like to use a chatter group for their mergers and acquisitions team to collaborate on potential new projects. This project should not be visible for non-members to see or join, and can be accessed by invites only
A. Private group
B. Public group
C. Unlisted group
D. Member group

Back 4

C. Unlisted group

Front 5

5. What is a true statement in regards to converting a tabular, summary, or matrix report to a joined report? (3)
A. The rows to display filter is not supported in joined reports
B. Report formula fields are not supported in joined reports
C. Bucket field are not supported in joined reports
D. Joined report blocks are formatted as matrix reports
E. Cross filter are not supported in joined reports

Back 5

A. The rows to display filter is not supported in joined reports
C. Bucket field are not supported in joined reports
E. Cross filter are not supported in joined reports

Front 6

6. All contact's mailing post code should match the account shipping postal code. How to do it using validation rule
A. use NOT EQUAL operator
B. use compare operator
C. use distance()
D. geolocation()

Back 6

A. use NOT EQUAL operator

Front 7

7. When an opportunity close date is delayed by more than 60 days, the manager and the VP of sales must approve the change (2)
A. Create a lighting process builder flow that submits the record for an approval process
B. Build an approval process that requires unanimous approval from the manager and VP of sales.
C. Build a validation rule that does not allow a user to save the opportunity record
D. Create a workflow rule that checks for close date less than 60 days and add an email alert

Back 7

A. Create a lighting process builder flow that submits the record for an approval process
B. Build an approval process that requires unanimous approval from the manager and VP of sales.

Front 8

8. The organization wide default for a custom object is set to private. The supervisor profile grants view access to the same object. A user with the supervisor profile is also listed as the manager on the user detail records for a subordinate. What is preventing the supervisor from viewing record owned by subordinates?(2)
A. Organization wide settings for the custom object grant access to their users with the same role
B. The supervisor's role is not above the subordinate's role in the hierarchy
C. Organization-wide settings for the custom object do not grant access using hierarchy.
D. The supervisor requires a permission set in order to view the subordinate's record

Back 8

B. The supervisor's role is not above the subordinate's role in the hierarchy
C. Organization-wide settings for the custom object do not grant access using hierarchy.

Front 9

9. UC would like to automatically assign a specific permission set to new users. How can they do that ?
A. create a workflow rule on the user object to assign a permission set
B. create a flow on the user object to assign permission set
C. create a lighting process on the user object to launch a flow
D. Create a approval process on the object to assign permission set

Back 9

B. create a flow on the user object to assign permission set

Front 10

10. A new custom object is being created with a private sharing setting. The business wants to share individual records with specific people or groups of people on a case-by-case basis.(3)
A. Profile
B. Users
C. Roles
D. Public groups
E. Permission Sets

Back 10

B. Users
C. Roles
D. Public groups

Front 11

11. UC has deployed custom tabs through change sets, without including the profiles, to production( Enterprise edition)Which statement is true in regards to visbility of custom tabs ?
A. Custom tabs are exposed for all users
B. Custom tabs are default off for all users
C. Custom tabs are hidden for all users
D. Custom tabs are default on for all users

Back 11

C. Custom tabs are hidden for all users

Front 12

12. When configuring a record type, an App builder can configure the available value of a picklist field for the page layout.Which opportunity standard field is available to be configured directly in the Opportunity record type ? Choose 2 answers
A. Stage
B. Forecast Category
C. Type
D. Lead Source

Back 12

C. Type

D. Lead Source

Front 13

13. What is a key consideration when using unmanaged package (2)
A. The person who created the unmanaged package can change or upgrade installed components
B. The person who created the unmanaged package has no control over the installed components
C. A namespace is not required to create an unmanaged package
D. A namespace is required to create an unmanaged package

Back 13

B. The person who created the unmanaged package has no control over the installed components
C. A namespace is not required to create an unmanaged package

Front 14

14. Universal con is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in the salesforce1 mobile app. Which option is available to an App builder to satisfy this requirement?
A. Create sales and marketing profiles and ensure read access to different objects
B. Create public groups for sales and marketing and create mobile nav menus for each group
C. Create mobile nav menus for both the sales and marketing profiles
D. Create roles for sales and marketing and assign a custom homepage layout for each role

Back 14

A. Create sales and marketing profiles and ensure read access to different objects

Front 15

15. What is a capability of schema builder? (2)
A. To update descriptions of standard and custom objects
B. To create new lookup or master-detail object relationships
C. To modify custom field help text on standard objects
D. To enable field history tracking on standard objects

Back 15

B. To create new lookup or master-detail object relationships
C. To modify custom field help text on standard objects

Front 16

16. UC would like to embed a chart of all related opportunities, by stage, on the account details page. Which type of report should use
A. A tabular report on the account object
B. A summary report on the opportunity object
C. A tabular report on the opportunity object
D. A summary report on the account object

Back 16

B. A summary report on the opportunity object

Front 17

17. UC has created custom objects candidates and interviews in Salesforce to track the candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code.How can an app builder accomplish this requirement.? Choose 2 answers
A. Use a lookup relationship between candidate and interview objects
B. Use a formula field on candidate record to show total number of interviews
C. Use a roll up summary field on the candidate record to show total number of interviews
D. Use a master detail relationship between candidate and interview

Back 17

C. Use a roll up summary field on the candidate record to show total number of interviews
D. Use a master detail relationship between candidate and interview

Front 18

18. UC provides access to salesforce for the sales, service, and marketing teams: management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function.
A. Create separate home page custom component and layouts: assign to users by profile
B. Create separate home page custom component and layout: assign to users by role
C. Expose specific elements within a home page custom component determined by profile
D. Expose specific elements within a home page custom component determined by role

Back 18

A. Create separate home page custom component and layouts: assign to users by profile

Front 19

19. The director of customer service wants to know when agents are overwhelmed with high priority items in the support queue. The director wants to receive a notification when a new case is open with the status of “ New” for more than four business hours.Which automation process could accomplish this? ( choose 2 answers)
A. Lightning process builder
B. Scheduled Apex
C. Visual Workflow
D. Escalation Rules

Back 19

A. Lightning process builder
D. Escalation Rules

Front 20

20. To Synchronize Account , Orders and Shipments in real time , A developer has built a custom interface between an external system and Salesforce. Prior to deployment , the developer needs to confirm that the interface can sustain the syncing of thousands of records at a time.Which sandbox type is recommended to complete Performance and Load testing?
A. Partial
B. Full Copy
C. Developer
D. Developer-pro

Back 20

B. Full Copy

Front 21

21. What type of field can be referenced by a roll-up summary field using SUM?
A. Date
B. Formula
C. percent
D. number
E. Currency

Back 21

C. percent
D. number
E. Currency

Front 22

22. The customer service team at UC uses a custom Project object to track their customer projects.An App builder needs to create a relationship between the project object and related client Account record.A private sharing model is in place for both Account and projects.Which statement is true when creating an Account lookup field on project object ? ( Choose2)
A. The Account record can include rollup summary fields with data from Project records
B. Cross- object field updates between Account and Project records are not supported
C. The Account lookup field on Project record can be made optional
D. Users can only delete accounts if they have access to related project records

Back 22

B. Cross- object field updates between Account and Project records are not supported
C. The Account lookup field on Project record can be made optional

Front 23

23. Which statement is true about converting lead? ( Choose 3)
A. The lead’s most recent campaign record is automatically applied to the “primary campaign Source “ field on the Opportunity
B. Admins may choose whether to enforce validation rules and triggers
C. The system automatically maps the standard lead fields to Standard Account, Contact and Opportunity fields
D. Users can convert leads that are associated with an active approval process
E. Multi-select values on lead’s records overwrite values on the corresponding contact field

Back 23

A. The lead’s most recent campaign record is automatically applied to the “primary campaign Source “ field on the Opportunity
B. Admins may choose whether to enforce validation rules and triggers
C. The system automatically maps the standard lead fields to Standard Account, Contact and Opportunity fields

Front 24

24. UC would like to streamline its data capture process by linking fields together. They wish to do this so that the available values in dependent fields are driven by the values selected in controlling fields.Which consideration supports the above requirement? ( Choose 3)
A. Standard and custom picklist fields can be dependent fields
B. The import wizard only allows values to be imported into a dependent picklist if they match the appropriate controlling field
C. Checkbox fields can be controlling fields but not dependent field
D. Custom picklist fields can be either dependent or controlling field
E. Multi select picklist can be dependent fields but not controlling field.

Back 24

C. Checkbox fields can be controlling fields but not dependent field
D. Custom picklist fields can be either dependent or controlling field
E. Multi select picklist can be dependent fields but not controlling field.

Front 25

25. UC conducts evaluation of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their managers' executives can view the rep's evaluation record, but the reps should not be able to view the executive comment field on their review
A. Use private sharing model granting record access using hierarchy; manage field access with the FLS
B. Use a private sharing model granting access using custom settings, manage field access with page layouts and field-level security
C. Use private sharing model granting record access using hierarchy; manage field access with record types and page layouts
D. Use private sharing model granting record access using custom setting; manage field access with page layouts and FLS

Back 25

A. Use private sharing model granting record access using hierarchy; manage field access with the FLS

Front 26

26. A sales manager at UC would like to look at an Account record and view charts of all of the related open opportunities, Closed/won opportunities and open casesHow many report charts can be added to account page layout to meet this requirement?
A. 1
B. 2
C. 3

D. 4

Back 26

B. 2

Front 27

27. Which statement is true for embedding a visualforce page in page layout? (Choose 2 answers)
A. Visualforce pages on field set have attributes for width and height
B. Visualforce pages can be placed anywhere in the pagelayout
C. Visualforce pages can only be placed in the visualforce section of page layout
D. Visualforce pages on page layout have attributes for width and height

Back 27

B. Visualforce pages can be placed anywhere in the pagelayout
D. Visualforce pages on page layout have attributes for width and height

Front 28

28. What is a true statement in regards to creating custom report types?
A. Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for the report type
B. When the primary object is a custom object and is deleted, then the report type and any reports created from it must be deleted manually
C. The detail object in a master-detail relationship cannot be added as a secondary object on a custom report type
D. Any object can be chosen unless the object is not visible to the person creating the report type through security settings

Back 28

A. Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for the report type

Front 29

29. UC needs to flag leads with one or more business areas. They need to add a field on lead to capture these on lead record. There is no need to report on this field.What is the appropriate field type.
A. Picklist
B. Picklist(multi select)
C. Radio button( multi – select)
D. text Area

Back 29

B. Picklist(multi select)

Front 30

30. What is a true statement regarding master-detail relationships (Choose 3)
A. Deleting a master record in a master-detail relationship deletes all related detail records
B. Standard objects can be on the detail side of a custom object in a master-details relationshipC. Master-detail relationships cannot be converted to a look-up relationship
D. A master-detail relationship cannot be created if the custom object on the detail side already contains data
E. Master-detail relationship can convert to a lookup relationship if no roll-up summary fields exist on the master subject

Back 30

A. Deleting a master record in a master-detail relationship deletes all related detail records

D. A master-detail relationship cannot be created if the custom object on the detail side already contains data

E. Master-detail relationship can convert to a lookup relationship if no roll-up summary fields exist on the master subject

Front 31

31. Which type of relationship can be defined with external objects ? ( Choose 2)
A. Cross organization lookup
B. Indirect lookup
C. External Lookup
D. External master detail

Back 31

B. Indirect lookup
C. External Lookup

Front 32

32. What capability allows an app builder to grant object level access ? Choose 2 answers
A. Assigning a User a Role that allows read access to an Object
B. Assigning a User a public group that allows for read and edit access to an object
C. Assigning a User a Profile that allows read access to an Object
D. Assigning a User a permission set that allows for read and edit access to an object

Back 32

C. Assigning a User a Profile that allows read access to an Object

D. Assigning a User a permission set that allows for read and edit access to an object

Front 33

33. Which statement is true about field update actions from Workflow rules and Approval Processes? ( Choose 2 answers)
A. Field updates to records based on Workflow rules and Approval processes do not trigger validation rules
B. Field updates with “ Re-evaluate workflow Rules “ selected can cause a recursive loop if the updated field is included in a workflow
C. Field updates are not available on currency fields if the organisation uses multi currency feature
D. Field updates are tracked in the history related list of a record regardless of whether or not history tracking is set for those fields

Back 33

A. Field updates to records based on Workflow rules and Approval processes do not trigger validation rules

B. Field updates with “ Re-evaluate workflow Rules “ selected can cause a recursive loop if the updated field is included in a workflow

Front 34

34. An App builder wants to show Groups as the last navigation menu item in the Salesforce1 Mobile App.However , the App Builder is not able to select Groups as one of its items on the drop – down menu.What could cause this ?
A. Groups is included in the Smart search items but not on the navigation menu.
B. Groups is not included in the selected list for the navigation menu

C. Groups cannot be the last item in the navigation menu

Back 34

B. Groups is not included in the selected list for the navigation menu

Front 35

35. The director of marketing has asked the App Builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.Which function should be used to calculate the difference ?
A. DATEVALUE()
B. NOW()
C. DATE()
D. TODAY()

Back 35

D. TODAY()

Front 36

36. In order to delete opportunities, UC would like sales reps to submit requests for approval from their sales manager. What can be used to meet these requirements
A. Approval process with APEX trigger
B. Two step approval process
C. Process builder with submit for approval action
D. Approval process with time dependent workflow

Back 36

B. Two step approval process or A. Approval process with APEX trigger?

Front 37

37. UC Sales reps can modify fields on an Opportunity until it is closed. Only the Sales Operation team can modify the Post Close Followup Date and Post Close Followup Comments fields.How can this requirement be met?
A. Use record types with field sets and restrict editing fields using FLS
B. Use FLS on page layouts to restrict editing fields
C. Use Multiple record types, page layouts and profiles
D. Use FLS to mark field as read-only on sales profile.

Back 37

C. Use Multiple record types, page layouts and profiles

Front 38

38. What may occur if workflow rules are reevaluated after a field change by a field update? Choose 2 answers
A. A recursive loop potentially results in exceeding org limits
B. Workflow rules trigger validation rules on field updates
C. Cross-object workflow rules result in re-evaluation after field change
D. Workflow rules trigger more workflow rules to be re-evaluated

Back 38

A. A recursive loop potentially results in exceeding org limits
D. Workflow rules trigger more workflow rules to be re-evaluated

Front 39

39. An app builder has been asked to provide users a way to identify a contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an email, is the contact's preferred communication method.
A. Checkboxes
B. Picklist
C. Formula
D. Email

Back 39

B. Picklist

Front 40

40. UC is importing 1000 records into Salesforce .They want to avoid duplicate records from being created during import.How can this requirement be met ?
A. After importing all of the custom objects review all records created and manually merge or delete any duplicate records.
B. Include a column in the import file that has either record names,Salesforce Ids or external Id’s that can be used to match records
C. After importing all of the custom objects, run a duplicate check report , export the report to a csv file,and run a mass delete to purge any duplicates.
D. When importing the file, select the “ Prevent Duplicates” option on the last step of the import wizard and import the file.

Back 40

B. Include a column in the import file that has either record names,Salesforce Ids or external Id’s that can be used to match records

Front 41

41. The VP of Sales at UC has requested that Sales reps be given access to view all Accounts in Salesforce. However, they have also requested that sales reps only be allowed to create opportunities on Accounts they own.How can this requirement be met ?
A. Create a new Opportunity Quick action that validates Account ownership
B. Set the OWD on Opportunities to private and recalculate sharing
C. Set the OWD on opportunities to controlled by parent
D. Create a Opportunity validation rule that compares the opportunity and Account owners

Back 41

A. Create a new Opportunity Quick action that validates Account ownership

Front 42

42. At UC , multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records.How can an App Builder enable different users to see different fields based on the case type ?

A. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role.

B. Create different case field sets for IT, HR and customer support. Assign different field set by role

C. Create different case field sets for IT, HR and customer support. Assign different field set by profile

D. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.

Back 42

D. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.

Front 43

43. Which Statement is true about an External Id field ? ( Choose 2 answers)
A. The field can be unique based on the case sensitive or case insensitive values
B. The field must contain atleast one number and at least one letter
C. The field must be unique since duplicates are not allowed within Salesforce
D. The field contains unique record identifiers from a System outside of Salesforce

Back 43

A. The field can be unique based on the case sensitive or case insensitive values

D. The field contains unique record identifiers from a System outside of Salesforce

Front 44

44. At UC the Account object has a Master detail relationship to Invoice custom object.The App Builder would like to change this to a lookup field,but is not able to do so.What could be causing this?

A. The Invoice object must have at least one Master detail field for reporting

B. The Account record includes Invoice roll up Summary fields

C. The Account is included in the workflow on the Invoice object

D. The invoice records have existing values in the Account.

Back 44

B. The Account record includes Invoice roll up Summary fields

Front 45

45. When is it recommended to refresh a Full Sandbox ?

A. Within 3 hours of when it is needed

B. Whenever a new production user is added

C. After UAT sign Off

D. After a major production release

Back 45

D. After a major production release

Front 46

46. Representatives at Universal Con use salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's info.

A. Use Visual Workflow

B. Create a workflow rule

C. Create a process using lightning process builder

D. Design an approval process

Back 46

B. Create a workflow rule

Front 47

47. A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of one to five stars based on the number found in the feedback score customer field.
A. Use a custom image
B. Number
C. Formula
D. Text

Back 47

C. Formula

Front 48

48. The VP of Marketing wants to broadcast an email to 10000 contacts in Salesforce on a regular basis, but realizes Salesforce’s mass email functionality has a limitation on the number of emails that can be sent each day.What action should the App Builder take?
A. Develop Apex code and Visualforce page to achieve the functionality
B. Request salesforce to increase the number of maximum daily emails
C. Research and evaluate products available on AppExchange to send mass email
D. Download all contacts to a csv file and use an email client to send emails

Back 48

C. Research and evaluate products available on AppExchange to send mass email

Front 49

49. UC has a requirement that an opportunity should have a field showing the value of its associated account’s Billing state. This value should not change after the Opportunity has been created.What is the recommended Solution?
A. Apex
B. Formula Field
C. Roll up Summary field
D. Workflow

Back 49

B. Formula Field

Front 50

50. UC has two teams: Sales and Services. Both teams interact with the same records. Sales Users use ten fields on the Account record .Service users use three of the same fields as the Sales team, but also have five of their own, which the Sales team does not use.What is the minimum config needed to meet this requirement?
A. Two Profiles, two record types, two page layouts
B. Two Profiles, one record type, two page layouts
C. One Profile, one record type, one page layout
D. One Profile, two record type, one page layout

Back 50

B. Two Profiles, one record type, two page layouts

Front 51

51. Which is true when a new full sandbox is created ? Choose 2 answers?
A. User’s email address will not be modified
B. Default email deliverability is set to system email only.
C. Chatter data will be copied to the sandbox by default
D. Usernames will be modified uniquely for that sandbox

Back 51

B. Default email deliverability is set to system email only.

D. Usernames will be modified uniquely for that sandbox

Front 52

52. A custom object has a Public Read Only Sharing setting that does not grant access using hierarchies. A dynamic sharing rule provides Write access to the object to the Global Marketing Public group if the record is marked as Global. A user creates a new record and marks it as Global.Who will have write access to this record?
A. The Global Marketing Public group, record owner, and anyone above the owner in the role hierarchy
B. The record owner and the Global Marketing public group
C. The record owner and anyone above the owner in role hierarchy
D. The Global Marketing Public group and anyone above the owner in the role hierarchy

Back 52

B. The record owner and the Global Marketing public group

Front 53

53. Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to Closed Lost. (Choose 2)
A. Lightning Process Builder
B. Assignment Rule
C. Workflow Rule
D. Approval Process

Back 53

A. Lightning Process Builder
C. Workflow Rule

Front 54

54. UC needs a field on the Account to track how many opportunities are closing within the next 30 days. What can be used to accomplish this goal?
A. Workflow rule
B. Process Builder
C. Apex code
D. Roll-up Summary Field

Back 54

D. Roll-up Summary Field

Front 55

55. UC would like to collaborate with its customers from within Salesforce, and has decided to enable the “ Allow Customer Invitations “ Chatter Setting.What permission is granted to Customers when invited to a chatter Group?
A. Ability to request access to public groups
B. The ability to @mention accounts of which they are a contact
C. The ability to interact with members of their groups
D. The ability to invite members to groups of which they are a member

Back 55

C. The ability to interact with members of their groups

Front 56

56. Which use case can be accomplished using a custom link? (Choose 3)

A. Navigate to a create a record page with fields pre-populated

B. Navigate to an external system using data in salesforce

C. Navigate to a process to update the current record.

D. Navigate to an apex trigger to update the current record

E. Navigate to a custom visual flow to update the current record.

Back 56

A. Navigate to a create a record page with fields pre-populated
B. Navigate to an external system using data in salesforce
C. Navigate to a process to update the current record.

Front 57

57. Which objects can be members of a Campaign? (Choose 2)
A. Lead
B. Account
C. Contact
D. Opportunity

Back 57

A. Lead
C. Contact

Front 58

58. UC Manages internal projects by department using a custom object called Projects. Only employees in project’s respective department should have view access to all of the department’s project records. If an employee changes job roles and moves to other department , the employee should no longer have access to the projects within their former department.How can these requirements be met assuming the OWD for Projects is set to private? (Choose 2 answers)
A. Create a criteria based sharing rule using the Project’s department that grants access to users using public groups
B. Create a criteria based sharing rule using the Project’s department that grants access to users using roles
C. Create a criteria based sharing rule using the Project’s department that grants access to users using profiles
D. Create a criteria based sharing rule using the Project’s department that grants access to users using permission sets

Back 58

B. Create a criteria based sharing rule using the Project’s department that grants access to users using roles
D. Create a criteria based sharing rule using the Project’s department that grants access to users using permission sets

Front 59

59. Universal containers have purchased a lightning component on the App Exchange. Where can this component be utilized? (Choose 2 answers)
A. Salesforce 1 Mobile App
B. Standalone Lightening App
C. Lightning Process Builder
D. Visual Workflow

Back 59

A. Salesforce 1 Mobile App
B. Standalone Lightening App

Front 60

1. The CRM Manager at Universal Containers has requested that approach promote better data hygieneWhat needs to be considered before changing field type? (Choose 2)
A. All data should be backed up before converting a text field
B. Field reference will be removed in Visual force pages
C. Changing field type will remove existing field history
D. Existing list views that reference the field may be deleted

Back 60

A. All data should be backed up before converting a text field
D. Existing list views that reference the field may be deleted

Front 61

2. Which values must be defined when creating a new opportunity stage ? (Choose 3 answers)

A. Close Date
B. Type
C. Forecast Category
D. Probability

E. Amount

Back 61

B. Type
C. Forecast Category
D. Probability

Front 62

3. Universal containers stores invoices in SAP. Users want to view invoice data in Salesforce. How this can be achieved. (Choose' 2 answers)
A. Use SAP data export: functions to load data directly into Salesforce,
B. Create a custom Invoice object and connect to SAP using Data loader
C. Connect to an OData Publisher Service for SAP database.
D. Create an external object connected to an invoice table in SAP.

Back 62

C. Connect to an OData Publisher Service for SAP database.
D. Create an external object connected to an invoice table in SAP.

Front 63

4. An app builder has created a report for sales people to view record from a custom object. Some complained unable to see all appropriate records.What step should be taken to ensure data visibility within the report? (Choose 3 answers).
A. Check users profile for object setting
B. Check organization wide defaults
C. Check report filters
D. Check report filter sharing setting
E. Check sharing rule.

Back 63

A. Check users profile for object setting
B. Check organization wide defaults
C. Check report filters

Front 64

5. What type of field can be used to filter a report chart that has been added to page layout?
A. Formula field
B. Name filed
C. Standard field
D. Matching ID field

Back 64

D. Matching ID field

Front 65

6. Universal Containers provides access to Salesforce for their sales, service, and marketing teams. Management wants to ensure that when users log In, their home tab provides access to links and documentation that are specifically relevant to their job function.How can this requirement be met ?
A. Create separate home page custom components and layouts; assign to users by profile.
B. Expose specific elements within a Home page custom component determined by role.
C. Create separate home page custom components and layouts; assign to users by role.
D. Expose specific element within a home page custom component determined by profile.

Back 65

A. Create separate home page custom components and layouts; assign to users by profile.

Front 66

7. What is a feature that can extend record access beyond the organization? (Choose 2 answers)
A. Criteria based sharing rule
B. Owner based sharing rule.
C. Dynamic role hierarchy
D. Public or private groups.

Back 66

A. Criteria based sharing rule
B. Owner based sharing rule.

Front 67

8. Universal Containers wants to standardize their business logic. They want to ensure that workflow order is guarantee to be the same each time.Which feature can be used to accomplish this ? (Choose 2 answers)
A. Workflow
B. Lightning Process Builder
C. Chatter actions
D. Visual workflow

Back 67

B. Lightning Process Builder
D. Visual workflow

Front 68

9. To synchronize Accounts, Orders, and Shipments in real-time, a Developer has built a custom Interface between an external system and Salesforce. Prior to deployment, the Developer needs to confirm that the interface can sustain the Syncing of thousands of records at a time.Which Sandbox environment is recommended to complete Performance and Load Testing ?
A. Full Sandbox
B. Partial Sandbox
C. Developer Sandbox
D. Developer Pro Sandbox

Back 68

A. Full Sandbox

Front 69

10. A divisional manager wants to add a report chart into a page layout.Which report format can be used as a source report to accomplish this ? (Choose 2 answers).
A. Matrix format with a chart.
B. Summary format with a chart.
C. Tabular format with a chart.
D. Joined format with a chart.

Back 69

A. Matrix format with a chart.
B. Summary format with a chart.

Front 70

11. The app builder at universal containers has been asked to ensure that the amount field is populated when stage is set to closed Won.What can be used to meet this requirement ?
A. Validation Rule
B. Approval Process
C. Lightning Process Builder
D. Workflow

Back 70

A. Validation Rule

Front 71

12. A custom object named Assignment has a private sharing that grants access using hierarchies. The organization has a role hierarchy where the "specialist" role reports to a "manager" role which reports to a "director" role. The director role is at the top of the role hierarchy. A user who is in the manager role creates a new assignment record.Who can see this record ?
A. The record owner and the Directors in their hierarchy.
B. The record owner and the Managers in their hierarchy.
C. The record owner and those above the Specialist role in their hierarchy.
D. The record owner and the Specialists in their hierarchy.

Back 71

A. The record owner and the Directors in their hierarchy.

Front 72

13. What is a capability of sandbox templates ? (Choose 2 answers)
A. Specify the data range for data being replicated in a Partial Copy sandbox environment.
B. Save a template for re-use when creating a Partial Copy sandbox environment.
C. Specify the objects whose data should be replicated in a Partial Copy sandbox environment.
D. Create a Partial Copy sandbox from a Partial Copy sandboxes environment.

Back 72

B. Save a template for re-use when creating a Partial Copy sandbox environment.
C. Specify the objects whose data should be replicated in a Partial Copy sandbox environment.

Front 73

14. What is capability of schema builder ?Choose (2 answers)
A. Editing custom settings.
B. Creating a new record type.
C. viewing page layouts In a new window.
E. Showing selected objects on a page.

Back 73

C. viewing page layouts In a new window.
E. Showing selected objects on a page.

Front 74

15. Where can a custom button be placed ? (Choose 3 answers)
A. On a related list.
B. On a custom list view.
C. On the User Object
D. On a Person Account.
E. On a Web-to-Case form.

Back 74

A. On a related list.
B. On a custom list view.
D. On a Person Account.

Front 75

16. Universal container wants to provide a different view for its users when they access an account record in salesforce1 Instead of in the standard web version.How can this be accomplished ? (Choose 2 answers)
A. By adding quick actions in the publisher section.
B. By adding actions in the Salesforce 1 action bar section.
C. By adding a mobile layout and assigning it to a profile.
D. By adding Visualforce pages to the Mobile Cards section.

Back 75

A. By adding quick actions in the publisher section.
C. By adding a mobile layout and assigning it to a profile.

Front 76

18. Which setting Is available to customize salesforce1 mobile app for branding? (Choose 3 answers)
A. Header and search bar color.
B. Action bar color.
C. Background color on loading page.
D. Notification and search Icon.
E. The image on loading page.

Back 76

A. Header and search bar color.
C. Background color on loading page.
E. The image on loading page.

Front 77

19. Users at universal containers need to be able to quickly create a contract record from account record chatter feed.
A. By creating a custom 'Create a Record' Action on the Account.
B. By creating a custom “Detail Page" Button on the Account.
C. By creating a custom "Create a Record" Action on the Contract.
D. By creating a custom ‘'Detail Page" Button on the Contract.

Back 77

A. By creating a custom 'Create a Record' Action on the Account.

Front 78

20. When a user creates an account report, the user does not see industry as an available field in the report builder. However, this same user is able to see it in the account page layout.What scenario would cause this ?
A. The Industry field is not enabled for the particular record type.
B. The user does not have Industry field visibility In the field-level security.
C. The Industry field has no record values In the Account.
D. The user uses a custom report type which does Not Include the industry field.

Back 78

D. The user uses a custom report type which does Not Include the industry field.

Front 79

21. Universal containers want to display a message when a case needs follow up.What can be used to display different text on the case record depending on the number of days a case is opened ?
A. Formula Field
B. Workflow Update
C. Case process
D. lightning Process Builder

Back 79

A. Formula Field

Front 80

22. Which statement is true about an External ID field? (Choose 2 answers)
A. The field must contain at least one number and at least one letter,
B. The field must be unique since duplicates are not allowed within Salesforce,
C. The field can be unique based on case- sensitive or case*Insensitive values.
D. The field contains unique record Identifiers from a system outside of Salesforce.

Back 80

C. The field can be unique based on case- sensitive or case*Insensitive values.
D. The field contains unique record Identifiers from a system outside of Salesforce.

Front 81

23. What is a section of the lightning app builder tool ? (Choose 3 answers)
A. Canvas
B. Selected publisher actions
C. Mini page layout
D. Mobile cards
E. Components

Back 81

A. Canvas
B. Selected publisher actions
E. Components

Front 82

24. Universal Containers is importing 1000 records into Salesforce, They want to avoid any duplicate records from being created during the Import.How can these requirements be met ?
A. After importing all of the custom objects, run a duplicate check report, export the report to a CSV file, and run a mass delete to purge any duplicates.
B. When importing the file, select the "Prevent Duplicates” option on the last step of the Import Wizard and import '' the file.
C. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
D.After importing all of the custom objects, review all records created and manually merge or delete any duplicate records.

Back 82

C. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.

Front 83

25. Universal containers have separate business requirements for Consumer and Business opportunities, the sales team works with both types of Opportunities. The app builder created two records types on the opportunity object.Which action can now be performed? (Choose 2 answers)
A. Create unique opportunity stages by sales process.
B. Specify a different page layout by sales process.
C. Enable field validation by sales process.
D. Prevent access to secure data field by sales process.

Back 83

B. Specify a different page layout by sales process.
D. Prevent access to secure data field by sales process.

Front 84

26. Which statement is true for embedding a Visual force page in a page layout ? (Choose 2 answers)
A. Visualforce pages on a field set have attributes for width and height.
B. Visualforce pages on a page layout have attributes for width and height.
C. Visualforce pages can only be placed In the Visualforce section in a page layout.
D. Visualforce pages can be placed anywhere in a page layout.

Back 84

B. Visualforce pages on a page layout have attributes for width and height.

D. Visualforce pages can be placed anywhere in a page layout.

Front 85

27. What is true Statement regarding roll up summary fields ? (Choose 2 answers)
A. Changes to the value of a roll up summary field can trigger assignment rule to run.
B. The roll up summary field inherits the field level security of child object.
C. Roll up summary fields can only be created on the master of a master detail relationship.
D. Multi select picklist fields can be used in the column of roll up summary filters.

Back 85

A. Changes to the value of a roll up summary field can trigger assignment rule to run.
C. Roll up summary fields can only be created on the master of a master detail relationship.

Front 86

28. Universe Containers uses a custom object to track open job positions. They would like to automatically post updates on a record's feed whenever a position stage Is changed.Which social feature can be used to accomplish this?
A. Workflow rule
B. Feed tracking
C. Feed Quick Action
D. Auto-response rule

Back 86

B. Feed tracking

Front 87

29. Which capability allows an app builder to grant object level access ? (Choose 2 answers)
A. Assigning a user Permission Set that allows for Read and Edit access to an object
B. Assigning a user a Public Group that allows for Read and Edit access to an object.
C. Assigning a user a Role that allows Read access to an object.
D. Assigning a user a Profile that allows Read access to an object.

Back 87

A. Assigning a user Permission Set that allows for Read and Edit access to an object
D. Assigning a user a Profile that allows Read access to an object.

Front 88

30. A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted ?
A. The look-up field on the junction object record is cleared.
B. The master record can't be deleted if it has a child record.
C. The record is deleted and placed in the recycle bin,
D. The record is permanently deleted and can't be restored.

Back 88

A. The look-up field on the junction object record is cleared.

Front 89

31. The Customer Service team at Universal Containers uses a custom Project object to track their customer projects. An App Builder needs to create a relationship between the Project object and the related client Account record. A private sharing model is in place for both Accounts and Projects.Which statement is true when creating an Account lookup field on the Project object ?Choose 2 answers
A. The Account record can include roll-up summary fields with data from the Project records.
B. Users can only delete Accounts if they have access to related project records.
C. The Account lookup field on the Project record can be made optional.
D. Cross-object field updates between the Project and Account records are not supported.

Back 89

C. The Account lookup field on the Project record can be made optional.
D. Cross-object field updates between the Project and Account records are not supported.

Front 90

32. Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master- Detail relationship to a Lookup.What happens to the Master-Detail relationship with Contacts ?
A. The Contacts Master-Detail field is deleted from the object.
B. The Contacts Master-Detail becomes the primary.
C. The Contacts Master-Detail values are cleared from invoices.
D. The Contacts Master-Detail also converts to a lookup.

Back 90

B. The Contacts Master-Detail becomes the primary.

Front 91

33. Universal containers need to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert ?Choose 2 answers
A. Text field
B. Email field
C. Lookup field
D. Formula field

Back 91

B. Email field
C. Lookup field

Front 92

34. Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases.What is the recommended solution to configure this ?Choose 2 answers
A. Create standard role hierarchies.
B. Set organization-wide sharing defaults to public read/only.
C. Create criteria-based sharing rules.
D. Set organization-wide sharing defaults to private.

Back 92

A. Create standard role hierarchies.
B. Set organization-wide sharing defaults to public read/only.

Front 93

35. At Universal Containers, multiple departments utilize the Case object for different purpose, some users submit cases For IT and HR requests, and other users provide customer support with case record.How can an App Builder enable different users to see different fields, based on the case type ?A. Create different case field sets for IT, HR, and Customer Support. Assign different field sets by profile,
B. Create different case field sets for IT, HR, and Customer Support. Assign different field sets by role.
C. Create different case record types for IT, HR, and Customer Support. Assign different page layouts to each record type by profile.
D. Create different case record types for IT, HR, and Customer Support Assign different page layouts to each record type by role.

Back 93

C. Create different case record types for IT, HR, and Customer Support. Assign different page layouts to each record type by profile.

Front 94

36. Universal Containers would like to use a Chatter group for their Mergers and Acquisitions team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by Invite only.Which Chatter Group type should the App Builder recommend ?
A. Private Group
B. unlisted Group
C. Public Group
D. Member Group

Back 94

B. unlisted Group

Front 95

37. Universal Containers has deployed custom tabs through change sets, without including the profiles, to Production (Enterprise Edition).Which statement is true in regards to the visibility of custom tabs ?
A. Custom tabs are default off for all users.
B. Custom tabs are exposed for all users.
C. Custom tabs are hidden for all users.
D. Custom tabs are default on for all users

Back 95

C. Custom tabs are hidden for all users.

Front 96

38. What is a use case for approval processes ? (Choose 2 answers)
A. Approve expense reports automatically when less than $50.
B. Update the PTO record field with the user's manager.
C. Require the CFO to review the salary range for all job offers,
D. Ensure an opportunity has at least one product added.

Back 96

A. Approve expense reports automatically when less than $50.
C. Require the CFO to review the salary range for all job offers

Front 97

39. Universal containers has custom assessment object used by three divisions. Each division wants to track different information on the assessment, including different values for the status picklist. Division managers do not want their terms to be able to create another division's assessment.How can this be accomplished ?
A. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.
B. Create three page layouts to determine the fields and ptckiist values for each user based an the division included, on their user record. Use held-level security to restrict access to each division's fields.
C. Create a separate page layout for each division and assign them using profiles. Use the profile settings to configure each division's custom field list and picklist values for assessments.
D. Create additional custom assessment objects, one for each division, to track their assessments so information can be tracked separately use profiles to restrict access to the three custom objects.

Back 97

A. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.

Front 98

40. Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object.What is the recommended solution ?
A. Enable the Contracts feature and create a custom Contract Template based on the Standard Template.
B. Create the HTML template for contracts and store It In the Public Folder.
C. Select and install an AppExchange product to meet the contract generation needs.
D. Store a template In the Static Resources and configure the Action Link Template to use it.

Back 98

C. Select and install an AppExchange product to meet the contract generation needs.

Front 99

41. A Customer Support Manager at Universal Containers would like to implement call scripting for their call center agents.What automation tool can be used to accomplish this ?
A. Lightning Process Builder
B. Workflow
C. Visual Workflow
D. Lightning Connect

Back 99

C. Visual Workflow

Front 100

42. Universal containers uses a custom object to track site visits. When the status of site visit is changed from "In process" to on "On Hold", the business wants the site visit owner to be automatically assigned to an ""On Hold” queue.Which capability can be used to accomplish this?
A. Assignment rule
B. Action
C. Visual Workflow
D. Apex Trigger

Back 100

D. Apex Trigger

Front 101

43. Where can a Standard Lightning Component be placed in the Lightning App Builder tool ?
A. Canvas
B. Console Layout
C. Mini Page Layout
D. Mobile Card

Back 101

A. Canvas

Front 102

44. Universal containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more.Which product satisfies the need.
A. Custom App exchange-app for product-pricing
B. Workflow on Opportunity/Opportunity Product
C. Formula fields on Opportunity/Opportunity Product
D. Lightning process builder

Back 102

A. Custom App exchange-app for product-pricing

Front 103

45. Universal containers has a custom object that has a N:M relationship with opportunity Line Item carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type will you use.
A. Junction
B. Master-Detail
C. Lookup
D. Cross object

Back 103

B. Master-Detail

Front 104

46. Universal Container want to store an area code and wants to be able to search for it in searches. Which are possible fields to store the data.Choose 2 answers
A. Text
B. Phone
D. Email
E. Multi Picklist

Back 104

A. Text
B. Phone

Front 105

47. Universal Containers needs to create a roll-up summary field on a custom object that counts the number of related records on another custom object.What type of field must exist before the roll-up summary can be created, and where should it be located ?
A. A lookup relationship field on the parent object.
B. A lookup relationship field on the child object.
C. A master-detail relationship field on the parent object.
D. A master-detail relationship field on the child object.

Back 105

D. A master-detail relationship field on the child object.

Front 106

48. Universal Containers needs to set the record type for a converted lead's Account, Contact, and Opportunity based on the user who is converting the lead.How can this be accomplished ?
A. Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
B. Set the default record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records.
C. Set the master record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
D. Set the master record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records

Back 106

A. Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.

Front 107

49. You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connectionChoose 2 answers
A. press “validate and sync”
B. choose “include in Salesforce searches” option
C. choose “include as index field”
D. URL / choose the URL (?)

Back 107

A. press “validate and sync”
B. choose “include in Salesforce searches” option

Front 108

50. Universal Container want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the data.Choose 2 answers
A. Text
B. Phone
C. Email
D. Multi Picklist
E. Number

Back 108

A. Text
E. Number

Front 109

51. Field type conversion. Which of the following are true.Choose 2 answers
A. data can be lost when converting from simple picklist to multi picklist
B. data can be lost when converting from autonumber to text
C. data can be lost when converting from number to currency (assuming that field lengths are identical)
D. information can be lost when converting from text area (rich) to text area (long)

Back 109

B. data can be lost when converting from autonumber to text
D. information can be lost when converting from text area (rich) to text area (long)

Front 110

52. Universal Container is using assignment rules to distribute cases to regional teams. Which of the following are true.
A. it is possible to have multiple active assigment rules
B. cases may be assigned to public groups (if configured)
C. cases may be assigned to queues (if configured)
D. a workflow field update can be used instead

Back 110

C. cases may be assigned to queues (if configured)

Front 111

53. Universal Containers has limited in-house development resources, but would like to support online payment processing for its products.What is the recommended solution to meet this requirement ?
A. Configure pricebooks, products, and payment schedules to enable this capability.
B. Work with developers to develop custom code for payment processing.
C. Configure Outbound Messaging to send a message to an external Payment Gateway.
D. Install an AppExchange product to provide Payment Gateway processing.

Back 111

D. Install an AppExchange product to provide Payment Gateway processing.

Front 112

54. Universal Container's app builder needs to display an account's rating on all contacts related to that account. Which formula is valid in a text formula field on the contact to display the appropriate value ?Choose 2 answers.
A. CASE(Account.Rating, Hot, Hot, Warm, Warm, Cold, Cold, Not Rated)
B. CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")
C. Account.Rating
D. Text(Account.Rating)

Back 112

B. CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")
D. Text(Account.Rating)

Front 113

55. Universal Container installs an unmanaged package. Which of the following are true.Choose 2 answers
A. Components of unmanaged packages can be edited
B. Unmanaged packages can be upgraded
C. Unmanaged packages have a namespace prefix
D. Unmanaged packages don’t have a version number
E. Tests are executed during deployment

Back 113

A. Components of unmanaged packages can be edited
D. Unmanaged packages don’t have a version number or E. Tests are executed during deployment?

Front 114

56. Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create
A. Lookup Relationship
B. Master Detail Relationship
C. Hierarchical Relationship
D. external Lookup Relationship
E. indirect Lookup Relationship

Back 114

E. indirect Lookup Relationship

Front 115

57. Which components can be added to a lightning app on custom object.Choose 3 answers
A. Visualforce
B. Standard Lightning component
C. Custom lightning component
D. global actions
E. object specific actions on the custom object

Back 115

B. Standard Lightning component
C. Custom lightning component
D. global actions

Front 116

58. Which is true about social accounts.
A. you can use social accounts data even when you are not logged into the social account.
B. you need a personal social account in order to see social account data
C. you can use social accounts to import data into salesforce
D. connection to social account is established thru a companywide “named principal”

Back 116

B. you need a personal social account in order to see social account data

Front 117

59. Object specific actions cannot be added. Visualforce need to be embedded into a Lightning page.Universal containers has a custom object “service” which has a lookup relationship to Account. Universal containers wants to enhance Salesforce1 with an action that allows account managers to enter a new service to an Account while looking at the account.
A. enter a object specific action to Account and put it in the Account Layout
B. enter a object specific action to Service and put it in the Account Layout
C. enter a object specific action to Service and put it in the Service Layout
D. enter a object specific action to Account and put it in the Service Layout

Back 117

A. enter a object specific action to Account and put it in the Account Layout

Front 118

60. Person Accounts ?Choose 2 answers
A. Do use space in both account and contacts table
B. Have the same icon as Business accounts
C. can only be merged with other person accounts
D. Are enabled by default
E. Are enabled via feature license

Back 118

A. Do use space in both account and contacts table
C. can only be merged with other person accounts

Front 119

When should a system administrator consider using the Salesforce AppExchange? (Choose 2)
a) When standard Salesforce functionality needs to be extended
b) To find answers to Salesforce application questions
c) When looking for pre-built custom applications and tools
d) To submit ideas for Salesforce application enhancements

Back 119

a) When standard Salesforce functionality needs to be extended
c) When looking for pre-built custom applications and tools

Front 120

Which permission is required to install and uninstall packages from Salesforce AppExchange?
a) Upload AppExchange Packages
b) Manage Package Licenses
c) Download AppExchange Packages
d) Create AppExchange Packages

Back 120

c) Download AppExchange Packages

Front 121

Which developer tool can be used to create a data model? (Choose 2)
a) Schema Builder
b) Force.com Data Loader
c) Application Data Model Wizard
d) Force.com IDE

Back 121

a) Schema Builder
d) Force.com IDE

Front 122

Which API cannot be used to create the data model? (Choose 3)
a) Force.com API
b) Force.com Single Sign-on API
c) Force.com Metadata API
d) AJAX Tookit for Force.com

Back 122

a) Force.com API
b) Force.com Single Sign-on API
d) AJAX Tookit for Force.com

Front 123

Which of the following fields are not available for record types?
a) Opportunity Stages
b) Case Status
c) Solution Status
d) Lead Status
e) All above

Back 123

e) All above

Front 124

What determines whether a user can create a new record using a specific record type?
a) Profile
b) FLS
c) Page Layout
d) Sharing

Back 124

a) Profile

Front 125

19) Which statement about record types is true? (Choose 2)
a) Record types can be used to define picklist values available for a given field
b) The ability to create records of a specific record type is determined by the profile
c) Users cannot view records assigned to a record type their profile does not have access to
d) Record types can only be assigned to one profile at a time

Back 125

a) Record types can be used to define picklist values available for a given field
b) The ability to create records of a specific record type is determined by the profile

Front 126

20) Which functions are available when creating a Roll-Up Summary field? (select all that apply)
a) AVG
b) SUM
c) MAX
d) COUNT
e) MIN

Back 126

b) SUM
c) MAX
d) COUNT
e) MIN

Front 127

21) Which statements are true regarding Roll-Up Summary fields? (select all that apply)
a) Once created, you cannot change the detail object selected or delete any field referenced in your roll-up summary definition.
b) Because roll-up summary fields are not displayed on edit pages, you can use them in validation rules.
c) Validation errors can display when saving either the detail or master record.
d) Advanced currency management has no affect on roll-up summary fields.
e) Automatically derived fields, such as current date or current user, are allowed in a roll-up summary field.

Back 127

a) Once created, you cannot change the detail object selected or delete any field referenced in your roll-up summary definition.
b) Because roll-up summary fields are not displayed on edit pages, you can use them in validation rules.
c) Validation errors can display when saving either the detail or master record.

Front 128

22) Describe the ramifications of field updates and potential for recursion for the following scenario:If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers Rule1.
a) The updates create a loop and the org limits for workflow time triggers per hour will likely be violated.
b) When the second trigger is saved a Imminent Loop Error message will be displayed and the workflow rule update will not save.
c) The updates create a loop and the org be blocked until the admin resolves the issue
d) Loop is allowed to run 25 times within one hour. If it does not end on its own the process will be stopped by R&D.

Back 128

a) The updates create a loop and the org limits for workflow time triggers per hour will likely be violated.

Front 129

23) What is true when a field update is set to re-evaluate the workflow rule? (choose three)
a) In a batch update, workflow is only retriggered on the entities where there is a change.
b) Only workflow rules on the same object as the initial field update will be re-evaluated and triggered.
c) Only workflow rules that didn’t fire before will be retriggered.
d) Cascade of workflow rule re-evaluation and triggering can happen up to ten times after the initial field update that started it.
e) Any workflow rules whose criteria are met as a result of the field update will be ignored.

Back 129

a) In a batch update, workflow is only retriggered on the entities where there is a change.
b) Only workflow rules on the same object as the initial field update will be re-evaluated and triggered.
c) Only workflow rules that didn’t fire before will be retriggered.

Front 130

24) Identify the field update limitations. (choose three)
a) Field updates that are executed as approval actions don’t trigger workflow rules.
b) Read-only fields like formula or auto-number fields aren’t available for field updates.
c) The results of a field update can’t trigger additional rules such as validation, assignment, auto-response, or escalation rules.
d) In a batch update, workflow is retriggered on all entities where there is a change.

Back 130

a) Field updates that are executed as approval actions don’t trigger workflow rules.
b) Read-only fields like formula or auto-number fields aren’t available for field updates.
c) The results of a field update can’t trigger additional rules such as validation, assignment, auto-response, or escalation rules.

Front 131

26) A salesperson at AW Computing only see’s the Social Contact’s link for Twitter and not Facebook on his records. Why would this be happening?
a) The administrator hasn’t enabled Social Contacts for Facebook
b) Facebook is no longer supported by Social Contacts
c) The salesperson’s login with Facebook has expired
d) None of his Facebook contacts have confirmed the nature of their relationship

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a) The administrator hasn’t enabled Social Contacts for Facebook

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27) Which social networks are available in the Lightning Experience and Salesforce1? (select all that apply)
a) Facebook
b) Twitter
c) LinkedIn
d) Klout

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a) Facebook

b) Twitter

d) Klout

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28) A Lightning Page is?
a) A page you can access via a customer community.
b) The new name for a Salesforce page layout.
c) A custom layout for creating pages in Salesforce1.
d) A compact, configurable, and reusable element.

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c) A custom layout for creating pages in Salesforce1

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29) What can you build with the Lightning App Builder?
a) At-a-glance, dashboard-style apps.
b) Apps optimized for a particular task.
c) Simple, single-page apps with drill-down capability.
d) All of the above

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d) All of the above

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30) Actions on a Lightning Page allow you to do which of the following?
a) Send email, create a task, and create or update records.
b) Send email and delete or clone records
c) Clone records, add users, and assign permissions.
d) Send email, send outbound messages, and launch a flow.

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a) Send email, create a task, and create or update records.

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32) In order to create an App Launcher component in Lightning what must an admin do?
a) Contact Salesforce to have the component activated for the Lightning App Builder.
b) Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder.
c) Purchase a license for the Lightning App Builder.
d) Join the pilot Lightning App Builder team

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a) Contact Salesforce to have the component activated for the Lightning App Builder.

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33) Identify the standard Lightning components. (choose three)
a) List View
b) Rich Text
c) Visualforce Page
d) Reports
e) Dashboards

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a) List View
b) Rich Text
c) Visualforce Page

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34) You can create global actions to let users create which of the following records? (choose three)
a) Event (without invitees)
b) Opportunity
c) Question
d) Users
e) Chatter posts
f) Products

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a) Event (without invitees)
b) Opportunity
c) Question

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35) What standard Chatter actions (Post, File, Link, Poll, and Thanks) appear on the user profile page, regardless of the actions in the User page layout? (choose three)
a) Post
b) File
c) Poll
d) Create
e) Email

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a) Post
b) File
c) Poll

Front 140

36) When a user creates a record by using an object-specific create action, what feed item for that record appears? (select all that apply)
a) In the Chatter feed of the user who created the record
b) As the first entry in the feed for the new record
c) In the feed for the record on which the new record was created
d) In the user profile feed for all users who can view the record
e) In the Chatter feed of teh first user who follows the record on which the record was created

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a) In the Chatter feed of the user who created the record
b) As the first entry in the feed for the new record
c) In the feed for the record on which the new record was created

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37) To enable the Publisher Actions area on Page Layouts, navigate to
a) Setup | Customize | Chatter | Settings
b) Setup | Customize | Feeds | Settings
c) Setup | Customize | | Settings
d) Setup | Customize | Actions | Settings

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a) Setup | Customize | Chatter | Settings

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38) A developer has completed work in the sandbox and is ready to send it to a related org, what deployment tool should be used ?
a) Change Sets
b) Force.com IDE
c) Unmanaged Packages
d) Force.com Migration tool

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a) Change Sets

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39) You have created a workflow rule to send an email in your configuration sandbox. For some reason its not working, what should you double check? (Choose 2)
a) You have the correct email address
b) HTML does not work in sandbox, make sure your email has no HTML
c) Check the deliverability settings
d) Look at the system audit trail

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a) You have the correct email address
c) Check the deliverability settings

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41) Which deployment tools will you use to deploy metadata from one organization to another organization?
a) Change sets
b) Force.com IDE
c) Unmanaged Packages

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b) Force.com IDE

Front 145

42) What tools you need to use to migrate Metadata to Two Different Production Orgs? (Choose 3)
a) Force.Com IDE
b) Force.Com Migration Tools
c) Change Set
d) Data Loader
e) Unmanaged Package

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a) Force.Com IDE
b) Force.Com Migration Tools
e) Unmanaged Package

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5) On an object called “Housing”, when the “Housing” is changed from Commercial to Residential, certain fields should be removed from the layout as they are not necessary. What is the most effective way to remove the non necessary fields
a. Create an apex trigger to remove the fields on save
b. Create a sharing rule that hides the fields
c. Create a record type to control the page layout
d. Create a validation rule to prevent data from being entered in the fields

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c. Create a record type to control the page layout