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7 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Not Interested |
”Well, of course, you're not interested. You don't have enough information to be interested at this point. The reality is if you were interested, you would have called me. I wouldn't be calling you. Let me tell you what I do really quickly.“
Of course, you're not interested. You don't have enough information to be interested. The fact is you don't know me, and I don't know you. Why would you be interested? It Wouldn't make any sense for you to be interested.
Now, John told me to call you because, and he said to me, she'snot going to be interested until she sees it. And,when she sees it, she's going to absolutely lovethis. Let me tell you what I do really quickly.“ |
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I Am Busy / Don’t Have Time |
“Hey, I get that, maybe it’s not worth your time right now! But let me be honest with you—the last seven people I talked to in your field, said that too. And they were all wrong. Just give me three minutes to see if you’re right—let’s confirm that talking to me is not a wise investment of your time.” |
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Send Me Some Information /Email Me |
”Hey, I'd be happy to send you over information. In fact, I have something ready for you to look at right now. What's your email?
Hey, let me text it over to you. I'm sending it over right now.
Excellent, I'd be happy to. In fact, I want to email it over to you or, better yet, text it to you right now, show you what it is. I'll spend ten seconds going over the information with you and you can see it, look at it.“ |
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I already have a loan/I'm happy with my current supplier |
Im glad that you already have a loan/ your happy with your current supplier .. Mr customer , in business , isn't it always good, to have options ? (Wait for answer) Well that's all I'm offering here , is an option, so if one day down the road ,if you do need an option I want you to know about our product.. (Jump into product presentation) |
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"I don't have time to talk right now" |
A common objection made by someone who wants to get off of the phone. Tell them, "No problem, when is the best time to reach you for a three minute conversation? I want to see if we're even a good fit for you before we talk at any length." |
This way you don't sound desperate and you let them know you only need a few minutes. More often than not, they stay on the phone with you once they realize it won't be long. |
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Send me an email |
"I certainly will, but so I know exactly what to include in my email, can you tell me ... |
-It's a typical objection made by someone who wants to get off of the phone-. Let me tell you what I do really quickly. “Follow up with your first qualifying question, and then the next. This brings the prospect's guard down just enough to get a conversation going. |
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"NO" |
Anticipate the “no,” and disarm them with great attitude: “I didn’t have a chance to explain myself to you. I completely understand your position. This morning, I said 'no' to a salesperson—it’s the most normal thing in the world. But at this point, neither of us can know for certain if our offer could provide massive value to you. My guess is we can, because we've helped a lot of companies similar to yours. Let's take one more minute to figure out if this is worth exploring” |
"Make people feel okay about telling you ‘no’."— Andrea Waltz |
