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98 Cards in this Set

  • Front
  • Back

What document requires the most extensive approval process

Contract

The principle that states work expands as to fill the time available for its completion

Parkinson's Law

What are some important modern quality management approaches? (5)

(1) Customer Satisfaction


(2) Prevention over inspection


(3) Continuous Improvement


(4) Management Responsibility


(5) Cost of Quality

What process should be completed prior to the Validate Scope Process?

Control Quality (quality = internal validate scope = external)

If Path Duration is Given, do you need to add +1?

No, go back and watch that lecture you fool

Do preventative actions and corrective actions affect project baselines?

No, but defect repairs may. PA and CA affect the performance against baselines. But are meant to keep work in line with the PM Plan

What process are you performing if you are gathering lessons learned and using the to improve the future execution of the project?

If the project is still in the execution phase, Direct and Manage Project Work

What process is needed to determine if any unapproved scope has been added to the process?

Perform the Control Scope Process

What tasks are performed as part of the Manage Stakeholder Engagement Process?

(1)Addressing stakeholder concerns


(2)Resolving Stakeholder Issues


(3) Communicating with stakeholders

What Does RACI acronym stand for?

R=Responsible


A=Accountable


C=Consulted


I=Informed

What should be reviewed at Project Closure?

Project Baselines (among others)

Precision

Values of Repeated measurements are clustered and have little scatter

Accuracy

The measured value is very close to the true value

What is the cost of quality?

The sum of costs incurred on prevention and appraisal. It includes training, rework, review, quality planning, etc




-Cannot include other tasks if they aren't specifically spelled out

What is payback?

The payback is the time it takes to pay back an investment *want it to be short

What is the Perfromance Measurement Baseline?

The Total PV. It is also known as the Budget at Completion (BAC)

What helps project team members group potential causes of risk that may be encountered on a project?

Risk Breakdown Structure - it is a hierarchical representation of risks according to their risk categories

What are the 2 processes of the initiating phase?

(1) Develop Project Charter (Integration Management)




(2) Identify Stakeholders (Stakeholder Management)

The value of work performed (expressed in terms of the approved budget assigned to it)

Earned Value

What is a forecasting method used on projects?

Simulations

Where can acceptance criteria for requirements be found?

Requirements Documentation

What is the range of an estimate called?

Confidence Interval

What are the knowledge specific to an organization regarding how to approach performing wok, methods acceptable for performing work, and who is influential of the work known as?

Cultural Norms

What is a structured analysis of the seller's progress to deliver a product or service within cost, schedule, and quality req's reffered to as?

Procurement Performance Review

What are the 4 outputs of the Perform Quality Assurance process?

(1) Change Requests


(2) PM Plan Updates


(3) Proj Document Updates


(4) Quality Control Measurements

What are some of the outputs of the Plan Procurement Management Process?

(1) Procurement Documents


(2) Source selection criteria


(3) Make-or-buy decisions

What things can resource leveling influence? (3)

(1) Change in critical path


(2) Activity Duration


(3) Ativity Attributes

What procurement processes use procurement negotiation?

Conduct Procurements and Close Procurements

What is another term for Budgeted Cost of Work Performed

Earned Value

A set of interrelated actions and activities performed to achieve a pre-specified product, result or service

Processe

A temporary endeavor undertaken to create a unique product, service, or result

Project

Work Performance Data is an output of what process?

Direct and Manage Project Work

The ability to identify, process, and comprehend the critical elements of of information at a given moment

Situational Awareness

Where are risk register updates performed?

The Control Risks Process

What is the relationship between Early Start and Late Finish?

It is equal to the Activity Duration plus Activity Float

What term describes the essence of Knowledge Management (Stewart)

Connection, not collection

When are scope changes approved or rejected?

Perform Integrated Change Control

4 inputs into the Identify Stakeholders Process

(1) Project Charter


(2) Procurement Documents


(3) EEFs


(4) OPAs

What process is focused on tracking, reviewing, and regulating the progress to meet performance objectives defined in the PM plan?

Direct and Manage Project Work

What is a common clause in contracts that frees both parties from liability or obligation when an extraordinary event or circumstance prevents the parties from fulfilling their obligations

Force Majuere Clause

Requirements documentation for non-functional requirements and functional requirements (technology, support/training, quality, and reporting documents) are part of what types of requirements?

Solution Requirements

What document gives the information about how often Risk Management processes should be performed?

Risk Management Plan

Taking an existing process and making it fit current project needs

Process tailoring

What are outputs of the cost estimate process?

Activity Cost Estimates




Work Package Cost Estimates




Basis of Estimates

When is a Cost Baseline Created?

Determine Budget

Is groupthink a benefit?

No

What are the tools and techniques of Develop Project Charter? (2)

Expert judgement and Facilitation Techniques

What are some techniques to employ if a project is behind schedule?

Schedule compression




Adjusting leads and lags




What-if Scenario analysis to ID if alternate sequences can be used to compress schedule

What is the only communication model?

Sender-Receiver Model

What are communication methods? (3)



(hint: there is only one communication model)

Push




Pull




Interactive

Who declares formal closure of a procurement contract?

The Buyer (must notify seller)

What is contained in the Lessons Learned Database? (4)

Project records and documents




Project closure info and documenatation




Info on results of previous decisions/project performance




Info on Risk Management Activities





What is the first step in processing any change request?

Fully analyze and understand its impact to the project. This allows for the change request to be properly filled out and presented to the CCB

What process uses the change log?

Manage Stakeholder Engagement

Which project baseline are project deliverables documented?

Scope Baseline

Represents the uncertainty in values such as schedule activities and costs of components

Continuous Distributions

Used to represent uncertain events such as the outcome of a test or a possible scenario

Discrete Distribution

Used when no obvious value that is more likely than any other between specified high and low bounds

Uniform distribution

What process uses an issue log?

Control Communications (it is an output of Manage Communications)

Duration buffers are non-work schedule activities

true

Where are strategies for complying with gov't regulations, union contracts, and other HR policies contained?

Staffing Management Plan

What is the biggest advantage of centralized contracting?

Increase company expertise in dealing with contracts

What term is defined as:




A quality WBS is a WBS constructed in such a way that it satisfies all of the requirements for its use in a project -

WBS Quality Principle 1

What process is performed to protect against gold plating?

Control Scope

What parts of the PM plan are part of the Control Costs Process

Cost Baseline and Cost Management Plan (all other subsidiaries are just general project documents)

Kanban

A pull system used in Agile PM. Born in Lean Manufacturing and means signal.

What should be done first if unethical behavior is detected?

Report the issue to management

What is the ideal action for low priority risks?

Keep them on a watch list

If NPV is given, and a project is to be selected based on only NPV, what should you do?

Select the highest NPV

Who is associated with the Plan-Do-Check-Act Cycle?

Deming (developed by Shewhart)

What should someone do with allegations before escalating?

Carry out detailed investigations

The administration of procurement relationships defined by terms agreed to by two or more parties in a legally binding document is referred to as....

Contract Management

What method is used to compare the amount of buffer remaining vs amount of buffer needed to protect a project delivery date?

Critical Chain Method

Difference between scope creep and gold plating?

Gold plating is typically scope that is added by the project team who perceives it to be a positive addition

Who develops the project charter

The project sponsor (no matter if they are internal or external. If they are the sponsor they do it)

If terms of the contract are met, what must the subcontractor be considered?

Completed

What activity ensures that the composition of a project's configuration item is correct and corresponding changes are registered, assessed, approved, tracked, and correctly implemented?

Configuration Verification and Audit

What are the 4 group decision making techniques?

Unanimity




Majority




Plurality




Dictatorship





What are considered Level of Effort activities in the WBS?

Support-type activities

What are the 5 tools and techniques of Acquire Project Team

Acquisition


Pre-Assignment


Negotiation


Multi-Criteria Decision Analysis


Virtual Teams

What process is actual performance against the PM plan analyzed?

Monitor and Control Project Work

What helps with developing the project charter?

Business Case




Contracts




OPAs

Where are project approval requirements listed?

The Project Charter

What does NPV = 0 represent?

Break-Even or Zero

What does not require an approved change request when it is changed?

The Project Charter

What is the main reason meetings do not meet their intended goal?

Necessary participants did not attend

Procurement audits are conducted in Close Procurements. What similar process is done in Control Procurements?

Procurement Performance Reviews - focused on compliance with contract requirements

Example: If concrete must be cured for 3 days before flooring can be added.

Lag time for flooring

What are some methods used to calculate depreciation? (3)

Straight Line




Double Declining Balance




Sum-of-Years Digits

What is the first thing to be initiated to bring identified quality defects back in line with the specifications?

Change Request

A procedure in operations management for analysis of all potential points of failure and the impact they may have

Failure mode and effects analysis

Where are the status of change requests kept?

Change Log

Where are communication issues from stakeholders kept?

Issue Log

What are the 2 outputs of Close Project/Phase

(1) Final Product, service, or result


(2) OPA updates

What skill is often paired with Situational Awareness, where you have to be persuasive in expressing your point and position in order for your project team and stakeholders to react quickly to changing project priorities

Influencing

Which process uses variance and trend analysis techniques?

Control Risks

What process creates the issue log?

Manage Stakeholder Engagement

What gives you a better understanding of a business' day to day operations?

Operational Awareness