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11 Cards in this Set
- Front
- Back
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Hearing |
The vibration of sound waves on the eardrums and the firing of electrochemical impulses in the brain |
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Listening |
Paying close attention to and making sense of what we hear |
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Appreciative listening |
Listening for pleasure or enjoyment |
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Empathetic listening |
Listening to provide emotional support for a speaker |
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Comprehensive listening |
Listening to understand the message of a speaker |
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Critical listening |
Listening to evaluate a message for purposes of accepting or rejecting it |
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Spare brain time |
The difference between the rate at which most people talk (120 to 150 words a minute), and the rate at which the brain can process language (400 to 800 words) |
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Four causes to poor listening |
Not concentrating, listening too hard, jumping to conclusions, focusing on delivery and personal appearance |
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How to become a better listener |
Take listening seriously, be an active listener, resist distractions, don't be diverted by appearance or delivery, suspend judgement, Focus your listening, develop note-taking skills |
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Active listening |
Giving undivided attention to a speaker in a genuine effort to understand the speaker's point of view |
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Keyword outline |
An outline that briefly Note 2 speakers main points and supporting evidence in rough outline form |
