Salesforce Admin Exam Set V

Front 1

"When are dashboards refreshed? There are 2 correct answers.

A. Every Day

B. Every time someone accesses the home pageC. When a user clicks Refresh

D. The Dashboard refresh frequency can be set per Dashboard"

Back 1

"C. When a user clicks Refresh

D. The Dashboard refresh frequency can be set per Dashboard"

Front 2

"You have discovered that a number of records were deleted by mistake 2 weeks ago. What is the most efficient way to restore these records?

A. Nothing. After 10 days deleted records are removed from the recycle bin.

B. The records will be available in the recycle bin. You will be able to select the records and click “Undelete” to remove them from the recycle bin.

C. Use Data Loader to export the delete records by checking “Include Deleted Records” in settings.

D. Use the “Export All” option in Data Loader and export the records."

Back 2

"B. The records will be available in the recycle bin. You will be able to select the records and click “Undelete” to remove them from the recycle bin."

Front 3

"True or False. As an administrator, I can delete records in bulk from the Accounts Home tab within Salesforce.

A. True

B. False"

Back 3

"B. False"

Front 4

"How many points are added to an Idea when it is promoted?

A. One

B. Two

C. Five

D. Ten"

Back 4

"D. Ten"

Front 5

"Your organization’s financial year begins in July and ends in June. How can you make sure that reports and forecasts are set up to reflect this?

A. Use Standard Fiscal Years and set the fiscal year to start in July

B. Use the default fiscal year setting in Salesforce

C. Enable custom Fiscal years and set the starting month to July

D. It is not possible to change the fiscal year setting in Salesforce"

Back 5

"A. Use Standard Fiscal Years and set the fiscal year to start in July"

Front 6

"What is true regarding the data export service?

A. The data export service can be setup to run daily

B. The data export service will export data from all records but not attachments

C. Data will be exported in .csv format

D. You must request Salesforce to enable the data export service

E. Once generated, the export files are available in Salesforce for 24 hours before they are deleted"

Back 6

"C. Data will be exported in .csv format"

Front 7

"You have created a “Project” custom object and would like to also track Project Tasks. How can you accomplish this?

A. Create a custom Project Tasks object

B. Check the “Allow Activities” checkbox on the Project object

C. Check the “Track Tasks” checkbox on the Project object

D. Create a lookup on the task object to the Project custom object"

Back 7

"B. Check the “Allow Activities” checkbox on the Project object"

Front 8

"You would like a reminder to be sent to the lead owner if it has not been converted 10 days after the created date. How would you accomplish this?

A. Create a validation rule to check the current date against the create date

B. Create a time dependent workflow rule

C. Create an email reminder

D. Create a future task to remind the lead owner"

Back 8

"B. Create a time dependent workflow rule"

Front 9

"Your company would like to collaborate with partners and find a way to be able to discuss various topics in various groups. What solution would you recommend?

A. Create Chatter Free licenses for the external users

B. Create Chatter Plus licenses for the external users

C. Setup a Partner community

D. Setup a Partner portal"

Back 9

"A. Create Chatter Free licenses for the external users"

Front 10

"Data.com Clean can be used to validate:

A. Accounts
B. Contacts

C. Leads

D. All of the above"

Back 10

"D. All of the above"

Front 11

"What is true regarding dashboards? There are 2 correct answers.

A. The running user determines what data is used for Dashboards

B. The running user is always initially the user viewing the dashboard

C. It is possible to change the running user from the dashboard page

D. Only tabular reports can be used for dashboards"

Back 11

"A. The running user determines what data is used for Dashboards
C. It is possible to change the running user from the dashboard page"

Front 12

"When a prospect completes the Web–to–Lead form, you would like an email to be sent automatically to the prospect to thank them for their interest and also send an email to the Sales Manager to alert them of the new lead. How can this be setup?

A. Create an auto response rule with 2 response rule entries

B. Create one auto response rule with the To address set to the person that submitted the lead form and the CC address set to the Sales Manager

C. Create a workflow rule with 2 email alertsD. Create one auto response rule and one workflow rule with an email alert"

Back 12

"D. Create one auto response rule and one workflow rule with an email alert"

Front 13

"What is true regarding lookups? There are 2 correct answers.

A. Lookups create parent child relationships between 2 objects

B. Lookup Filters can be used to filter the records displayed

C. Lookup Filters cannot reference fields on the target object

D. Lookup filters can reference fields on records related to the target object"

Back 13

"B. Lookup Filters can be used to filter the records displayed
D. Lookup filters can reference fields on records related to the target object"

Front 14

"Your company would like to record why cases are closed or rejected. What is the best way of handling this?

A. Create a pick list for Case Close Reason with a validation rule that a case reason is selected when a case is closed or rejected

B. Create a Case Close Reason text field that should be filled in when cases are closed or rejected

C. Create a workflow field update that will update the Case Close Reason when the case is closed

D. Create a new record type and page layout for closed cases that includes the Case Close Reason"

Back 14

"A. Create a pick list for Case Close Reason with a validation rule that a case reason is selected when a case is closed or rejected"

Front 15

"A weekly or monthly backup of a Salesforce instance can be exported to a set of:

A. CSV Files

B. HTML Files

C. DOC Files

D. SFDCBackup Files"

Back 15

"A. CSV Files"

Front 16

"An administrator wants to set a time–based flow to convert a lead and, after conversion, email the new contact one day after the lead is converted. What can the administrator enable to accomplish this?

A. This cannot be done automatically, the email must be sent manually

B. Set a time–based workflow rule to email the new contact

C. Use a time–based approval process to email the contact one day after the lead conversion is approved

D. Use a flow process to convert the lead and wait element to set a one day wait period to automatically email the contact"

Back 16

"D. Use a flow process to convert the lead and wait element to set a one day wait period to automatically email the contact"

Front 17

"What is true regarding Opportunity Teams?

A. Opportunity Teams are enabled by default

B. The Opportunity Team related list must be added to the Opportunity page layout

C. The administrator must define default teamsD. Custom fields cannot be added to Opportunity Teams"

Back 17

"B. The Opportunity Team related list must be added to the Opportunity page layout"

Front 18

"A custom Credit Status field on Accounts should only be visible to users with the Accounts Receivable profile. How can this be accomplished within Salesforce?

A. Create two page layouts, one with the credit status field and assign to the Accounts Receivable profile and one without the credit status field and assign to all profiles except Accounts Receivable

B. Use Field Accessibility to set the field access setting to Hidden for all profiles except Accounts Receivable

C. Set the Credit Status field to be not visible on the page layout for all profiles except Accounts Receivable

D. It is not possible to display a field for only one profile"

Back 18

"B. Use Field Accessibility to set the field access setting to Hidden for all profiles except Accounts Receivable"

Front 19

"What is true regarding field level security? Choose 2: There are 2 correct answers.

A. Fields can be set read–only by profile

B. If a field is hidden using field level security, it will not appear on page layouts, search results, related lists and list views but it will appear in reports

C. If a field is hidden using field level security, it will not appear on page layouts, in search results, in related lists, in list views, or in reports

D. If a field is set to be read–only using field level security for a user’s profile but the user has edit access to the object, the user will be able to update the field"

Back 19

"A. Fields can be set read–only by profile
C. If a field is hidden using field level security, it will not appear on page layouts, in search results, in related lists, in list views, or in reports"

Front 20

"When initially creating a new custom object, an administrator must specify the following (select all that apply):

A. Label

B. Plural Label

C. Email Templates

D. Record Types

E. Object Name

F. Workflow Rule

G. Record Name

H. Data Type"

Back 20

"A. Label

B. Plural Label
E. Object Name
G. Record Name

H. Data Type"

Front 21

"What features can the administrator use to control access to records?

A. Organization Wide Default Settings, Role Hierarchy, Sharing Rules, and Territory Hierarchy

B. Organization Wide Default Settings, Profile Hierarchy, Sharing Sets, and Manual SharingC. Organization Wide Default Settings, Role Hierarchy, Permission Sets, and Manual SharingD. Organization Wide Default Settings, Role Hierarchy, Sharing Rules, and Manual Sharing"

Back 21

"A. Organization Wide Default Settings, Role Hierarchy, Sharing Rules, and Territory Hierarchy"

Front 22

"what data from Outlook can be synchronized with Salesforce. Identify the correct options from the list below. (Choose 2 answers)

A. Accounts

B. Opportunities

C. Contacts

D. Events"

Back 22

"C. Contacts

D. Events"

Front 23

"The maximum number of external ID fields for an object"

Back 23

"3"

Front 24

"The maximum number of lookup relationships per record"

Back 24

"5"

Front 25

"The maximum number of roll–up fields per object"

Back 25

"10"

Front 26

"The number of fields (custom or standard) in an object that can have history tracking enabled"

Back 26

"20"

Front 27

"The maximum number of components allowed on a dashboard"

Back 27

"20"

Front 28

"The number of multiple approvers allowed in parallel approval processes"

Back 28

"25"

Front 29

"The maximum number of values allowed in controlling field"

Back 29

"300"

Front 30

"The number of web–to–lead submissions that can be captured each day"

Back 30

"500"

Front 31

"Number of campaign emails allowed per day by mass email wizard (in leads and contacts tab)"

Back 31

"1,000"

Front 32

"The maximum number of users that can be created"

Back 32

"5,000"

Front 33

"Use data loader when the number of record is greater then"

Back 33

"50,000"

Front 34

"Maximum records you can import with dataloader"

Back 34

"5,000,000"