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129 Cards in this Set

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Outcomes and assessment information set- C

Core items for the comprehensive assessment of adult Home Care form the basis for measuring the patient outcomes for the purpose of outcome-based quality improvement

Sayles 2013, 278

Policy

Describes General guidelines that direct Behavior or direct and constrain decision-making in the organization

Vital risk areas for the accuracy of the claims submission process

Coding and billing , documentation, and medical necessity for tests and procedures.

Fraud

Intentional deception or misrepresentation leading to some unauthorized benefit

Abuse

Unnecessary costs or false representation or failure to disclose fact

Federal sentencing guidelines

Corporate compliance programs became common after the adoption of this

Ability to subpoena audit trails

A legal concern regarding the EHR

7 steps of ineffective program to prevent and detect violations of law

These Federal sentencing guidelines have become the blueprint for an effective compliance program for healthcare organizations

Accreditation

The act of granting approval to a healthcare organization

A compliance officer should Ensure

A hotline to receive complaints and Adoption of procedures to protect whistleblowers from retaliation is in place

A comprehensive compliance program has

7 elements as the minimum necessary outlined by the oig

Documentation education

Part of a compliance education a focused effort should be made to provide documentation education to the medical staff

Ahrq

Agency for healthcare research and quality, the agency most involved in Health Care Services Research

Ahrq

Looks at issues related to the efficiency and effectiveness of healthcare delivery system common disease protocols and guidelines for improved disease outcomes.

Sayles 2013,457

Oig

Office of the Inspector General

Office of the Inspector General

Issues compliance program guidance for various types of healthcare organizations, posts documents that most Healthcare organizations need to develop Fraud and Abuse compliance plans.

Data security

Includes ensuring that workstations are protected from unauthorized access

Log off automatically

If a workstation is inactive for a period of time by the organisation it should do this

Automatic log off

Helps prevent unauthorized users from accessing ephi when an authorized user walks away from the computer without logging out of the system

Retrospective utilization review

Conducted after the patient has been discharged

Retrospective review

Examines the medical necessity of services provided to the patient while in the hospital

Hie

Health information Exchange

Identity management

Used to provide access controls, authentication, and audit logging in health information Exchange

HITECH

ARRA ESTABLISHED

Joint Commission

Accrediting organization that has instituted continuous Improvement and Sentinel event monitoring and uses Tracer methodology

Middle managers

Role of developing implementing and revising the organization's policies

Business associate agreements

The Creator of health information should obtain a business associate agreement with the receiver

Staffing tools

May be used to plan and manage staff resources.

Position descriptions

Outline the work and qualifications required by the job

Middle managers

Execute the organizational plans developed at the board and executive levels the operational information that Executives need to develop meaningful plans for organizations future

Performance standards

Established expectations for how well the job will be done and how much work will be accomplished

Written policies and procedures

Explaining Staffing requirements and scheduling assist the supervisor and being fair and objective and help the staff understand the rules

The Joint Commission

Most visible organization responsible for accrediting healthcare organizations since the 1950s primary focus at this time is to determine whether organizations continually monitoring the quality of care they provide

Requirements of The Joint Commission

Continual Improvement process being placed throughout the entire organization, from the governing body down all Department lines.

Deficit reduction Act of 2005

Made compliance programs mandatory

Policy

He clearly stated and comprehensive statement that establishes the parameters for decision-making and action

Policies

Developed at both the institutional and departmenttal levels. Should be consistent within the organization. They must be developed in accordance with applicable laws and reflect actual practice.

DRA of 2005

The mandatory Deficit reduction Act of 2005 was enacted in 2006.

UR

utilization review is the process of determining whether the health care provided to a specific patient is necessary

Basis for utilization review

Pre-established objective screening criteria according to time frames specified in the organization's plan

Utilization management

What process is used to determine the appropriate of Medical Services during specific episodes of care

Types of utilization review

Pre-admission


Continued stay


Discharge

Basic functions of the utilization review process

Case management


Discharge planning


Utilization review

What are insufficient to determine whether the hospital is in compliance

The medical record committee wants to determine if the hospital is in compliance with Joint Commission standards for medical record delinquency rates. The HIM director has compiled a report that shows that records are delinquent for an average of 29 days after discharge. Given this information what can the committee conclude?

#238

Business associate agreement

The Creator should seek a business associate agreement with the receiver of the information

The Joint Commission

The largest Healthcare standard-setting body in the world since 1952

Physician offices

Do not have to meet the standards in the conditions of participation for Medicare and Medicaid reimbursement

Data security program

Auditing information system activity is an important part of this

Unauthorized access to a system

An audit Trail may be used to detect this

Auditing information of the system

Performed by examining and evaluating audit trails

Audit Trail

Record of system and application activity by users

Elements of performance

Specific performance expectations and or structures and processes that provide detailed information for each of the Joint Commission standards

EPs, or elements of performance

Must be in place for an organization to provide safe high quality Care, treatment, and services.

Critical for HIM professionals working in an accredited facility

Knowledge of EPs pertaining directly to the Health Care record and documentation in the record

Healthcare quality improvement Act

The creation of the National Practitioner Data Bank was mandated by this

NPDB

National Practitioner Data Bank

National Practitioner Data Bank

Provide a Clearinghouse for information about medical practitioners who have a history of malpractice suits and other quality problems.

Hospitals are required to consult

The NPDB national Practitioner Data Bank before granting medical staff privileges to healthcare practitioners

Bylaws

Dictate how a medical staff operates

Considered legally binding

Hospital bylaws spell out specific qualifications that Physicians must demonstrate before they can practice medicine in the hospital. Any changes must be approved by a vote of the medical staff and the hospital governing body

CEO

Chief executive officer

Chief executive officer

Primary responsibility is Implementing the policies and strategic direction of the hospital or Healthcare organization and building effective executive management team

License

Medical school graduates must pass attached before they can practice medicine

State Medical boards

Administer licensure test, passing scores vary by state. Most Physicians also complete several years of residency training in addition to medical school

Section 164 .524 of the Privacy Rule

States that an individual has the right to access to inspect and obtain a copy of his or her own protected health information that is contained in a designated record set such as a health record.

Exceptions to Privacy Rule 164 .524

To what may be accessed: such as Psychotherapy notes, information compiled in reasonable and anticipation of a civil, criminal or administrative action or proceeding, or PHI subject to the Clinical Laboratory improvements are all exceptions

As long as state laws or regulations, Physicians do not state otherwise

The HIPAA Privacy Rule provides patient with significant rights that allow them to have some measure of control over their health information

Fees for medical records

HIPAA allows a reasonable cost based fee when an individual requests a copy of PHI or agrees to accept a summary or explanatory information

Reasonable cost based fee includes

Cost of copying including supplies and labor, postage. Retrieval fees are not permitted to be charged to patients

Automatic data controls to preserve confidentiality and integrity

Edit check


Audit trails


Password management

Security awareness program

Is not an automatic control

Access to information

Within the context of an electric health records protecting data privacy means defending or safeguarding

Protecting data privacy

Means safeguarding access to information within the context of data security.

Data privacy

Only those who need to know information should be authorized to access it

Data security

Protection measures and tools for safeguarding information and information systems

The HIPAA Privacy Rule intent

Allow individual to obtain copies of records for a fee that is reasonable enough for an individual to pay for it

The Privacy Rule requires

The copy fee for the individual be reasonable and cost-based

Risk management

Conducts analysis, identify threats, determines likeliness threats may occur, and estimates the impact of events for an electronic health record

A written contingency plan

To handle an emergency response in the event of an Untoward event.

Administrative safeguards

Include policies and procedures that address the management of Computer Resources

Employees

Biggest threat to the security of healthcare data

Once a year

To ensure revelancy, security policies and procedures should be reviewed

Good forms design

Needed within an EHR to create ease-of-use. The use of a selection box allows the user to select a value a predefined list.

Radio buttons

Are used for singles elections within the EHR

Minimize keystrokes

By using pop-up menus, good electronic forms design

Completeness check

Performed for all required data, good electronic forms design

Text box

To enter text , good electronic forms design

Clinical forms committee

oversees the development and approval of new forms for the health record

Clinical forms committee

Provides oversight for the development review and control of all enterprise-wide information capture tools including paper forms and design of computer screens

Physical control

Placing blocks on computer room doors

EDMS

Electronic data management system

24 pound paper for double sided forms

Recommended for design of forms for an electronic data management system

Sayles 2013, 364

Physical access controls

Safeguards that protect physical equipment Media or facilities

20 - 24 pound paper is recommended for use in copiers, scanners and fax machines

In an electronic data management system paper forms are added to the electronic health record using a scanner so the weight of the paper is important

Sayles 2013, 356

Before action is taken

The HIM supervisor should determine if a breach has occurred via the audit Trail

Coding policies

Ahima code of ethics


Ahima standards of ethical coding


Official coding guidelines


Applicable federal and state regulations


Internal Documentation policies requiring the presence of a physician documentation to support all coded diagnosis and procedure code assignments

Public Law 113 - 36

Mandated the establishment of Fraud and Abuse control programs to battle Health Care Fraud and Abuse

Access to ePHI controls

User-based access


Role-based access


Context based access

Reign based Access Control

Does decisions are based on the rules individual users have as a part of an organization. Each user is given various privileges to perform their role or function.

Review of record by the patient is permitted

After the authorization for use and disclosure is verified. Usually Hospital Personnel should be present during on site reviews to assist with the requester

As long as state laws or regulations or the position does not State otherwise

Competent adult patients have the right to access their record.

State laws on the issue of minors

HIPAA the first two state laws, applicable state laws should be consulted regarding appropriate authorization.

Medicare definition of fraud

Intentional representation than an individual knows to be false or does not believe to be true but makes knowing that the representation could result in some unauthorized benefit

Medicare conditions of participation

Rules set forth by CMS

Nationwide expansion OF RAC

Was fully implemented and operational by January 2010

Single sign-on

Allow sign on to multiple related but independent software Systems

Physical access controls

Safeguards that protect physical equipment Media or facilities

Access control

Means being able to identify which employees should have access to what data

Steps in medical necessity and utilization review

Initial clinical review


peer clinical review


appeals consideration

OIG WORK PLAN

Can be used to discover current hot areas of compliance

Common forms of fraud

Services not rendered but billed


Misrepresenting the diagnosis to justify the payment


Unbundling or exploding charges

Control to access services

One aspect of managed care that has the greatest impact on Healthcare organizations

Managed Care Systems control cost

Primarily by presetting payment amounts and restricting patient access to Healthcare Services through pre-certification and utilization review processes

Coding compliance plan

Should include a physician query process, coding diagnosis not supported by health documentation, upcoding, correct use of encoder software, unbundling ,coding health records with incomplete documentation, assignment of discharge destination codes, and complete process for using scrubber software

Evidence based practice guideline

Explicit statement that directs clinical decision-making. Evidence-based clinical practice guidelines are Foundation of members care for specific clinical conditions

Casto and Forrestal 2013, 107

Cost control

The gatekeeper role of the primary care provider. They determined the appropriateness of Health Care Service, the level of Health Care personnel, and the setting in the Continuum of Care

Safe harbors

Exceptions to the federal anti-kickback statute that allows legitimate business Arrangements and are not subject to prosecution

Fair market value compensation

Common theme runs through safe harbors and that is the intent to protect certain Arrangements which is commercially reasonable items or services are exchanged for

Twice

Times each year Health Care Facilities required to practice emergency preparedness plans

Commission on accreditation of rehab facilities

Private not for profit organization committed to developing and maintaining practical customer-focused standards to help organizations measure and improve the quality value and outcomes of Behavioral Health and Medical Rehab programs

CARF

Commission on accreditation of Rehabilitation Facilities

Deemed status

Accrediting bodies such as Joint Commission can survey facilities for compliance with Medicare conditions of participation instead of the government

Tracer methodology

Evaluation that follows Hospital experiences of past or current patients

PFP

Priority Focus review follows the experience of care through the organization's entire Healthcare process and allows the surveyor to identify performance issues

Standard of care for health condition

Likely to be considered medically necessary

Goals of case management

Continuity of Care, cost-effectiveness, Quality and appropriate utilization

ABN

When a service is not considered medically necessary based on the reason for the encounter the patient should be provided with this indicating Medicare might not pay and the patient might be responsible for the entire charge

Demand letter

Document sent to the provider notifying them of an incorrect payment determination the Medicare recovery audit contractor

Medical

Type of identity theft occurring after a patient uses another person's name and insurance information to receive Healthcare benefits