Ch. 13 Patient Scheduling

Front 1

Encryption Technology

Back 1

Converts information into code

Front 2

Matrix

Back 2

To establish an appointment matrix, a provider's unavailable time slots are marked with an X.

Front 3

Screening

Back 3

Evaluating patient symptoms to determine emergent needs.

Front 4

Stream Scheduling

Back 4

System when patients are seen on a continuous basis throughout the day.

Front 5

Wave Scheduling

Back 5

System where patients are scheduled for the first half hour of every hour and then are seen throughout the hour.

Front 6

Doublebooking

Back 6

Two or more patients are given a particular appointment time.

Front 7

Open Hours

Back 7

Patients are seen in first come, first serve bases.

Front 8

Clustering

Back 8

Patients with similar problems or symptoms are booked in the same block of time.

Front 9

Referral

Back 9

Term used by managed care facilities for authorization for someone other than the patient's primary care provider to treat the patient.