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25 Cards in this Set
- Front
- Back
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Job simplication is characterised by:
a. de-skilling work b. an increase in meaningfulness of work c. an increase in satisfaction d. reducing monotony and boredom |
de-skilling work
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Groups whose members have similar backgrounds, interests, values and attitudes are called __________ groups.
a. homogeneous b. heterogeneous c. informal d. interest |
homogeneous
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Job simplification:
a. increases task specialisation b. increases task variety c. shifts workers among jobs involving different tasks d. builds in motivators |
increases task specialisation
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The degree to which members are attracted to, and motivated to remain a part of, a team is known as:
a. the basic rule of group dynamics b. role negotiation c. role expectations d. cohesiveness |
cohesiveness
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Increasing the variety of tasks performed by a worker is called:
a. job simplification b. job rotation c. scientific management d. job specialisation |
job rotation
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Intrinsic work rewards:
a. result directly from task accomplishment b. result directly from pay c. are controlled externally by supervisors d. are controlled by co-workers |
result directly from task accomplishment
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Which of the following disadvantages is MOST likely to be encountered with flextime?
a. lower job satisfaction b. higher worker performance c. potential problems with scheduling d. reduced turnover |
potential problems with scheduling
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Which one of the following is NOT one of Belbin’s team roles:
a. Shaper b. Plant c. Negotiator d. Team worker |
Negotiator
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The essence of Management by Objectives (MBO) is:
a. joint goal setting between two subordinates b. joint goal setting between a manager and a subordinate c. the application of Herzberg’s motivation theory d. the application of Maslow’s motivation theory |
joint goal setting between a manager and a subordinate
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Simplified job designs:
a. are highly specialised, with repetitive performance of a narrow set of tasks b. periodically shift workers among jobs involving different tasks c. involve building motivating factors into job content d. emphasise vertical loading of job tasks |
are highly specialised, with repetitive performance of a narrow set of tasks
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Which of the following statements is NOT true of the continual improvement approach to team building?
a. group members frequently take responsibility for regularly engaging in the team-building process b. it is typically held with the assistance of a consultant c. members occasionally hold self-managed retreats d. the commitment of team members is to monitor group development and accomplishments continuously |
it is typically held with the assistance of a consultant
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The creation of a whole that is greater than the sum of its parts is known as:
a. status congruence b. synergy c. the Ringelmann effect d. group effectiveness |
synergy
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A work group:
a. transforms resource inputs into resource outputs b. provides members with the opportunity to become more broadly included in workplace affairs c. fosters sub-goal optimisation d. achieves high levels of task performance and human resource maintenance. |
transforms resource inputs into resource outputs
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What is the periodic shifting of workers from one job to another?
a. job enlargement b. job rotation c. job enrichment d. job simplification |
job rotation
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Flextime:
a. increases individual autonomy in the work schedule b. is rapidly replacing more traditional schedules c. has positive effects at first and then negative ones d. is especially popular among makers of motor vehicles |
increases individual autonomy in the work schedule
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Self-managing teams are:
a. small groups of people empowered to manage themselves b. informal teams empowered to manage others c. the same as a task force d. exactly the same as autonomous work teams |
small groups of people empowered to manage themselves
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Two alternative work arrangements are:
a. part-time work, job enrichment b. job sharing, job rotation c. job rotation, compressed work week d. compressed work week, flexitime |
compressed work week, flexitime
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The practice of building motivating factors into job content is known as:
a. job enlargement b. job rotation c. horizontal loading d. vertical loading |
job enlargement
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What is the process of developing, negotiating and formalising the task objectives that an employee is responsible for accomplishing?
a. job enrichment b. job design c. goal setting d. goal availability |
goal setting
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When the compressed work week is first implemented:
a. negative effects seem to occur b. results are hard to interpret one way or the other c. positive effects seem to occur d. there is high worker turnover |
positive effects seem to occur
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Collections of two or more people who interact with one another for a common purpose are which of the following?
a. teams b. quality circles c. groups d. virtual teams |
groups
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An annualized scheme:
a. is a situation in which an employee is classified as temporary b. is a scheme whereby workers weekly hours are calculated on an annual basis c. is a situation in which an employee works only at Christmas |
is a scheme whereby workers weekly hours are calculated on an annual basis
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Goal-setting theory is based on:
a. expectancy theory b. equity theory c. a modified version of Maslow’s theory d. Herzberg’s theory |
expectancy theory
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Each of the following is a type of formal work group EXCEPT a(n):
a. project team b. task force c. command group d. interest group |
interest group
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Job enrichment is inspired by which of the following theories?
a. Maslow’s theory of hierarchy of needs b. McClelland’s achievement motivation theory c. Herzberg’s two-factor theory d. Scientific management |
Herzberg’s two-factor theory
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