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25 Cards in this Set
- Front
- Back
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The presence of demographic differences among members of a given workforce is known specifically as:
a. cultural diversity b. workforce diversity c. the global workplace d. internationalism |
workforce diversity
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In an open system, people and money are examples of:
a. service outputs b. the transformation process c. work activities d. resource inputs |
resource inputs
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In Hofstede’s classification of culture, Singapore is depicted as exhibiting:
a. low power distance b. high individualism c. low uncertainty avoidance d. low masculinity |
low uncertainty avoidance
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Organizational behaviour is:
a commitment to continuous improvement a relatively permanent change in behaviour that occurs as a result of work experiences the study of individuals and groups in organizations the attraction and continuation of a viable workforce |
the study of individuals and groups in organizations
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The nomothetic view of personality:
a. believes that an individual’s personality emerges and develops with experience b. seeks to identify the ways in which individuals’ personality varies from others c. gives stress to an individual’s childhood experience in determining personality d. believes that we behave in ways that create and maintain desired impressions |
seeks to identify the ways in which individuals’ personality varies from others
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Which of the following provides insights which can help any organizational member deal with common workplace problems and opportunities?
a. total quality management b. human resource maintenance c. the contingency approach d. organizational behaviour |
organizational behaviour
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Which of the following is not an advantage of employing a diverse workforce?
a. diverse perspectives bring creativity and innovation b. where there is a shortage of skilled labour, diversity has recruitment benefits c. problems are solved using a wide range of ideas and perspectives d. in diverse workforces individual are stereotyped |
in diverse workforces individual are stereotyped
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Impression management is:
a. the assignment of an individual to a group or category and judging them accordingly b. the assignment of our own personal attributes to another individual c. an attempt to behave in ways that will create and maintain desired impressions d. an overestimation of the influence of personal factors on other’s behaviour |
c. an attempt to behave in ways that will create and maintain desired impressions
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Internals are __________ than externals.
a. more alienated b. more rootless c. better in learning and problem solving tasks d. more dependent |
c. better in learning and problem solving tasks
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Value congruence occurs when:
a. individuals express positive feelings on encountering others with similar values b. individuals express negative feelings on encountering others with similar values c. an individual experiences a state of inconsistency between their values and behaviour d. an individual changes their future behaviour to align with their values |
a. individuals express positive feelings on encountering others with similar values
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A person’s perceptual set is:
a. when one attribute of a person or situation is used to develop an overall impression b. the assignment of one’s own personal attributes to other individuals c. the tendency to find in another situation or person that which you expected to find d. a person’s past experiences, personality and values influencing their perception |
. a person’s past experiences, personality and values influencing their perception
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The creation of a whole that is greater than the sum of its parts is known as:
a. synergy b. performance effectiveness c. performance efficiency d. value-added management |
a. synergy
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Externals are __________ than internals.
a. less dogmatic b. less authoritarian c. less Machiavellian d. less reliant on their judgement |
less reliant on their judgement
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An example of a re-engineered work value is:
a. the boss pays our salaries; keep the boss happy b. to keep your job, stay quiet and don’t make waves c. when things go wrong, pass problems to others d. we are all part of a team; a good manager builds teams |
we are all part of a team; a good manager builds teams
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Globalisation is the process of:
a. understanding international business strategy b. becoming more international in scope, influence or application c. moving across borders to do business d. acquiring global management skills and competencies |
becoming more international in scope, influence or application
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Inspiring commitment is a part of:
a. planning b. organising c. controlling d. leading |
leading
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‘The Prince’ is the basis of a personality dimension called:
a. dogmatism b. Machiavellianism c. authoritarianism d. extroversion |
Machiavellianism
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Which of the following is not a feature of the positivist approach to studying OB?
a. controlled and systematic data collection b. using participant observation as a method of study c. careful testing of proposed explanations d. only accepting explanations that can be scientifically verified |
using participant observation as a method of study
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The use of stereotyping in judging people results in:
a. correct evaluation of differences between individuals b. correctly identifying characteristics of a group c. accurate prediction of job performance d. inaccurate assessment of an individual’s performance potential |
inaccurate assessment of an individual’s performance potential
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Stereotyping is:
a. assigning an individual to a group or a category and judging the person accordingly b. overestimating capabilities of a group c. underestimating capabilities of a group d. treating every individual the same way |
assigning an individual to a group or a category and judging the person accordingly
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The locus of control was developed by:
a. Pygmalion b. Mintzberg c. Rotter d. Freud |
Rotter
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The individual performance equation comprises:
a. individual attributes, organizational support and work effort b. work effort, personal goals and organizational support c. individual attributes, organizational support and personal goals d. personal goals, work effort and individual attributes |
individual attributes, organizational support and work effort
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Allocating resources is a part of:
a. planning b. organising c. controlling d. leading |
organizing
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Among the special characteristics of organizational behaviour are:
a. its stress on younger workers’ behaviour b. its emphasis on rigorous inquiry c. its irrelevance to worker behaviour d. its de-emphasis on an applied focus |
its emphasis on rigorous inquiry
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The idiographic approach to personality:
a. believes that an individual’s personality emerges and develops with experience b. believes that one should do whatever it takes to get our own way c. seeks to identify the ways in which individual’s personality varies from others d. believes that extroversion-introversion is the most important personality dimension |
believes that an individual’s personality emerges and develops with experience
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