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32 Cards in this Set
- Front
- Back
values
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what you believe as right, good, desirable
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Terminal Values
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values you want to achieve
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Instrumental Values
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how you achieve terminal values
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Four Generations
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Veterans
Boomers Xers Nexers |
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Veterans
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1950-1960
- loyalty to organization - hardwork, conservative, conforming |
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Boomers
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1965-1985
-loyalty to career -success, achievement, ambition, dislike authority |
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Xers
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1985-2000
-loyalty to relationships -work/life balance, team-oriented, dislike rules |
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Nexters
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2000-present
- loyalty to self and relationships - confident, financial success, self-reliant and team-oriented |
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Hofstede's Framework
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1) Power Distance
2) Individualism vs Collectivism 3) Achievement vs. Nurturing 4) Uncertainty avoidance 5) LT vs ST orientation |
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Power Distance
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degree which people in a country accept power in institutions and organizations are distributed unequally
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Individualism vs. Collectivism
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degree which ppl prefer to act as individuals vs. groups
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Achievement vs. Nurturing
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degree individual thinks importance of achievement and success brings to relationship or others
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Uncertainty avoidance
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degree ppl prefer structure or unstructured situations
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LT vs. ST orientation
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more value future or here and now
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GLOBE
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Global Leadership Organizational Behavior Effectiveness
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attitudes
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statements concerning other things (people, event, objects)
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job satisfaction
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a.k.a. employee attitudes
- feelings toward job - fair outcomes, treatment, procedures |
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determine job satisfaction
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challenging
rewarding satisfying working conditions/colleagues |
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Attitude/Behavior Relationship
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both causally related
- more specific attitude and behavior, the stronger the link between two |
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perception
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process which individuals organize and interpret sensory impression in order to give meaning to environment
- reflections of how we see others and events through filter of our values, assumptions, beliefs, expectations -interpret what we see and call reality |
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attribution theory
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suggests when we observe individual behavior, we try determine if it's caused internally or externally
- three factors: distinctiveness, consensus, consistency |
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fundamental attribution error
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when judging others- we underestimate external factors and overestimate internal factors
we think it's more their fault then outside influences |
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Shortcuts to Judging Others
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1) Selectivity- data in bits and pieces
2) Assumed Similarity- think they're just like us 3) stereotyping- judge based on group 4) Halo Effect- judge based on one thing that happened |
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Learning
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permanent change in behavior because of experience
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Shaping
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learning that takes placed in gradual steps
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modeling
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learning because of observation
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self concept
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purpose of all human activity:
1) protection 2) maintenance 3) enhancement of self concept interaction between ideal self, self image and self esteem |
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ideal self
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represents our view of who we are and can become
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self image
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perception is that hard reality of how we see ourselves today
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self esteem
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resulted from the gap we see btwn self image and ideal self
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three measures to evaluate perception
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1) direction- is it positive or negative?
2) intensity - strength of feeling 3) saliency- importance in light of all other things |
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how are men disturbed?
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by views which they take of them
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