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30 Cards in this Set
- Front
- Back
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Mary Parker Follet is one of the extinguished contributors to the history of organization theory. To which of the four frames would you relate her? The symbolic frame
• The political frame • The human resource frame • The structural frame |
The human resource frame
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Which one of the following alternatives is not one of the four core assumptions the human resource frame is built on?
• People and organizations need each other. Organizations need ideas, energy, and talent: people need careers, salaries, and opportunities. • Organizations exist to serve human needs rather than the converse. • A good fit benefits both. Individuals find meaningful and satisfying work, and organizations get the talent and energy they need to succeed. • An organization is created to achieve maximal profit |
An organization is created to achieve maximal profit
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Maslow's Hierarchy of needs consists of 5 steps. From top to bottom, which of the following alternatives is right?
• Physiological, Safety, Social/belonging, Esteem, Self-actualization. • Self-actualization, Esteem, Social/belonging, Safety, Physiological. • Self-actualization, Social/belonging, Esteem, Safety, Physiological. • Physiological, Social/belonging, Safety, Esteem, Self-actualization. |
Self-actualization, Esteem, Social/belonging, Safety, Physiological.
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What does the Goal-setting theory suggest?
• Managers may do better by emphasizing specific performance goals than by worrying about employees' psychic needs. • Employees may do better by emphasizing managers psychic needs than by worrying about specific performance goals. • Managers may do better by emphasizing employees' psychic needs than by worrying about specific performance goals. • Employees may do better by emphasizing specific performance goals than by worrying about managers psychic needs. |
Managers may do better by emphasizing specific performance goals than by worrying about employees' psychic needs.
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Douglas McGregor is known for what?
• The hierarchy of needs • The leadership styles X and Y • The leader personality types A and B • The leader personality types A and C |
The leadership styles X and Y
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Which of the following sentences is right:
• "Like his contemporary McGregor, Chris Argyris (1957,1964) saw a basic conflict between human personality and prevailing management practice." • "Like his contemporary Adam Smith, Chris Argyris (1957,1964) saw a basic conflict between human personality and prevailing management practice." • "Like his contemporary Adam Smith, Chris Argyris (1957,1964) saw a basic conflict between IT-systems and prevailing management practice." • "Like his contemporary McGregor, Chris Argyris (1957,1964) saw a basic conflict between IT-systems and prevailing management practice." |
Like his contemporary McGregor, Chris Argyris (1957,1964) saw a basic conflict between human personality and prevailing management practice."
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Which of the following is not one of the 6 Basic Human Resource Strategies?
• Keep them • Promote diversity • Fire them |
Redesign work
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Which of the following is one of the specific practices under the human resource principle "Empower them"?
• Redesign work • Protect jobs • Be selective • None of the above |
Redesign work
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What does egalitarianism implies?
• A monocratic workplace where employees do not participate in decision-making. • A democratic workplace where employees do not participate in decision-making. • A monocratic workplace where employees participate in decision-making. • A democratic workplace where employees participate in decision-making. |
A democratic workplace where employees participate in decision-making.
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What does TQM stand for?
• Theory of Quality Management • Total Quality Management • Totally Qualified Manager • None of the above |
Total Quality Management
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What is the "Likert Scale"?
• A survey method developed in the 1930s for measuring attitudes. • A survey method developed in the 1920s for measuring distance within individual questions • A survey method developed in the 1930s for measuring financial variance • A survey method developed in the 1930s for measuring leadership traits |
A survey method developed in the 1930s for measuring attitudes.
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Which of the psychometric tests mentioned in the course literature is built on principles from Carl Gustav Jung's psychology, and has become a popular tool for examining management styles?
• BIG 5 • Cattell 16PF • Myers-Briggs Type Indicator • The Occupational Personality Questionnaire |
Myers-Briggs Type Indicator
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Model II may be characterized by a number of values. Only one alternative below is a central value within Argyris and Schön's model II. Which one is that?
• Assume that the problem is caused by the other side • Maximizing winning, minimizing loosing • Be rational • Combine advocacy with inquiry |
Combine advocacy with inquiry
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How would you describe the concept of "BIG 5"?
• A popular model for examining organizational styles • An organizational climate index • A popular personality assessment tool • A popular intervention tool in ODC |
A popular personality assessment tool
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What does the acronym ISTJ stands for?
• Introverted, Sensing, Telling, Judging • Interested, Sensing, Thinking, Joyful • Intelligent, Sensitive, Telling, Judging • Introverted, Sensing, Thinking, Judging |
Introverted, Sensing, Thinking, Judgin
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Model I is:
• An espoused theory • A double loop learning process • A theory in use • One of Mintzberg's typologies |
A theory in use
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In the case with Harry Raynolds and Anne Barreta there are listed a no of predictable set of steps that was used in their attempts to influence others. Three of these 6 steps that you find on page 166 are presented below. One is wrong and should be marked.
• Assume that the problem is caused by the other side • Develop a private, unilateral diagnosis and solution • Since the other person is the cause of the problem, get that person to change • Combine advocacy with inquiry |
Combine advocacy with inquiry
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A team structure emphasizing hierarchy and top-down control test to work well for……………
Which words are missing? • More complex tasks • For both complex and simpler tasks • Simple, stable tasks |
Simple, stable tasks
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A focused, cohesive structure is a fundamental underpinning for ……
Which words are missing? • Low performing teams • High performing teams • Undifferentiated teams |
High performing teams
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Highly - performing teams shape purpose in response to a demand or an opportunity placed in their path, usually by................
• The team leader • Middle management • Higher management |
Higher management
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High-performance teams develop the right mix of ......... Which word is missing?
• Expertise • People • Team roles |
Expertise
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Members of high-performance teams hold themselves .....Which words is missing?
• In mutual agreement • Collectively accountable • Within the established social contract between the team members |
Collectively accountable
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Goal setting theory suggest that managers of better emphasize specific performance goals that to… Which words are missing?
• Worry about employees psychic needs • Worry about employees individual interest • Concern themselves with organizations labor environment |
Worry about employees psychic needs
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A majority of scholars see human behavior as resulting from the interplay between ............................. Which words are missing?
• The organization and the environment • Employees and management • Heredity and environment |
Heredity and environment
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An old formula tells us that Performance = ......... X.......... Which two words are missing?
• Ability Motivation • Skills Motivation • Energy Motivation |
Ability Motivation
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Managers and organizations that focus only on money will miss ......... Which words are missing?
• Other opportunities to motivate • A good prosocial working environment • Organizational commitment among their employees |
Other opportunities to motivate
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Argyris and McGregor saw .........................................................built into traditional principles of organizational design and management. Which words are missing?
• Empathy and hopelessness • Positive motivation • Person-structure conflict |
Person-structure conflict
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............ Works best when new technology and smart management combine to enable fewer people to do more. Which word is missing?
• Outsourcing • Outplacement • Downsizing |
Downsizing
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Despite eliminating millions of jobs, many firms have found benefits elusive. Markels and Murray (1996) reported that downsizing has too often turned into ....... Which word is missing?
• "dumbsizing" • Successful enterprises • Motivation and commitment |
"dumbsizing"
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Competitors tried to imitate Southwest’s approach but rarely succeeded because " the real difference is in the effort Southwest gets out of its .................. Which word is missing?
• Resources • Customers • People |
People
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