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26 Cards in this Set
- Front
- Back
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bluescreen and spontaneous shutdown |
Startup and shutdown BSOD -bad hardware, bad drivers, bad application aplie pinwheel/beach ball -hang or constant retries by an application/ resource contention USe last known good , system restore, or rollback driver -safe mode Reseat or remove the hardware -if possible Run hardware diagnostics -provide by manufacture -bios may have hardware diagnostics |
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Boot erros |
Can't find operating system -os mssing Boot loader replaced or changed -multiple os systems installed Check boot drives -remove any media Startup repair Modify the vista/7/a/8.1 boot confguration BCD -formerly boot.ini -recovery console bootrec /rebuildbcd |
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Improper shutdown |
Windows error recovdry windows -windows di dnot shut down successfully Should recover nrmally -may just have problems again Launch startup repair -can fix most issues -fa or run from windows error recovery window |
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Missing gui |
No login dialogk, no desktop -driver corruption, os file corruption Start in VGA mode -fa for startup options RUN SFC -system file checker -run from recovery console Update driver in safe mode -download from known good source Repair/refresh r recovery from backup |
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Startup repair |
Missing NTLDR -the main boot loader in windows i smissing -check your boot device -run startup repair or replace manually and reboot Missing operating system -bcd may be incorrect -run startup repair o manually configure bcd store Boots to safe mode -windows is not starting normally -run startup repair |
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Missing GRUB/LILO |
GNU Grand unified Boot loader(GRUB) Linux Loader(LILO) -a nolder and less common boot loader Missing boot loaders -can be overwritten by other operating sytems Boot repair live cd -or cammand line recovery |
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Starting the system |
device not starting -check device manager and event viewer -often a bad driver -remove or replace driver One or more services failed to start -bad incorrect driver, bad harwdware -try starting manually -check account permissions -confirm sercie dependencies -windows sercie;check system files -applicatin service;reinstall application |
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Managing DLL's |
Dynamic link library -a shared library -can be used for multiple applications DLL verions are very specific -applications are written to a particular library version Earlier windows would mismanage dll's -overwriting dll's was common Windows file protection, windows resource protection -preserves dll versions |
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Files and compatability erros |
File types are associated with applictions -associations can be changed -files fail to open Configure fle asociatoins -window vista/7/8/8.1 in control panel/default programs Compatability tab -run app as an older windwos app -file or shortcut properties |
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Slow Performance |
Task Manager -check gfor high CPU utilization and I/O Windows update -latest patches and drivers Disk Space -check for avaialble space and defrag Laptops may be using power saving mode -throttles the cpu Antivirus and anti malware -scan for bad guys |
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Kernel Panic |
Unix and linux systems, mac os x -non recoverale fatal error -all system activity halts Error message provides some insight -directroin for troubleshooting -hardware failure -operatin system bug |
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Multiple monitor misalignment |
Monitors aren't aligned Mouse wont easily move between screens Drag montors nto alignment Move nto any orientation or location click on monitor display and drag into right alignment |
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BIOS/UEFI |
Built n diagnostics -check for temp and current status. Run some basic harware test -UEFI BIOS canalso access usb drive and networks |
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SFC |
System file checker - integrity scan SFC / scan now |
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Logs |
Windows -event viewer -boot logs *system config *c:\windows\ntbtlog.txt Linux -individual application logs -/var/log MacOS -utilities/console app |
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Windows Command prompt |
Starting the command prompt Very powerful, very dangerous -last resort Completely in ncontrol -use copy rename or replace os files -enable disable srevices or device startup -create and format partition -repair MBR and other HD issues |
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System repair disk |
-boots the computer -provides system recovery optoins in win vista/7/8/8.,1 Your comp may not have installation media - acommon issue Backup and restore -creates a ssytem repair disk Does not format or modify -you are in control |
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PRE-installatoin environment |
A minimal windows operating environment -windows pe Troubleshooting and recovery -used during win vista,7,8,8.1 setup Build your own PE -win vista/7 - automated instaltion kit WAIK -windows 8 asessment and deployment kt Customize your own tools -some great 3rd party pes are out htere |
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MS config |
Microsoft system configuration |
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Defragmentatoin |
Moves file fragments so they are contguous -sharing a common border -improves read and write time Graphical version in drive properties -command line : defrag Weekly schedule -use control panel/admn tools/task scheduler |
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REGEDIt and REGSVR32 |
Windows registry -hiearchical databawse -kernel,drivers,services,security -crtical system data REGEDIT- registry editor -modify registry settings -add/modify/delete keys -import and export REGSVR32 Microsoft registry server -register/unregister DLLs and upate registry |
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Event viewer |
Central event consolidation -what happened app secuirty, setup , system Information,warning,error,critital,succesful audit, failure audit |
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Options at boot tme |
Press f8 before os boot begins -windwos advanced opotns -you have to be fast! Most recovery options start here -safe mode -windows recovery console -last known good configuraiton |
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Safe Mode |
Press F8 on boot -advanced boot options Safe mode -only ncecessary drivers to get started Safe mode with networking -includes drives for network connectivity Safe mode with command prompt -no windows explorer -quick and dirty Enable low resolution - VGA mode -recover from bad video driver installatoins |
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Uninstall/reinstall/repair |
A clean install cn afix many things -its not really a fix though Win8/8.1 includes a built in refresh -clean out windows wihtout losing your files If you relaly want to start fresh you can reset -back ot factory defaults |
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