Pharmacy Technician Level 1&2 Exam Meijer

Front 1

Pharmacy Engagement

Back 1

Acknowledgement of the patient

Greet patient by name

Ask if you can help them

Listen to patient

Respond appropriately

Front 2

Offer to help

Back 2

Offer flu shot

ask appropriate questions to find out needs

offer diabetes specialist

offer free prenatals

offer free antibiotics

offer free metformin

offer free atorvastatin

Front 3

Prescription Services

Back 3

Ask when they want to pick up script

Ask if they want to speak w/pharmacist

Ask if they want to be contacted when script is ready

Ask if they want to be placed on Autofill

Ask if they are interested in the mobile app

Front 4

Pharmacy Pick Up

Back 4

Smile and make eye contact

Greet patient

Give patient full attention

Match vial with receipt and ask open ended Q's

Thank the patient

Front 5

Who can answer drug and medical questions?

Back 5

Only licensed pharmacists and interns

Front 6

Tech Duties: Customer Service

Back 6

Communication w/Patient

Phone Skills

Assist Patient

Obtain retail pricing for meds

Obtain retail pricing from competitors

Front 7

Tech Duties: Processing and Filling Scripts

Back 7

Complete knowledge of EPS

Pull correct stock bottle from shelf

Labeling vials

Receiving new scripts from patients

Counting meds

Data Entry

Pharmacy Portal

Front 8

Tech Duties: Third Party

Back 8

Knowledge of 3rd party help

Prescription split billing

Front 9

Tech Duties: Inventory

Back 9

MP6 - Updating BOH

Orders - Look up meijer codes, input and send orders, check in and put away order, replenishment, VCB/transfers/salvage

Front 10

Tech Duties: Health Screening Clinics

Back 10

Knowledge of tests available

Fasting requirements and costs of tests

Scheduling patients

Reminder Calls

Front 11

Tech Duties: Misc

Back 11

knowledge of brand/generic and importance of generics

Knowledge of terminology

Knowledge of dosage forms

Front 12

Duties Techs Cannot perform:

Back 12

Patient counseling

Making the final check on a filled script

Drug utilization review

Recommending an OTC product

Front 13

Pharmacy Tech Requirements Include:

Back 13

Excellent communication skills, positive attitude, typing, penmanship, organization skills, prioritizing skills, teamwork, attendance, basic math skills, staying current and competitive in work related material, excellent customer service, maintaining professional appearance, maintaining confidentiality, competent in all services provided by Meijer pharmacy

Front 14

Full Lipid Profile (FLP)

Back 14

Cholesterol test that requries 12hr fast - measures total cholesterol, LDL choleterol (bad), HDL cholesterol (good), and triglycerides - recommended over age 20 every 5 yrs

Front 15

Liver Function (LFT)

Back 15

measures levels of ALT and AST - for patients on cholesterol meds

Front 16

Simple Cholesterol (TC)

Back 16

non-fasting cholesterol test - measures only total cholesterol

Front 17

Hemoglobin A1C (A1C)

Back 17

measures average of patient's blood sugar over past 2-3 months - recommended for diabetic patients 2-4 times per year

Front 18

Fasting Blood Glucose (BG)

Back 18

measures blood sugar at that moment

Front 19

HIPAA

Back 19

Health Insurance Portability and Accountability Act

Front 20

Amoxil

Back 20

Amoxicillin - antibiotic - free

Front 21

Keflex

Back 21

Cephalexin - antibiotic - free

Front 22

Vicodin

Back 22

Hydrocodone/APAP - CII - pain - acetaminophen and hydrocodone

Front 23

Bactrim

Back 23

SMZ/TMP - antibiotic

Front 24

Stuartnatal Plus

Back 24

Prenatal Plus

Front 25

Zithromax

Back 25

Azithromycin - antibiotic

Front 26

Cipro

Back 26

Ciprofloxacin - antibiotic - free

Front 27

Proair HFA

Back 27

Albuterol - Inhaler

Front 28

Flonase

Back 28

Fluticasone

Front 29

Motrin

Back 29

Ibuprofen - anti inflammatory - reduce fever and relieve pain

Front 30

Zocor

Back 30

Simvastatin - statin - treats high cholesterol

Front 31

Glucophage

Back 31

Metformin - treats type 2 diabetes - free

Front 32

Plavix

Back 32

Clopidogrel - blood thinner

Front 33

Prilosec

Back 33

Omeprazole - heartburn relief - decreases amount of acid in stomach

Front 34

Flexeril

Back 34

Cyclobenzaprine - muscle relaxant

Front 35

Zestril

Back 35

Lisinopril - treats high blood pressure

Front 36

Singulair

Back 36

Montelukast - treats allergies

Front 37

Norvasc

Back 37

Amlodipine - treats high blood pressure

Front 38

Ambien

Back 38

Zolpidem - sedative - treats insomnia

Front 39

Fosamax

Back 39

Alendronate - helps bone health

Front 40

Xanax

Back 40

Alprazolam - sedative - treats anxiety and panic

Front 41

Allegra

Back 41

Fexofenadine - antihistamine - allergy relief

Front 42

Tenormin

Back 42

Atenolol - beta blocker - treats high blood pressure

Front 43

Lasix

Back 43

Furosemide - diuretic - water pill - prevents body from absorbing too much salt

Front 44

Q

Back 44

Every

Front 45

QD

Back 45

Every Day

Front 46

BID

Back 46

Two times daily

Front 47

TID

Back 47

Three times daily

Front 48

QID

Back 48

Four times daily

Front 49

QOD

Back 49

Every other day

Front 50

AC

Back 50

Before meals

Front 51

PC

Back 51

After meals

Front 52

H

Back 52

Hour

Front 53

HS

Back 53

Bedtime

Front 54

PO

Back 54

By mouth

Front 55

PRN

Back 55

As needed

Front 56

1 ounce:

Back 56

30 grams

Front 57

1 Pound :

Back 57

16 ounces : 480 grams

Front 58

1 kilogram :

Back 58

2.2 pounds

Front 59

1 pint :

Back 59

16 ounces

Front 60

1 quart :

Back 60

2 pints : 32 ounces

Front 61

1 gallon :

Back 61

4 quarts : 8 pints

Front 62

Capsules

Back 62

enclosed in soft gelatin or hard shell - easier to swallow

Front 63

Tablets

Back 63

Chewable, Sublingual (under tongue), Buccal (between cheek and gum), Effervescent (bubbling - in water), Enteric-coated (dissolve in intestine instead of stomach), troches and lozenges (held in mouth while dissolve)