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15 Cards in this Set

  • Front
  • Back
Maslow postulated that everyone has five basic needs, which constitute a need hierarchy. In
ascending order, beginning with the most basic, they are physiological, safety, social, esteem and self-
actualization needs.
True
Research generally shows that people throughout the world have needs that are similar to those
described in Maslow's need hierarchy.
True
In the two-factor motivation theory, job context variables such as salary, interpersonal relations,
technical supervision, work conditions and company policies and administration are referred to as
hygiene factors.
True
High achievers tend to be high-risk takers.
True
In general, although the process for motivation may be the same across cultures, the content may
change from one culture to another.
False
The three basic elements in the process of motivation are:
A. Needs, abilities and desires
B. Desires, drives and accomplishments
C. Needs, drives and goal attainment
D. Perceptions, attitudes and goal attainment
C
In China _____ is an important need and _____ is a goal.
A. Group affiliation; professional achievement
B. Professional achievement; individual success
C. Group affiliation; harmony
D. Individual success; harmony
C
Which of the following needs is correctly matched with its description?
A. Physiological needs-the need to interact and affiliate with others and the need to feel wanted by
others
B. Safety needs-the desire for security, stability and the absence of pain
C. Esteem needs-the need for food, clothing, shelter and other basic, physical needs
D. Self-actualization needs-the need for power and status
B
A basic assumption of Maslow's theory is that:
A. Lower-level needs must be satisfied before higher-level needs become motivators
B. Higher-level needs must be satisfied before lower-level needs become motivators
C. There are more ways to satisfy lower-level needs than higher-level ones
D. A need that has been satisfied can continue to serve as a motivator
A
The tables from Hofstede's research show that _____ needs rank highest for professionals and
managers.
A. Safety and social
B. Social and esteem
C. Esteem and self-actualization
D. Social and physiological
C
In the two-factor motivation theory, the job content factors which include achievement,
recognition, responsibility, advancement and the work itself are referred to as:
A. Inducement factors
B. Reward factors
C. Hygiene factors
D. Motivators
D
According to the theory of achievement motivation, all of the following are characteristics of high
achievers except:
A. They like situations in which they take personal responsibility for finding solutions to problems
B. They tend to be team players
C. They want concrete feedback on their performance
D. They tend to be moderate risk-takers
B
In the context of job design and work centrality, the acronym QWL stands for:
A. Quantity of Work Load
B. Quality of Work Life
C. Quality of Work Load
D. Quality of Work Level
B
One reason that Americans and Japanese work such long hours is due to:
A. High stress levels
B. Low employee turnover
C. High cost of living
D. Employee complacency
C
To motivate employees, especially in foreign countries with high individualism companies tend to
offer:
A. Non-financial perks
B. Telecommunications
C. Local area networks
D. Financial incentives
D