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75 Cards in this Set
- Front
- Back
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You are working as a project manager in an automobile company. Recently the government has amended the regulations to enforce stricter emission requirements for automobiles. As a project manager, you are concerned that your project quality norms may not satisfy the revised quality standards. So, you do an audit and try to remedy this problem through: |
Quality assurance Perform Quality Assurance is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used. |
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_____________is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used. |
Perform Quality Assurance |
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You are the project manager of a sewage treatment plant. The government has mandated that you ensure that the neighborhood is not adversely impacted by your project plant. For your project, this directive is regarded as a/an: |
Constraint constraints are factors that will limit the project management team`s options. Since this is a government mandate, it becomes a constraint for your project. Ethical practices can be constraints |
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factors that will limit the project management team`s options. |
Constraint |
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For the project closure process do you release the team before you complete project closure documents? |
no. Project closure documents would be completed next, before the project team is released, and before other Organizational Process Assets are updated. |
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what mgmt style is this? instruct people what tasks will be performed and when and how they should be performed. |
directing |
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______ mgmt style enforces task completion by deadlines. |
task oriented |
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The customer accepted your project`s product two weeks ago, but recently complained that some of the product features are not as desired and that the product is not functioning properly. What should you do FIRST? |
Review the Validate Scope process. The first step to be taken is to review the Validate Scope process to determine whether the product conforms to the stipulated requirements. |
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__________ arises as a direct result of implementing a risk response. |
secondary risk |
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You are in the process of creating a risk management plan for your project. This plan will describe how risk management will be structured and performed on the project. Your risk management plan may include: |
Budgeting, timing, and risk categories |
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The risk management plan includes the following: |
methodology, roles and responsibilities, budgeting, timing, risk categories, definitions of probability and impact, stakeholder tolerances, reporting and tracking . |
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In your company, payback period is primarily used as the decision criterion for project selection. Payback period is the: |
Number of years a company takes to get back the invested amount (not the number of year to make profits equal to amount invested) |
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_____process of developing an approximation of the monitory resources needed to complete project activities. Analogous estimating, vendor bid analysis, and cost of quality are some of the tools used in this process. |
Estimate Costs |
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PAY ATTENTION TO TO WORDS: Processes, Process Groups, Tools, Techniques, Inputs and outputs before answering a question |
PAY ATTENTION TO TO WORDS: Processes, Process Groups, Tools, Techniques, Inputs and outputs before answering a question |
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______________ includes influencing the factors that circumvent integrated change control so that only approved changes are implemented. |
Perform Integrated Change Control proces |
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You are a project manager overseeing the construction of a Baseball Stadium. The activity of laying the Grass Sod has an optimistic estimate of 10 days, pessimistic estimate of 16 days, and most likely estimate of 13 days. If your company has a quality requirement of Six Sigma, what is the duration within which this task must be completed? |
7 days to 19 days PERT =13 1 St Dev = 1 6sigma = 6*1= 6 13+/- 6 = 7 to 19 days |
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As part of the risk management process, you have just created an overall risk ranking of the project and a list of prioritized identified risks which need additional analysis and determined trends in risk analysis results. What should you do next? |
Analyze the effect of identified risks on overall project objectives |
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________analyzes the effect of identified risks on overall project objectives |
Perform Quantitative Risk Analysis |
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This tool helps illustrate the most common cause of problems in a process by the number and relative heights of the bars. |
histogram |
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what chart is this? vertical bar chart showing how often a particular variable state occurs. Each column represents an attribute or characteristic of a problem/situation. The height of each column represents the relative frequency of the characteristic. |
histogram |
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________shows how change in an independent variable will cause changes in dependent variables |
Scatter diagram |
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true or false PMI suggests that one should refrain from offering or accepting inappropriate gifts or other forms of personal compensation unless the action is in agreement with the laws or customs of the country where project management services are offered. |
true |
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Analytical techniques which are most useful during the Plan Cost Management process include: |
ROI, Payback period, NPV, IRR |
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______________ include financial techniques which can be used to plan for project cost which may involve choosing strategic options to make decisions and /or fund the project. |
Analytical techniques |
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A technique used in Develop schedule it involves calculating multiple project durations with different sets of activity assumptions, usually using probability distributions constructed from the three-point estimates to account for uncertainty. |
Simulation |
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_________ the result is rated on a continuous scale that measures the degree of conformity. |
Variables sampling |
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____________--the result either conforms or does not conform |
attribute sampling |
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Define Scope is followed by what process? |
Create WBS |
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You notice that the financial statements of the company you joined recently do not conform to generally accepted accounting practice standards and hence are inaccurate. What should be your next course of action |
Talk to your finance managers on why you think that they may be violating the standard accounting norms You are trying to understand and resolve the problem |
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If the task lies on the critical path, the slack is |
0 |
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You are managing a project in a foreign country. You realize that, to get things done for the project, you may have to pay tips to the government officials. You should: |
Refuse to pay tips, as this can be considered unethical can be bribe |
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Is quality control only used during the monitoring and controlling phase? |
no. it should be used during the project executing and closing phases to formally demonstrate, with reliable data, that the sponsor and/or customer`s acceptance criteria have been met. PMBOK® Guide - Fifth Edition, page 250 |
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true or false The project management team is also called the core, executive, or leadership team. |
TRUE |
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Maximum intensity of conflicts occur over: |
Schedules followed by priorities then human reasources |
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You are managing the tools/spare parts section for an aircraft manufacturing company. Your team members have discovered some defective tools/spare parts. The probable cause for these could be materials used, defective measurement systems, inaccurate tolerances in the machines, or other factors. To determine what caused the defect, you will: |
Draw an Ishikawa diagram |
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___________ illustrate how various factors might be linked to potential problems or effects |
fishbone digrams |
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When a project deviates significantly from the baseline, what should you do? |
updated risk identification and analysis |
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You are working in the vendor management department of your company and are responsible for sourcing printing machines from manufacturers. You recently visited a marketing conference of a leading printing machine manufacturer, where you were offered a gift-voucher of $ 200 for attending the conference. You should: |
Return the gift, because it could be construed as personal gain |
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true or false A project manager has the responsibility to refrain from offering or accepting inappropriate payments, gifts, or other forms of compensation for personal gain, unless it is in agreement with applicable laws or customs. |
true |
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true or false Knowledge gained in one company is not proprietary information and can be used in subsequent jobs. This is acceptable as long as you do not unethically use any contacts or proprietary information belonging to the first company. |
true |
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You had earlier worked as a project manager in a firm specializing in manufacturing semi-conductor chips. Now that you are working with a competitor, |
You can use the knowledge gained in the first company to improve your present company`s product quality |
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Different types of Estimates Definitive: - 5% to +10% accuracy Budgetary: -10% to +25% accuracy Order of magnitude: - 25% to +75% accuracy |
Different types of Estimates |
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______ techniques such as product breakdown, systems analysis, requirements analysis, systems engineering, value engineering, and value analysis. |
Product analysis |
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___________those risks that remain after risk responses have been implemented |
residual risks Residual risks are expected to remain after planned responses have been taken, as well as those that have been deliberately accepted. |
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In your project, you have identified important risks and planned appropriate responses to the risks. Some risks, such as the possibility of natural disasters impacting the project, have been documented and accepted in the risk register. What are the remaining risks called? |
Residual Risks |
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You have contracted some work to a vendor, and would like to identify successes and failures that warrant recognition in the preparation or administration of other procurement contracts within the performing organization. This can be performed through: |
Procurement audit NOT LESSONS LEARNED |
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true or false The PERT estimate can only be calculated for the critical path of the project. |
true???? |
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In Develop Schedule process, planned start and finish dates for project activities are determined by using _______________as part of inputs. |
activity attributes, project scope statement, and activity list |
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Graphical representations of situations showing causal influences, time ordering of events, and other relationships among variables and outcomes are also referred to as: |
Influence diagrams |
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Due to a shift in company objectives, your project is expected to terminate before completion. Team members are scared and disappointed as they learn they will be out of a project. As the project manager, what should you do in this situation? |
Delegate to HR for post project staff assignment. This is not a project-specific issue and should therefore not be handled by the project manager. |
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You recently went on an official trip to another country to discuss a business proposition with a potential vendor. The vendor took you out for lunch and offered you gifts, as it is customary in that country. You must: |
Accept the gifts as it is a local custom and promptly inform your manager notes: A project manager has the responsibility to refrain from offering or accepting inappropriate payments, gifts, or other forms of compensation for personal gain, unless it is in agreement with applicable laws or customs of the country where the project management services are being provided. |
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Documentation resulting from the project`s activities, for example, project management plan; scope, cost, schedule, and project calendars; risk registers and other registers; change management documentation; planned risk response actions; and risk impact. |
Project files |
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List the Planning process |
Develop project mgmt plan Plan scope mgmt Collect requirements Define scope Create wBS Plan schedule mgmt Define activities Sequence activities Estimate activity resources Estimate activity durations Develop schedule Plan cost mgmt Estimate costs Determine budget Plan quality management Plan human resource management Plan communication management Plan risk management Identify risks Perform qualitative risk analysis Perform quantitative risk analysis Plan risk response Plan procurement management Plan stakeholder management
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What is the process before develop schedule ? |
Estimate activity durations |
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What is the process before determine budget? |
Estimate costs |
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What is the process before determine budget? |
Estimate costs |
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What is the process before define scope ? |
Collect requirements |
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What is the process before determine budget? |
Estimate costs |
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What is the process before define scope ? |
Collect requirements |
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What is the process before create WBS? |
Define scope |
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What process group is this? Re analyzing existing risks |
Monitoring and controlling |
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What process group is this? Re analyzing existing risks |
Monitoring and controlling |
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What process group is this? Use the high-level planning and estimating data to determine whether the product can be achieved within given constraints |
Imitating |
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What process group is this? Increase the effectiveness of processes |
Executing |
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What process group is this? Evaluate how effectively the team members function as a team |
Executing |
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What process group is this? Ensure the product scope is as final a practical |
Initiating |
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What process group is this? Look for newly arising risks? |
Monitoring and controlling
Identifying risks in the beginning is planning |
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What process group is this? Obtain seller responses to procurement documents |
Executing |
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Syndy Scott, Portfolio manager of Tivia Software Inc, was entrusted to manage 3 projects togenerate revenue for her portfolio. The project manager for one of the projects who reported toSyndy provided a report which illustrated the teams highly effective performance. While providingthis report, the project manager discussed his intention to reward his team for their most recentproject milestone completion. Which theory of motivation is he most likely referencing? |
Expectancy theory |
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These are tools used in which process? Records management system Procurement negotiations Procurement audits |
close procurement |
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_________ is a quality tool Creating it helps to identify gaps in a process or steps that may create quality problems |
flow charts |
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this is a quality mgmt tool __________ are used toorganize facts in a manner that will facilitate the effective collection of useful data about a potential qualityproblem |
Checksheets |
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This is a quality mgmt tool ______________ is a bar chart that provides a visual representation of collected data. For example, it mayshow multiple columns with the number of defects per month for a process. |
Histogram |
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this is a quality mgmt tool ________ correlation charts that use a regression line to explain or predict how the change inan independent variable will change a dependent variable |
scatter diagram |
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use this contract when Scope is defined with variable means and methods. |
Cost Reimbursable |
