Pol213 (Exam 1) - Kt - Chapter 4

Front 1

corporate citizenship

Back 1

broadly refers to putting corporate social responsibility into practice. It involves proactively building stakeholder partnerships, discovering business opportunities in serving society, and transforming a concern for financial performance into a vision of integrated financial and social performance.

Front 2

Citizenship profile

Back 2

corporate citizenship activities can be considered important contributors to a “reinforcing cycle through which global companies create legitimacy, reputation, and competitive advantage.” And this effect is most likely where companies choose a configuration of citizenship activities and they call this citizenship profile.

Front 3

Global corporate citizenship

Back 3

when a company is doing business in more than one country the idea of citizenship must be translated into this concept. It is the process of identifying, analyzing, and responding to the company’s social, political. And economic responsibilities as defined through law and public policy, stakeholder expectations, and voluntary acts flowing from corporate values and business strategies.

Front 4

Department of corporate citizenship

Back 4

in some cases companies have broadened the job of the public affairs office to include a wider range of tasks, but others have created a department of corporate citizenship to centralize under common leadership wide-ranging corporate citizenship functions.

Front 5

Social performance audit

Back 5

is a systematic evaluation of an organizations social, ethical, and environmental performance.

Front 6

Social and environmental reports

Back 6

some orgs have undertaken the additional action of reporting their efforts through corporate social and environmental reports.

Front 7

Balanced scorecard

Back 7

is a focused set of key financial and non-financial indicators, with four quadrants or perspectives, people and knowledge, internal customer, and financial..

Front 8

Triple bottom line

Back 8

bottom line refers to the figure at the end of a company’s financial statement that summarizes its earnings, after expenses. Triple bottom line is when companies report to stakeholders not just their financial results, as in the traditional annual report to shareholders, but also their social and environmental impacts.

Front 9

Transparency

Back 9

clear public reporting of an organization’s performance to various stakeholders, and full reporting of not only financial but also social and environmental data.