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129 Cards in this Set

  • Front
  • Back

_______ is a temporary endeavor undertaken to create a unique product, service, or result.



are undertaken to fulfill objectives by producing deliverables.

PROJECT

An objective is defined as an outcome toward which (WSPRPS)

work is to be directed,


strategic position to be attained,


purpose to be achieved,


result to be obtained,


product to be produced,


service to be performed.

A _______ is defined as any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project.



may be tangible or intangible.

deliverable

_______ an output has a beginning and end.

Project management

SMART

Specific


Measurable


Attainable


Realistic


Timely

Three Components of Project (SSR)

Specific Scope


Schedule


Required Resources

The project's ______ is an essential part of defining what constitutes successful performance; the desired result must be provided by a certain time to meet its intended need.

end date

Examples of Drivers (4)

market demand


organizational needs


specific request


legal requirement

Different Forms of Project (6)

Technology implementations


Information technology or systems


Business Development Initiatives


Human Resource Performance


Startegy Initiatives


Integration of Two Companies

When projects are related, they become _____

program

_______ series of routine steps to perform a particular function, such as a procurement process or a budget process



not a one time activity



defines how a particular function is to be done every time

Process

________ can be a set of goals that gives rise to specific projects



unlike projects, it can never be completely accomplished



blueprint for a goal



composed of a project



______ sometimes refer to a group of specified projects that achieve a common goal

Program

_______ collection of projects, programs and subsidiary portfolios and operations managed as a group to achieve strategic objectives



compilation



organizational in scope

Portfolio

________ the application of knowledge, skills, tools, and techniques to project activities to meet the project requirement



enables organizations to execute projects effectively and efficiently

Project Management

Importance of Project Management (10)



IMSOD RRIMM

Increase chances of success


Meet business objectives


Satisfy stakeholder expectations


Optimize the use of organizational resources


Deliver the right products at the right time


Respond to risks in a timely manner


Resolve problems and issues


Identify or terminate failing projects


Manage constrains


Manage change in a better manner

Criteria for Successful Project (FKM)

Finishing the Project Schedule


Keeping costs within the budget


Meeting quality goals

Golden Rules of Project Management Success



OBDHDG


HAKBBB

1. Obtain consensus on project outcome.


2. Build the best team possible.


3. Develop a plan and keep it updated.


4. Have a realistic schedule.


5. Determine what are needed to get things done.


6. Gain the support of stakeholder and management.


7. Have an appropriate scope for the project.


8. Always remember that people count.


9. Keep others informed of what is happening.


10. Be open to possible changes.


11. Be ready and willing to try new things.


12. Be a leader.

A project must have clearly defined goals that specify the results expected to be achieved. These goals and expectations should be reached with the consensus of the stakeholders and team members.

Obtain consensus on project outcome

The key to a project success is a project team consisting of people who are willing, skilled and appropriately organized.

Build the best team possible.

central to the successful completion of any project is a complete, appropriately detailed project plan. this plan provides the guidance to the project of the means to communicate the overall intentions, tasks, resources, and schedule for the project.

develop a plan and keep it updated

changing the schedule without a really good reason is the fastest way for a project manager to lose credibility. without _________, even if more people are brought on board and more supplies are brought, the manager may run out of time to complete the project.

have a realistic schedule

do not try to do much. make sure that the objectives and the scope of the project are clear to everyone.

have an appropriate scope of the project

doing more than the project requirements call.



might give the manager bonus points but he or she should not make it one of the projects primary goals

gold plating

the project manager should remember that people's needs, priorities and conflicts for the project should be considered for it to come to a happy ending.

always remember that people count

before initiating a project, approval from management and the key stakeholders must be obtained. this will involve not only communication skills but also negotiation skills.

gain the support of the stakeholders and management

change is an important aspect of controlling a project. it should be remembered that it is not the projects manager's job to say no to a change rather it is his job to inform the stakeholders of the impact the change will have

be open to possible changes

important aspect of controlling a project

change

there are standard methods and tools with all projects, but not all projects involve the same risk or complexity.

be ready and willing to try new things

as a project manager, one must put what you read into action. he needs to become a leader as well as a team member who can plan, teach and control the project

be a leader

indicators of project failure (4)

failure in achieving the objectives


unsatisfied stakeholders


poor quality and cost overruns


missed deadlines

to remain competitive in the world economy, companies embrace ____________ to deliver consistently business value

project management

Reasons for Project Failure (7),

1. poor project and program management discipline


2. lack of executive level support


3. no linkage to the business strategy


4. the wrong team members


5. no measure for evaluating the success of the project


6. lack of a robust risk strategy


7. inability to manage change

______ is the process of guiding a project from its beginning through its performance to its closure

project management

four phases of traditional project management

PID project initiation and definition phase


PPO project planning and organizing phase


PEI project execution and implementation phase


PCO project close out phase

this phase of the project defies what the project will attempt to accomplish when it is finished

project initiation and definition phase (PID)

in its simplest form, during the phase, the project manager and key team members are planning all the work they must finish to make the project successful

project plamning and organizing phase (PPO)

during this phase, the greatest amount of effort, time and money are expended to complete all the activities defined during the planning phase.

project execution and implementation (PEI)

after a project has been successfully completed, the project manager and sometimes key team members capture what they have learned and complete all the administrative tasks that officially ends the project

project close out phase (PCO)

four phases of project life cycle


(DPEC)

Define


Plan


Execute


Close-Out

_____ marks the end of the current phase and gives the project manager authority to continue

stage gate

_______ is an accurate, timely, and complete data for the planning, performance monitoring, and final assessment of the project

information

______ clear, open and timely sharing of information with appropriate individuals and groups throughout the projects duration

communication

team members' personal promises to produce the agreed upon results of time and within budget

commitment

requirements for a successful performance

information


communication


commitment

approach in the adaptive project management (4)

approach tasks iteratively


have fast cycles


emphasize early value delivery


staff the project with people who can adapt

companies refers to its approach as _________

rapid iterative prototyping

An objective of a project includes all of the following, except



a. Improved product quality.


b. Increase market share in the industry.


c. Determining the employees to be terminated or removed from the enterprise.


d. Improve plant capacity

d. Improve plant capacity

A project has the following components, except



a. Specific Scope


b. Schedule


c. Resources required


d. Detailed explanation of the Company's operating system.

d. Detailed explanation of the Company's operating system.

A _____ involves a series of routine/steps to perform a particular function



a. Program


b. Project


c. Process


d. Portfolio

c. Process

A ______ consists of a group of related projects, activities that are managed in a coordinated manner.



a. Program


b. Project


c. Process


d. Portfolio

a. Program

A _______ consists of a collection of projects, program, subsidiary program and operations managed as a group.



a. Program


b. Project


c. Process


d. Portfolio

d. Portfolio

Which of the following could be a "driver" to initiate a project in a business enterprise?



a. specific requests of product design from a key customer.


b. request for a donation from a charitable institution


c. request from an employee for a job reassignment.


d. compliance with a BIR tax regulation.

a. specific requests of product design from a key customer.

Which of the following is not considered a "driver" to start a project?



a. Expansion of production capacity.


b. Introduction of a new product line.


c. Training of employees relative to the adoption of an IT-driven operating systemd.


d. Job reassignment request from a disgruntled employee

d. Job reassignment request from a disgruntled employee

Which of the following has defined objective, scope, schedule and resources to create a unique product service or result?



a. Project


b. Program


c. Process


d. Portfolio

a. Project

Its success is measured in terms of providing the desired product/project quality, timelines budget compliance and degree of customer satisfaction.



a. Program


b. Project


c. Process


d. Portfolio


b. Project

Its success is measured in terms of the total investment performance and realization of desired benefits.



a. Process


b. Project


c. Portfolio


d. Program

d. Program

Management of the project team to meet the project objectives is the responsibility of the



a. Program manager


b. Project manager


c. Portfolio manager


d. Process manager


b. Project manager

The _________ is responsible for managing portfolio management staff or program and project staff having reporting responsible into the aggregate portfolio.



a. Project


b. Process


c. program


d. portfolio

d. portfolio

The ________ manager is responsible for monitoring strategic changes and aggregate resource allocation performance results and risk of the portfolio.



a. portfolio


b. project


c. program


d. process

a. portfolio

Which of the following is not a task or focus of project management?



a. Resolve conflict and constraints issues.


b. Utilize a shared governance.


c. Ignore interdependencies among project.


d. Distributing satisfactory return on investors' capital.

c. Ignore interdependencies among project.

The following are the expected accomplishments of effective project management, exсерt



a. New business objectives


b. Assume 100% success of the project


c. Increase chances of success.


d. Resolve problems and issues relative to the project.

b. Assume 100% success of the project

The criteria for a successful project include the following, except



a. Finishing the project schedule.


b. Keeping costs within the budget.


c. Giving extra incentives and bonuses to team members upon project completion.


d. Meeting quality goals agreed upon by the project stakeholders and the project team.

c. Giving extra incentives and bonuses to team members upon project completion.

Among the golden rules of project management success are the following, except



a. Build the best team possible.


b. Have a realistic schedule.


c. Obtain consensus on project outcome.


d. Ignore the requirements of the various stakeholders.


d. Ignore the requirements of the various stakeholders.


Success in project management can be achieved by observing the following rules, except



a. Disregard possible changes in project plan.


b. Have an appropriate scope for the project.


c. Develop a plan and keep it updated.


d. Keep communication lines between team members, stakeholders and project manager.

a. Disregard possible changes in project plan.

Among the reasons for project failure are the following, except



a. Poor quality and cost overruns.


b. Poor project and program management discipline


c. Linkage of the project to the enterprise's business strategy and direction.


d. Absence of measure for evaluating the success of the project.

a. Poor quality and cost overruns.

This phase of project management involves the definition of what project aims to accomplish.



a. Project Initiation and Definition Phase


b. Project Planning and Organizing Phase


c. Project Execution and Implementation Phase


d. Project Close-Out Phase

a. Project Initiation and Definition Phase

A _______ marks the end of the current phase in the Project Life Cycle and gives the project manager authority to continue to the next/succeeding phase.



a. Star Gate


b. Stage Gate


c. Work Breakdown Structure (WBS)


d. Project Charter

b. Stage Gate

The adaptive approach to project management is advisable under the following circumstances, except



a. New and unfamiliar technology.


b. Project substantially larger than others previously handled.


c. Higher levels of uncertainty and unanticipated risks.


d. Range of potential outcomes.

a. New and unfamiliar technology.

list of the types of projects (10)

1. business planning and development


2. market research


3. marketing strategy development


4. developing promotional campaigns


5. planning salesforce activity


6. new product development


7. developing proposals for financial support


8. staff recruitment


9. information systems development


10. exporting an international marketing

broadest project type



this is a phrase often encountered in businesses that have desired to grow and develop



offers the project consultant abroad opportunity to contribute to the development of the business

business planning or business development

a very broad term and it can mean different things to different people

business development

common outcomes desired from business development (4)

1. development of new products


2. expansion of the business into new market sectors


3. growth of the business within its core markets


4. increasing profits through cost reduction programs

_____ the process through which project consultants discover the nature of the competitive environment in which they are operating

market research

______ reduces risks and to enable project consultants to dedicate valuable resources in a more reliable way

information

two types of market research

primary research


secondary research

information collected for the specific project

primary research

types of primary research

quantitative research


qualitative research

answers the questions when those answers need to be expressed in statistical or numerical form



answers how much how often how many questions

quantitative research

answers the questions that do not demand a quantified answer



provides the insights that answers managers who what and why questions

qualitative research

based on information that has been collated four reasons other than the project at hand



takes the form of existing reports articles and commentaries

secondary research

______ defines the approach the business will take in order to get the customers attention

marketing strategy

key elements of marketing strategy are dictated by __________

marketing mix

any program of activities dedicated to informing customers about a product simulating their interest and encouraging purchase

promotional campaign

expenditure on _______ one of the most important investment the firm will make

sales force activity

primary promotional tool

sales team

key issues that might be addressed (4)

overall organizational structure of the team


sales team training


sales team motivation


planning sales campaign

plan detailing how the sales team will be used.


it may reflect ongoing activity or maybe a short term period of special activity it supports

sales campaign

represents a complex project that draw in most if not all of the firms function

new product development

important contributions that the project consultant can give (6)

understanding the customers needs through market



technical advice on product development



identify and contacting suppliers of critical components



development of marketing and pr campaigns to support the launch



developing promotion campaigns to get distributors on board



financial planning and evaluation of the return on new product investment

four critical areas where project consultants offer advice

evaluation of business investment needs



identification of funding providers



developing an understanding of the criteria employed by funding providers and how this might be addressed



developing communication with funding providers

important contributions to recruitment projects (4),

assessing the the firms human resource requirement



creating advertisement



developing assessment criteria



advice on the reimbursement packages

corporate source

information

_____ aim to collect and organize such information and present it to managers in a usable form

management information system

Which of the following is not a "Business Planning and Development Project?



a. Development of new product.


b. Increasing market share


c. Cost-reduction program


d. Planning for the Company's annual anniversary celebration.

d. Planning for the Company's annual anniversary celebration.

Examples of projects involving raising of funds for an enterprise include the following, except



a. Negotiating for long-term loan


b. Issuance of bonds or equity


c. Planning sales campaign


d. Information system development

d. Information system

A plan detailing how the sales team shall launch a new product or enter a new geographic area or more into a new customer sector.



a. Sales campaign


b. Sales team training


c. Sales team selection


d. Sales team organization

a. Sales campaign

A project consulting that involves assessment of a firm's human resource requirement, identifying skill and knowledge gaps and develop procedures for choosing from among the applicants is known as



a. Information Systems Development Project


b. Staff Recruitment Project


c. Marketing Strategy Project


d. New Product Development Project


b. Staff Recruitment Project

In providing project consultancy service related to the Development International Market for a firm's product, the following data about the target countries shall be needed, except



a. Insight into global, regional, social and macroeconomic development.


b. Information on regulatory and legal issues.


c. Existing supply structure and competitor's present management


d. Information system of competitor.


d. Information system of competitor

A ______ research provides answers to questions that are expressed in statistical or numerical form.



a. Primar


b. Quantitative


c. Secondary


d. Qualitative


b. Quantitative

A ______ project research is one where information is collected for a specific




a. Primary


b. Quantitative


c. Secondary


d. Qualitative

a. Primary

A _____ research is one that provides insights on the project management's "who, what and why" questions.



a. Primary


b. Quantitative


c. Secondary


d. Qualitative

d. Qualitative

brings together people who perform similar task or who use the same kind of skills and knowledge and functional groups

functional organization structure

groups together all personal working on a particular project



the project manager has almost total authority over the members of his team

projectized organization structure

combines elements of both the functional and projectile structures to facilitate the responsive and effective participation of people from different parts of the organization on project that neither specialized expertise

the matrix organization structure

creates organizational environment; overseas the development and use of operating policies procedures and practices; and encourages and funds the development of required information system

upper management

responsibility of the upper management (6)

creating the organizational mission and goals



setting policies and procedures



creating and maintaining labor and financial information system



providing facilities and equipment to support project work



defining the limits of managers decision making authority



how to resolve project issues and decisions that cannot be handled successfully

are responsible for orchestrating their staffs assignment among different projects

functional managers

responsibility of functional managers

developing or approving plans



ensuring team members are available



providing technical expertise



providing the equipment and facilities



having people maintain their technical skills and knowledge



ensuring members of the functional group



completing team members performance appraisal



recognizing performance

critical roles in project success

project owner


project sponsor


project manager


project team members

person who initiates the project finances it and heads up the business unit



a very important project driver

project owner

provide stop level project justification funding liason and reporting



was originally a person who provided resources to the projects activities however it is now a top level justification funding liason reporting providing specific and magmatic support to the project manager

project sponsor

personal ultimately responsible for the successful completion of the project



possible to the overall aspect of the project

project manager

people responsible for successfully performing individual project activities

project team members

tasks of project owner (4)

define the business benefits



ensure design of the project will produce desired business benefit



assassing the extent to which the benefits desired



ensuring all information people knowledgeable about the different aspects of operations

responsibilities of project sponsor (6)

fleshing out the needs



estimating the funds



securing the funding



preparing the project charter



supporting the assessment



providing senior management with information

responsibility of project manager

determine objectives



ensuring that there is a clear physical project plan



identifying managing project risk



creating and sustaining a well organized focus and committed theme



selecting a creating the themes operating practices



monitoring performance



resolving priority



identifying and facilitating the resolution



controlling project change



reportorting on project activities



keeping the stakeholders informed and committed



accomplishing objectives within time and budget targets



contributing to the team members performance appraisal

responsibilities for projectt team members

performing task in accordance with the highest standards



performing assignments on time and within budget



special skills and knowledge required to do the work well

help from other team members

considering the effect one team members actions



identifying situations problems other team



keeping the members informed

The person who initiates, finances and heads up the business unit the product will be used is the



a. Project manager


b. Project sponsor


c. Project Owner


d. Project team member

c. Project Owner

The person who is ultimately responsible for the successful completion of the project is the



a. Project owner


b. Project sponsor


c. Project manager


d. Project team member

c. Project manager

The person responsible for successful performing individual project is the



a. Project owner


b. Project sponsor


c. Project manager


d. Project team member

d. Project team member

The person who provides top-level project justification, funding, liaison and reporting and providing support to the project manager.



a. Project owner


b. Project sponsor


c. Project manager


d. Project team member

b. Project sponsor

A project owner's tasks include the following, except



a. Helping define the business benefits.


b. Helping define the design of the project.


c. Estimating its funds, schedule and resources needed for the project.


d. Assessing the extent to which the benefits desired from the project are in fact realized.

c. Estimating its funds, schedule and resources needed for the project.

A project manager's responsibilities include the following, except



a. Identifying and managing project risks


b. Performing specific assignment on time and within budget.


c. Controlling project change.


d. Accomplishing objective within time and budget target.

b. Performing specific assignment on time and within budget.

Supporting the assessment and management of the project risk responsibility of the



a. Project manager


b. Project owner


c. Project team member


d. Project sponsor

d. Project sponsor

Ensuring that all information, people knowledgeable about the different aspects of operations and required access to facilities and equipment are provided as promised when needed, is the responsibility of the



a. Project manager


b. Project owner


c. Project team member


d. Project sponsor

b. Project owner

Preparing the project charter is the responsibility of the



a. Project manager


b. Project owner


c. Project sponsor


d. Project team member

c. Project sponsor

Performing tasks in accordance with the highest standards of th technical excellence in the field is the task of



a. Project owner


b. Project sponsor


c. Project manager


d. Project team member

d. Project team member

Keeping the other team members informed of the project progres accomplishment and problem encountered is also the responsibility o the



a Project team member


b. Project manager


c. Project owner


d. Project sponsor

a Project team member