Retail

Front 1

the largest level in the buying organization is called:

Back 1

merchandise group

Front 2

A ------- is an assortment of the items that a customer sees as reasonable substitutes for each other

Back 2

category

Front 3

which of the following is a vendor who forms an alliance to help gain consumer insight, satisfy customer needs and improve performance and profit across a category

Back 3

category captain

Front 4

how can a retailer make effective use of GMROI figures?

Back 4

all of the above

Front 5

when there's high inventory turnover, you can expect less of a risk for markdowns because:

Back 5

merchandise isn't in the store

Front 6

which of the following merchandise categories is purchased in much of the same way as fashion merchandise?

Back 6

seasonal merchandise

Front 7

which of the following best describes a fad?

Back 7

merchandise category that generates a lot of sales for a short period of time

Front 8

some retailers retain a ---- in which sales people record out-of-stock items and requested merchandise

Back 8

want book

Front 9

which of the following best describes variety?

Back 9

the number of different merchandising categories within a store

Front 10

------ is the number of skills within a category

Back 10

assortment

Front 11

national brands are also called ------ brands

Back 11

manufactured

Front 12

which of the following is true about licensed brands?

Back 12

all of the above

Front 13

which of the following is a drawback of selling private label merchandise?

Back 13

significant investment is needed to develop, manage and market private labels

Front 14

which of the following issues do buyers prepare to discuss with vendors during negotiations meeting?

Back 14

all of the above

Front 15

intellectual property would include which of the following?

Back 15

copyrights

Front 16

when are granting exclusives legal?

Back 16

when consumers have alternative sources for a similar product

Front 17

by showing common goal, buyers and vendors:

Back 17

can pool their strengths and abilities to exploit potential opportunities

Front 18

which of the following is the major cost controlled by a store manager?

Back 18

employee cost

Front 19

what is the first step in the employee management process?

Back 19

recruiting and selecting

Front 20

which of the following is a good technique for conducting a job analysis?

Back 20

observe efficient employees performing tasks that need to be done

Front 21

which of the following contains information about the applicant's employment history, previous compensation, reason for leaving, previous employment, education and training, personal health, and references?

Back 21

job application

Front 22

which of the following is true about references?

Back 22

references are a good way to verify information given on an application form

Front 23

what is the benefit of using realistic job previews when screening job applicants?

Back 23

to decrease employee turnover

Front 24

which of the following would be inappropriate to ask at an interview?

Back 24

where were our parents born

Front 25

Title VII of the civil rights act"

Back 25

prohibits dicrimination on the basis of age, color, nation origin, and religion

Front 26

the process whereby one person attempts to influence another to accomplish some company goal or goals is called:

Back 26

leadership

Front 27

who should evaluate the performance of an employee who works in a store's gift wrap department?

Back 27

the employees immediate supervisor

Front 28

a retailer could influence customer buying behavior by:

Back 28

all of the above

Front 29

the americans disablitites act:

Back 29

protects people with discrimination in employment, transportation, public accomodations, telecommunications and the activities of the gov't

Front 30

the trade-off between ease of finding merchandise and providing a varied and interesting layout is determinded by:

Back 30

the needs of the cutomers shopping at the store

Front 31

to design s good store layout, store managers must:

Back 31

create a store layout that entices customers to purchase more than they originally planned

Front 32

which store design contains long gondolas of merchandise and aisles in a repetitive manner?

Back 32

grid

Front 33

which of the following stores are likely to use a racetrack store layout?

Back 33

JCPenny

Front 34

the ----- layout arranges fixtures and aisles assymmetrically

Back 34

free form

Front 35

which of the following is an example of a feature area?

Back 35

point-of-sale areas

Front 36

and end cap:

Back 36

has high visibility

Front 37

which of the following should a retailer consider when allocating space to merchandise?

Back 37

inventory turnover