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9 Cards in this Set
- Front
- Back
First make a small request and follow it with a larger request.
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Foot in the door techique
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First make a large unreasonable request and follow it with a small request
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Door-in-the-face technique
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Get person to agree to attractive terms and then the terms are changed to be less favorite
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Low-ball technique
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The tendency to focus on the role of personal causes and underestimate situation influences
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Fundamental Attribution Error (FAE)
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Tendency to attribute other behavior to personal causes and attribute our behavior to situation causes.
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Actor-Observer Bias
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What we feel when there is incompatibility between our belief and our actions or attitudes
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Cognitive Dissonance
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As the number of bystanders at an emergency increases the probability that the victim will receive help from them decreases.
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Bystander Effect
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Frustration occurs whenever anything blocks our goal. When we are frustrated we become aggressive.
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Frustration-aggression hypothesis.
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We act our aggressive feeling on a another target.
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Displacement
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