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50 Cards in this Set

  • Front
  • Back
All of the following are general services that DMOs provide to meeting professionals except
-Offering recommendations for the best hotel deals

-Acting as a liaison between the planner and the community


-Providing hotel room counts and meeting space statistics


-Providing a vast information database that functions as one-stop shopping

What is the definition of a meeting planner?
-Those people who plan and organize gatherings

-A person who serves the coffee at a meeting


-A person who attends a convention or meeting


-A person who represents a company at a meeting

DMOs are synonymous with Convention and Visitor's Bureaus (CVBs).

-True


-False

What does "SMERF" stand for?
-Social Market Exposition Return Fraternal

-Society Market Exposition Return Fraternal


-Society Military Educational Religious Fraternal


-Social Military Educational Religious Fraternal

A(n) _________ is a display of products without the intent of sale.
-convention

-seminar


-exhibition


-incentive

Who are able to attend stockholders meetings?
-Company executives running the company itself

-Anybody who holds shares of a company


-Anybody interested in buying stock in the company


-People who own 20% or more of the company

What is the goal of APEX?
-Help create jobs in the service industry

-Connect meeting planners with clients


-Facilitate the establishment of conventions


-"Speak the same language"

Which sector holds the most meetings?
-Associations

-Government


-Corporations


-Not-for-profit organizations

Organizations of persons having a common interest, such as professional, industry, education, scientific, or social, are:
-Corporations

-Gatherings


-Associations


-Sponsors

DMAI is the only association that exclusively represents DMOs.

-True


-False

Which of the following statements is true of DMOs?
-DMOs only book hotel rooms and convention space.

-DMOs work with both large and small group meetings.


-Planners have to pay DMOs for their services.


-Most DMOs run the convention center of their location city.

A display of products and/or services is an:
-Incentive event

-Exhibition


-Convention


-Seminar

A major difference between associations and corporate gatherings is:
-Association meetings are attended by Board of Directors only.

-Association attendance is mandatory.


-Conference fees are paid with annual convention revenue.


-None of the answers

What are the trips that companies reward their top performers based on stated criteria?
-Training seminars

-Incentive trips


-Conventions


-All of the answers

In order to represent all of their members, DMOs use a _________ process.
-None of the answers

-"tip sheet"


-"bid" Correct!


-"leads"

The industry encompassing meetings, conventions, expositions, and incentives contributed more than $122.31 billion to the U.S. economy, making it the 29th largest contributor to the gross national product of the United States.

-True


-False

What is the overall job of a DMO?
-To represent meeting managers

-To run the convention center


-To sell/market a destination


-To find the lowest possible rates for a meeting

A meeting of experts in specific fields where topics are discussed and recommendations are offered is a(n):
-Symposium

-Workshops


Gathering


-Congress

The number-one reason attendees voluntarily go to events is for networking.

-True


-False

Meetings can be held anywhere there is space.

-True


-False

Small group sessions, panels, workshops, or presentations, offered concurrently within the meeting and formed to focus on specific subjects, are commonly referred to as:
-Work-in sessions

-Break-out sessions


-Work-out sessions


-Break-in sessions

The central database that DMAI provides for a DMO's use is called:
-MINT

-MIND


-MINI


-MIDI

Meeting planners can both access their organizations’ post-convention history and receive reports via DMAI’s Meeting Information Network (MINT) database.

-True


-False

Trade shows are exhibits of products and services that are open to the public and may either be part of a convention or stand alone.

-True


-False

What does the MEEC industry refer to as large gatherings with an educational and exhibit or exposition component?
-Conventions

-Seminars


-Incentive meetings


-Workshops

An event, not open to the public, where suppliers present goods to business buyers is a(n):
-Meeting

-Special event


-Exhibition


-Trade show

All of the following are reasons why DMOs are valuable to a meeting planner except:
-Their rates are competitive with those of other industries.

-They do not charge for most of their services.


-They are a one-stop shop for local tourism interests.


-They offer unbiased information about a destination's services and facilities.

Which of the following is the main reason why people go to a seminar or convention?
-To learn more about the product

-To renew acquaintances


-To make money


-To show off product

What is the meaning of APEX?
-Association of Personal Expectancy

-Acceptance of Private Exempt


-Accepted Practice Exchange


-Advertising Producers Exemption

A utilitarian space designed more for its ability to withstand the abuse of heavy tradeshow traffic than for its beauty is called a(n):
-Exhibition hall

-Conference center


-Board room


-Amphitheater

What is both a convention center's strength and weakness?
-Design

-Accessibility


-Price


-Size

Attrition penalties are:
-Penalties levied against exhibitors that fail to protect the flooring in exhibition halls

-Relevant when a meeting uses less than the contracted number of sleeping room nights


-Given when the meeting planner fails to acquire the appropriate permits for the event


-Penalties levied against the meeting planner for breaking a contract

One of the cruise ship's greatest strengths as a meeting facility is:
-That food and beverage are plentiful

-There are many meeting spaces onboard


-The relative isolation of the venue


-The casinos that are aboard

Which of the following is not an example of direct revenues?
-Catering

-Taxes


-Space rentals


-Utilities

What does a convention center not have?
-Auditorium

-Sleeping rooms


-Meeting space


-Exhibition space

For the most part, ____________ are small, well-appointed facilities specifically designed to enhance classroom-style learning.
-Hotels

-Cruise ships


-Auditoriums


-Conference centers

A breakout room is:
-A space normally used for public performances

-A smaller room near a ballroom or a section of designated ballroom


-A room with refreshments


-Generally a sporting venue with a roof

Which booth type is made up of four or more standard booths back to back with aisles on three sides?
-Standard

-Peninsula


-Inline exhibit


-Island

What is a typical business-to-business event?
-Meeting

-Convention


-Trade show


-Exhibition

_________are expositions that are open to the public.
-Local trade shows

-Buyers and sellers shows


-Consumer shows


-Service contractor shows

Which of the following usually has the biggest effect on attendance?
-Location

-Consistency of planning


-Familiarity with variety


-Negotiating a good deal with the hotel

What is the most common form of marketing an exhibition?
-On-line advertising

-Advertising in a trade publication


-Direct mail


-Telemarketing

A risk management plan does all but which of the following?
-Provides procedures to identify potential risk

-Assesses each risk


-Provides risk mitigation steps to minimize the potential costs


-Determines the potential danger a situation may cause

The general service contractor is hired by the _________ to handle general duties necessary to produce the show on-site.
-President of the company

-Secretary


-Show manager


-Meeting planner

Public exhibitions do not require much promotion to be successful, because exhibitors bring in their own audiences.

-True


-False

Consolidation shows are open to both industry buyers and the general public.

-True


-False

_________________ are created by grouping standard booths together into blocks of four, nine, or larger configurations. They have aisles on four sides and can be an excellent format for a medium-size company.
-Island booths

-Inline exhibit booths


-Standard booths


-Peninsula booths

The money that comes out of the pockets of the attendees of a convention is known as:
-Multiplier Effect

-Direct Spending


-Indirect Spending


-Expenditures

Which one of the following is a step for formulating strategies in uncertain conditions?
-Assess the organization’s core capabilities -Assess external capabilities -Identify potential problems -Only formulate strategies as needed
A crisis is different from a risk in that it does not pose a critical situation that may cause danger to visitors or exhibitors.

-True


-False