Pne113 Final- Rpn Test 1

Front 1

The task of the interviewer is:

Back 1

Th help clients find new ways of thinking and feelings as well as hew behaviors and coping skills

Front 2

Programmed learning is:

Back 2

Learning single microskills of the interview by further breaking them down into manageable teaching units or frames

Front 3

The most influenial psychotherapist of modern times is:

Back 3

Carl Rogers, whose legacy stresses the importance of listening and hearing the client's story

Front 4

According to Rogerian theory, it is important to:

Back 4

To refrain from moving to more actin oriented interviewing phases until the unique experiences of the client are fully understood

Front 5

For people from some non-Western cultures, the active, involved posture (leaning forward, eye contact) is:

Back 5

Intense, threatening, and intrusive

Front 6

All theoretical orientations stress the importance of:

Back 6

Listening skills

Front 7

Clients tend to talk about:

Back 7

What the interviewer is listening for

Front 8

Intentionality in interviewing involves:

Back 8

Having many types of responses available, anticipating how clients may respond to different skills, and being aware that clients are unique and respond in unique and individual ways.

Front 9

10. Power in the helper/client relationship:

Back 9

d. Is weighted slightly in the favor of the interviewer; therefore, power must be used respectfully and carefully.

Front 10

11. Frequent eye-contact breaks:

Back 10

c. Can indicate discomfort or a lack of interest in what the client is saying.

Front 11

12. What dealing with people whose cultural background differs from your own, you should:

Back 11

d. Allow your non-verbal behavior to convey your interest and attention appropriately.

Front 12

13. Clients know you are interested when you:

Back 12

a. Assume a relaxed, professional body position, use appropriate facial expressions, and engage in

Front 13

14.Three important skills associated with attending behavior are:

Back 13

b. Eye contact, nonverbal behavior, and listening or verbal following.

Front 14

15. Attending behavior is important because:

Back 14

a. It helps a client communicate in a free and open manner, and keeps interviewer comments to a minimum.

Front 15

16. Which statement is true? You will accomplish more with a client if:

Back 15

c. You are a good listener and refrain from giving advice prematurely.

Front 16

17. Regarding the balance of client versus interviewer talk in an interview:

Back 16

d. The interviewer shouldn’t talk much. The client has come to you with a problem and therefore should do most of the talking.

Front 17

18. If you find yourself unsure of what to say to a client next:

Back 17

d) Ask a question or make a comment about a relevant topic that was discussed in the ummediate or near past

Front 18

19. As an interviewer:

Back 18

b. You should respect the client’s need to be silent and think, unless an impasse has been reached.

Front 19

20. Based on the client’s cultural affiliation, the interviewer:

Back 19

c. May be required to adjust body language, interviewing position, eye contact, vocal tone, and speech rate.

Front 20

21. The main purpose of open questions is:

Back 20

d. To encourage clients to talk freely and openly about their situations, thoughts, and feelings.

Front 21

22. Closed questions can be answered:

Back 21

b. With ‘yes’ or ‘no’ or a specific fact.

Front 22

23. Interviewers use minimal encouragers:

Back 22

a. To indicate that they are attending to what clients are saying, and to encourage clients to continue talking.

Front 23

24. Before you can ask effective questions, you must:

Back 23

c. Listen carefully and attend to what the client is saying.

Front 24

25. The four methods used to introduce an open question are:

Back 24

c. What, how, could and why

Front 25

26. The word “why” should be used with caution because:

Back 25

b. It can make clients feel defensive.

Front 26

27. Which statement is true:

Back 26

c. Open questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns, while closed questions accomplish only the former.

Front 27

28. The effective interviewer:

Back 27

a. Uses both open and closed questions, but uses open questions whenever possible.

Front 28

29. Misuse of questions can occur when:

Back 28

d. Several questions are asked at once, because clients can quickly become confused.

Front 29

30. Which statement is true?

Back 29

a. Because clients from other cultural groups can find direct questions intrusive, an indirect approach using history taking or a more general discussion of the client’s life can be more appropriate.

Front 30

31. Reflecting content involves:

Back 30

d. Listening carefully to, then feeding back the essence of what the client has said in the interviewer’s own words.

Front 31

32. The purpose of a paraphrase is:

Back 31

a. To encourage the client to provide more detail and to ensure the communication is being understood by both the client and the interviewer.

Front 32

33. Summarizations are used to:

Back 32

b. Tie together multiple elements of the client’s story, to identify common themes, to focus rambling clients, to moderate the pace of interviews, and to review progress.

Front 33

34. When ‘parroting’ occurs in an interview:

Back 33

a. The interview tends to become circular rather than progressive.

Front 34

35. Paraphrasing involves:

Back 34

c. Paying careful attention to the essence, or main idea of a client’s statement, rather than their specific words.

Front 35

36. Accurate reflection of content can:

Back 35

d. Encourage and reassure clients who are threatened by discussing their feelings.

Front 36

37. Whenever the client finds it difficult to discuss feelings, you should:

Back 36

c. Reflect content and gradually introduce reflections of feeling when the client becomes uncomfortable talking about feelings.

Front 37

38. The best way to help a client collect their thoughts and organize their concerns is:

Back 37

d. By summarizing content in a concise, accurate, and timely way.

Front 38

39. Summarization is:

Back 38

b. A systematic integration of the important themes in a client’s story, not a mechanical means of pulling a number of facts together.

Front 39

40. When reflecting content with clients from other cultures:

Back 39

d. It is important to consider the client’s perception of the world as developed by his or her family or cultural experience.