Power And Influence Exam 3 Leadership And Motivation

Front 1

Zone of Indifference

Back 1

-Range in which attempts to influence a person will be perceived as LEGITIMATE and will be acted on without a great deal of thought
-Individuals zone or range that he or she would willingly accept orders without questioning authority

Front 2

Interpersonal Forms of Power
(French and Raven)

Back 2

Reward
Coercive
Legitimate
Referent
Expert

Front 3

Reward

Back 3

Ability to control what someone wants
ex:Performance Appraisals, bonuses,promotions, raise

Front 4

Coercive

Back 4

Ability to cause an unpleasant situation
Ex: Punishment, Verbal Abuse, Harassment

Front 5

Legitimate

Back 5

Based on position in organization
Ex: You will do this because I am your boss

Front 6

Reward & Coercive
Forms of Power Research

Back 6

Lead to compliance
Require a lot of time, effort & resources

Front 7

Legitimate
Forms of Power Research

Back 7

Based on title or position
Not linked to org. effectivness or ee satisfaction

Front 8

Referent
Forms of Power Research

Back 8

Linked to org. effectiveness

Front 9

Expert
Forms of Power Research

Back 9

Strongest relationship to performance and satisfaction

Front 10

Referent

Back 10

Based on Admiration and Charisma
Ex: Peyton Manning, JFK, Hitler, The Rock

Front 11

Expert

Back 11

Based on Info. or Knowledge
Ex:Need education or experience

Front 12

Personal Power

Back 12

Used for personal gain

Front 13

As a leader which types of Forms of Power from Raven and French do you want to use?

Back 13

Referent and Expert but takes a while to acquire
Many use Reward Coercive and Legitimate because they are the easiest

Front 14

Social Power

Back 14

Used to create motivation
Used to Accomplish group goals
EFFECTIVE MANAGERS USE SOCIAL POWER NOT PERSONAL POWER

Front 15

Power Analysis: ORGANIZATIONAL POWER
Etzioni's Broader View

Back 15

Coercive Power
Utilitarian Power
Normative Power

Front 16

Coercive Power
(Etzioni)

Back 16

Influence through threat of punishment, fear or Intimidation

Front 17

Utilitarian Power
(Etzioni)

Back 17

Influence through rewards and benefits

Front 18

Normative Power

Back 18

Influence through peer pressure and doing the right thing

Front 19

Power Analysis:
ORGANIZATIONAL MEMBERSHIP
(Etzioni)

Back 19

Alienative Membership
Calculative Membership
Moral Membership

Front 20

Alienative Membership

Back 20

Members feel hostile, negative, and do not want to be there
- Use COERCIVE Power Type

Front 21

Calculative Membership

Back 21

Members weigh benefits and limitations of belonging
-Use UTILITARIAN

Front 22

Moral Membership

Back 22

Members have positive organizational feelings; will deny own needs for good of organization
-Use NORMATIVE

Front 23

Delegation

Back 23

Assignment of a task

Front 24

Empowerment (definition)

Back 24

Help ppl overcome helplessness
Energize them to take action

Front 25

Empowered Delegation

Back 25

BOTH assign a task and empower the subordinate

Front 26

Empowerment Improves Ee

Back 26

Self Efficacy
Motivation
Knowledge and expertise

Front 27

Empowerment is Risky due to

Back 27

Not being able to put the genie back in the bottle
How will they react to giving back power

Front 28

Empowered Delegation Guidlines

Back 28

1.Develop and Communicate a Vision
2.Set "SMART" Goals
3.Determine WHEN to Delegate
4.Determine WHO to Delegate task to
5. Provide them with a Model
6.Provide Necessary Info. and Resources
7.Help Them see the outcomes of their work
8. Arouse Positive Emotions
9.Avoid Upward Delegation
10.Create Subordinate Confidence in You