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201 Cards in this Set

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On a windows system, which task manager tab would you use to adjest the priority given to a specific program?




Sevices


performances


processes


applications

processes

Whichf installation method is best for large numbers of computers with the same hardware configureation?




Disk immage


network installation


bootable usb flash drive


installation disk

Disk immage

Which of the following functions are performed by proxy servers? select two




Block unwanted packets from entering your private netowkr


Filter unwanted email


cache web pages


block employees from accessing certain web sites


store client files

cache web pages


block employees from accessing certain web sites

You are used to using a computer running windows XP Professional. You want to upgrade to the latest operating system, but you want to use the classic style for the Start Menu. You want to upgrade to the latest version possible. What should you do?




Upgrade to Windows Vista; choose the windows classic theme


Upgrade to Windows Vista; cusomize the start menu settings


Upgrade to windows 7; choose the windows classic theme


upgrade to windows 7; customize the start menue settings

Upgrade to Windows Vista; cusomize the start menu settings

Which of the following actions taken on a windows workstation will directly iprove system security?




Create a password reset disk


create regular resore pints


install teh latest updates


Disable automatic reboot on error

install teh latest updates

You are the desktop administrator for your company. Heather is a sales representative that travels quite frequently with her laptop. During one of her visits to the main office, she asks you to upgrade her computer to windows 7. You perform teh upgrade to Windows 7 and return the laptop to heather. A month later, while sitting in an airport, Heather boots her laptop to get ready for her latest sales presentation. However, she is unable to use Windows. She calls you and admits that she never activated the operating system as instruccted. She canot connect to an Internet connection in the airport and her laptop does nto have a modem.




YOu need to ensure that heather can boot up her laptop and vie her oral presentation on time. What should you do?




Instruct Heather to reinstall windows 7 to another partion


Instruct Heather to call microsoft and activate the operating system over the phone.


Instruct Heather to boot into safe mode and log on as Administrator using a grace login


Instruct Heather to insert the Windows 7 DVD and reactivate the trial period for another thirty days.

Instruct Heather to call microsoft and activate the operating system over the phone.

You want to set the encyrption attribute for the C:\payrole.xls file. What should you do?




at command prompt, type: encrypt c:\payroll:xls


at command prompt, type: atrib c:\payrole.xls +e


edit hte properties of the file in windows explorer


At command prompt, type atrib +e c:\payrole.xls

edit hte properties of the file in windows explorer

You are the desktop admin for a small company. You recently installed Windows 7 on a PC system. After installation, you notice that the Flip 3D feature is not working. You need to enable this feature. What should you do?




Use the Turn Windows Features On or Off option in Programs and Features in Control Panel to enable Flip 3D.


Enable Flip 3d through UAC.


Install a video card that supports Aero.


Add flip 3d gadget to the desktop.

Install a video card that supports Aero.

You have a workstation running Windows Vista Buisness that you would like to upgrade to Windows 7 Ultimate. YOu want to perform the upgrade with the least amount of effor and cost. What should you do?




Purchase an upgrade version of Windows 7; perfoarm a new or custom installation


purchase a full version of windows 7; perform a new or custom installation.


purchase an upgrade version of windows 7; perform an inplace upgrade


purchase a full version of windows 7; perform an inplace upgrade

purchase an upgrade version of windows 7; perform an inplace upgrade

YOu remove a hard disk from a windows 7 system and put it in anotehr system that is running Windows 98. YOu are unable to read the disk. What is most likely the problem?




The hard drive was physically damaged or shocked during the move.


Windows 98 does not support NTFS


Windows cannor read hard disks that have Windows 7 installed.


Newer hard drives are not backewards compatible with Windows 98

Windows 98 does not support NTFS

On a Windows sytem, which of the following is trye of using groups?

User accounts are made members of a group. Group members have access rights assigned to the group
Users and network resources, such as printers and shared folders, are made members of the group. All group members have access to all other group members.
A group is used by multiple users to share a single logon.

User accounts are made members of a group. Group members have access rights assigned to the group

Which port does telnet use




23


80


25


34

23

Which of the following utilities checks the disk for bad clusters?




fdisk


format


defrag


chkdsk

chkdsk

You have a laptop running windows 7. User Account Control (uac) has been disabled. How would you re-enable UAC on the laptop? (select two. Each choice is a possible answer.)




In control panel, select User accounts, then User accounts


In control panel, select system security, then System. Click Advanced System settings.


In control panel, select system security, then Action Center.


In control panel, select system security, then System. Click System protection.


In control panel, select User accounts, then credential manager.

In control panel, select User accounts, then User accounts


In control panel, select system security, then Action Center.

You need to configure when Windows updates are checked for and downloaded from Microsoft's update servers on a Windows 7 system. Which option in Control Panel should you use to do this?




Network and Internet


Hardware and Sound


Appearance and Personalization


System and Security

System and Security

You want to cinfigure an applicatiion to automatically run every time a worstation is booted. How can you do this?




Right click on the applications'sexecutable file and select Run as...


Right click on the application's executable file; select propertiess, the select Run on Startup.


User the system applet in Control Panel.


Create a shortcut to the application in the startup forlder of the Start Menu.

Create a shortcut to the application in the startup forlder of the Start Menu.

You want to upgrade your Widnows XP Professional computer to windows 7 proffessional (32bit). YOu begin by checking the hardware and discover it has 1 gb of Ram, a pentium 2.2 ghz processor, an 8gb solid state drive, and a video adapter with 256 MB RAM and DirectX 9 support what should you do to ensure you have a successful instalation.




Install a larger solid state drive on hard drive


Upgrade the video adapter


addmroe memory


upgrade the processor

nstall a larger solid state drive on hard drive

You have an extra disk on your system that has three primary partitions and an extended partition with two logical drives. You want to convert the partitions to simple Volumes, preferabley without losing any data. What shoudl you do?




Upgrade the disk to a dynamic disk.


Run the convert command.


Run the fixboot command to convert the partition type to GPT


Delete teh partitions and recreatethem as simple volumes.

Upgrade the disk to a dynamic disk.

A VPN is used primary for what purpose?




Support the distribution of public web documents


allow remote systems to save on long distance charges


alow the use fo network-attached pritners


support secured communications over an untrusted network.

support secured communications over an untrusted network.

Which of the following terms describes a Windows operating system patch that corrects a specific problem and is released on a short term, periodic basis (typically monthly)?




Service pack


Targeted software patch


hotfix


kernel fix kit





hotfix

Which of the following file extension types can be run from the command prompt? (Select three)


.bat


.exe


.dll


.com


.sys

.bat


.exe


.com

You're formatting a newly-installed hard disk with Disk Management and you are at the point where you need to select the type of file system to be used. Which of the following scenarios would require selecting the FAT32 file system?




You plan on implementing multiple users and groups


You need to create software raid 0 array with disk management.


YOu plan on implementing dynamic volumes.


You need the disk to be backwards-compatible with older versions of windows.


You plan on implementing permissions.

You need the disk to be backwards-compatible with older versions of windows.

You have a small network. All computers are running Windows 7. You ahve created a homegroup for your network. YOu ahve a laptop that you use at work taht runs windows 7 professional. You connect the laptop to the network. You are unable to see shared files on other computers. What should you do?




Reconfigure NTFS permissions on all shared resources.


Create a homegroup on the laptop; add other computers to that home group.


Se the profiel for the network connection to home.


Join the laptop to the homegroup.

Join the laptop to the homegroup.

Which component of windows 7 prompts the user for credentials or permission to minimize the dangers of unitended software installations?




User Account Control (UAC)


Defender


Firewall with Advanced Security


Firewall

User Account Control (UAC)

You have a computer runnign Windwos 7 Home Premium and need to access the contents of a flash drive. The flash drive has been formated with the exfat file system. You want to read the flash drive on your computer as quickly as possible with the least amount of effort. What should you do?




Upgrade the computer to windows 7 Ultimate


Install the exfat reader application on your computer


Install the latest Windows 7 service pack


Do nothing. Windows 7 can natively access exfat file systems.


Run convert.exe on the flash drive to convert it to Fat32 instead of exfat.

Do nothing. Windows 7 can natively access exfat file systems.

On a windows system, which Task Manager tab would you use to adjust the priority given to a specific program?




Process


Priority


Applications


Performance

Process

You have a computer that runs Windows XP Proffessional. YOu would oke to upgrade the computer to Windows 7. Before doing the upgrade, you want to verify that the computer meets the hardware and software requirements for Windows 7. Which tool should you use?




Upgrade Advisor for Windows 7


Upgrade Advisor for Windows XP


Hardware Compatiibility List (HCL)


Windows Eassy Transfer


User State Migration Tool (USMT)



Upgrade Advisor for Windows 7

YOu have a Windows XP system with a single hard disk configured as a basic disk with a single partition formatted with FAT32. The disk is running out of free space and you need to add additional space to it. You install a new hard drive and start disk management. Which of the following are required tasks to add space to the existing volume? select two




Run the convert command


upgrade both disks to dynamic


extend the c:\ volume


Initialize the new disk using GPT


Create an empty folder on teh C:\ drive.

Run the convert command


Create an empty folder on teh C:\ drive.

You need to install a 32bit application on a 32bit version of Windows Vista. Where is the default directory where the application will be installed?




%systemdrive%\Program Files (x86)


%systemdrive%\Applications (32bit)


%systemdrive%\Applications


%systemdrive%\Program Files

%systemdrive%\Program Files

What is the effect on your system when you run disk defragmenter?




Evenly spaces data over the surface of the hard drive.


Doubles system Ram using Virual Memory.


Increases free space on teh hard drive by compresing old files.


speeds up disk I/O performance.

speeds up disk I/O performance.

You have a hard disk that has a single primary partition and has been assigned D: as a drive letter. Which tool would you use to configure the drive to use the FAT 32 file system?




fdisk


format


msconfig


chkdsk


convert

format

The paging file on hard drive is sometimes called _____.




virtual memory


extened memory


upper memory


random access memory

virtual memory

A user calls to report a problem. She is trying to install an application on a Windows 7 system, but cannot. In teh past, she installed applications on her Windows XP system without any issues. She has always bee na member of the Power Users group. What do you suspect is causing the installation issue?




Her group membersjhip denies program installation on this operating system.


the program is incompatible with this operating system.


her group membership must include the users group.


The operating system always denies changes to the registry settings

Her group membersjhip denies program installation on this operating system.

Which tool can you use to view, but nto modify, hardware and configuration information for yoru computer?




MSConfig.exe


The system applet in contorl pannel


MSinfo32


Event viewer



MSinfo32

YOu have a file which you would like others to see, but nto modify. Which file atribute should you use?




R


S


H


A

R

Which windows tools would you use to browse the files system on a ddrive? (select two)




Notification area


Windows explorer


computer


taskbar


network

Windows explorer


computer

Which parameters of virtual memory can you control on a windows workstation? (select two)




Maximimum size of the paging file


maximum time between memory swap operations


location of the paging file


minimum size of the paging file


Minimum time between memory swap operations

Maximimum size of the paging file


location of the paging file

Which option in control Panel is used to review your windows 7 computer's status and resolve issues?




System


Windows Firewall


Action Center


Administrative Tools

Action Center

You are in charge of desktop support for a small company. The company has two locations in teh same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in teh application that is causing the problem, but you jsut can't understand what he might be doing. What shoudl you do?




Drive to the otehr location as soon as possible, then watch as the user performs the task


Establish a remote assistance connection and watch what the user is doing.


Establish a remote desktop connection and perform the task on the user's system.


Scheduel the user to get mroe training on using the application.

Establish a remote assistance connection and watch what the user is doing.

How do you set file attributes? (select two)




rightclick the file, then select properties.


usethe assign command


rightclick the file, then select attributes


use the attrib command


use the set command

rightclick the file, then select properties.


use the attrib command

YOu are preparing for an installation of 64bit windows 7 on a computer that is currently running a 64 bit version of Windows Vista. You perform a hardware inentory on the computer and note the following:




Processor 2.0 ghz


free hard drive space 200gb


ram 1bg


dvd drive 18x


100mbps NIC




you need to prepare this computer to ensure that it meets the minimum hardare requirements of windows 7. What should you do?




Upgrade to a 2.5 ghz or faster processor


upgrade to at least 2gb or ram


upgrade to a blueray optical drive.


Add onother hard drive with a minimum of 500 gb of free space

upgrade to at least 2gb or ram

You want to combine storage space form two different hard disks into a single ogical storage unit on your indows computer. What should you do?




Use dynamic disks and a spanned volume


Use basic disks and extended partition


Use dynamic disks and a simple volume


use basic disks and a primary partition

Use dynamic disks and a spanned volume

You ahve a windows 7 computer connected to a small network that is nto part of a domain. You want to see the computers printers on teh network. Which featuer would you use?




Homegroup


My network places


device manager


devices and printers

Homegroup

What is the purpose of dxdiag tool?




View information related to direct x operation.


Gather information about your computer and to diagnose issues with your computer.


Configure your system to enable optimal troubleshooting and diagnosis of technical issues.


View logs about programs, system events, and security.



View information related to direct x operation.`

Which tool lets you automacitally start an application or run a script based on triggers?




device manager


taks scheduler


task manager


event manager

taks scheduler

Where are fonts stored on Windows 7 Systems?




%systemdrive%\Documents and settings\Fonts\


%systemroot%\Documents and settings\Fonts\


%systemdrive%\Fonts\


%systemroot%\Fonts\

%systemroot%\Fonts\

Bob is a member of the Accounting group. The Accounting group has been granted the read and write NTFS permissions to the weedklyreport.xls file. Bob is attempting to access the report through a share with the full control permission assigned to the everyone group. Which of the following statements correctly describes Bob's ability to access the weeklyreport.xls file?




Bob has full Access to the file, and can open, read, write changes, delete, and change permissions on the file.


Bob can find the file in the search, but cannot open the file


Bob cannot search for or open the file.


Bob can open and read the file, but cannot write changes to the file.


Bob can open, read, and write changes to the fiel.

Bob can open, read, and write changes to the fiel.

YOu have a computer that runs windwos XP proffessional. You want to upgrade your computer to windwos 7 professional. You want to maintain as much of the application, user, profile, and user data as possible. You want to perform the upgrade with the least amount of effor possible. What should you do?




Perform an inplace upgrade installation of Windows 7 to the existing hard drive


Run scanstate in windows xp. Perform a clearn (custom) installation of windows 7 to the existing hard drive. Boot into winows 7 and re-install all applications. Run loadstate.


Run stanstate in Windows XP. Perform a clean (custom) installation of Windows 7 to the existing hard drive. Boot into Windows 7 and run loadstate.


Perform an in-place upgrade installation of Windows 7 to the existing hard drive. Boot into sindows 7 and run, scanstate, then run loadstate.

Run scanstate in windows xp. Perform a clearn (custom) installation of windows 7 to the existing hard drive. Boot into winows 7 and re-install all applications. Run loadstate.

You have a computer runing windos7. You want to configure User account Control so that when a UAC prompt is shown, the desktop is not dimmed, using you to continue sworking without sesponding to the prompt immediately. What should you do?




Edit settings in teh local security polcy.


In control Panel, select system and security, then system. Coick system protection.


In control Panel,select programs, then select prgrams and features.


In control Panel,Go to system and security, then system.

Edit settings in teh local security polcy.

If a folder exists on an NTFS partition, what is the minimun permission needed by a user to set any security permissioons on the folder?




Execute


Write


full control


read



full control

You have been asked to install windows 7 on 10 different computers for a new branch office your company is setting up. The computers have been purchased from different companies and have different hardware. Which method should you use to reduce the installation time and effor you need to spend?




Unattended


USB boot


Imaging


Network

Unattended

YOu are getting ready to upgrade your Windows Vista system to Winwos 7. YOu wnat to make sure that everythign in your current system is compatible with Windows 7. Which of the following is the best methof for accomplishing this?




Download and run the Windows 7 Rediness Analyzer.


Start the Installation of Windows. Resolve any problems during or after the installation.


DOwnload and install the Windows 7 upgrade advisor.


Document the hardware in the system. Check Microsoft's HCL or the device manufactuer's website to make sure that each device is compatible with Windows 7.

DOwnload and install the Windows 7 upgrade advisor.

Which utility lets you customize which files are processed at startup on windows 7 systems?




msinfo32


msconfig


sysedit


regedit


event viewer

msconfig

you want to make sure that you always have the latest patches installed for an ordre entry application created by datacomlink cooporation. What should you do?




COnfigure windows update to download and install updates automatically.


reinstall the drivers on a regular basis


download any patches from the company as you are notified of them.


check the datacomlink web site regularly for patches and updates t othe softwrare

check the datacomlink web site regularly for patches and updates t othe softwrare

Which file attribute identifies the file as having been modified since the last backup?




read only


archive


hidden


encyrpted

archive

A user needs to copy a file from an NTFS partition of a FAT32 partition. The file has NTFS permissions and the following attributes: read only (R) and encryption. When the folder is coppied, which of the following is true?




The R attribute is retained on teh file


the attributes and NTFS permissions are retained on teh file.


The R and the encryption arribute are retained on teh file.


only the NTFS permissions are retained on teh file.


None of the NTFS permissions or attributes are retained on the file

The R attribute is retained on teh file

YOu need to install a 32bit application on a 32 bit version of windows. Where is the default directory where the application will be installed?




%systemroot%\Applications


%systemroot%\Applications 32 bit


%systemroot%\program files x86


%systemroot%\program files

%systemroot%\program files

You would oke to control Internet access based on users, time of day, and web sites visited. How can you do this?




Enable windows firewall on each system. And or remove exceptions to control access.


COnfigure internet zones using the internet options.


COnfigure the local security Policy of each system to add itnernet restrictions.


Install a proxy server. Allow internet access only through the proxy server.


COnfigure a packet filtering firewall. Add rules to allow or deny Internet Access.

Install a proxy server. Allow internet access only through the proxy server.

You need to configure settings for a USB pritner that you ahve just ocnnected to your windwos 7 system. Which option in control panel should you use to do this?




Hardware and sound


netork and internet


appearance and personalization


system and security

Hardware and sound

You manage a Windows 7 system. You want to review information about all of the programs running onyour system and sort each program based on the amount of memory and cpu that the program uses. Which tool would you use?




msconfig


device manager


services


performance monitor

performance monitor

You need to install a 32 bit application on a 64bit version of windows 7. Where is teh default directory where the application will be installed?




%systemdrive%\Program Files (x86)


%systemdrive%\Applications


%systemdrive%\Applications (32bit)


%systemdrive%\Program Files

%systemdrive%\Program Files (x86)

Where is disk management located within windows?




Device manager


administrative tools


control panel


computer management

computer management

Which component of Windows 7 prompts the user for credentials or permission to minimize the dangers of unintended software installations?




User account control (uac)


sidebar


defender


firewall

User account control (uac)

YOu ahve a folder that you would oke members of your development team to access. YOu want to restrict network and local access to only specific users. All other users must not be able to view or modify the files in teh folder. What should you do? (select two)




configure NTFS permissions.


Place the files on an NTFS partition


COnfigure both share and NTFS permissions


Place the files on a FAT32 partition. Configure share permissions.

Place the files on an NTFS partition


COnfigure both share and NTFS permissions

What is the purpose of the services snap-in?


Display statistics that tell you about the operation of your computer


manage end-user applications running on your computer


view logs about programs, system events, and security


Vdiw and manage software proceses running in teh background


View historical data that describe the operating system's stability

Vdiw and manage software proceses running in teh background

Aero is a feature of which window Versions and editions?




All editions widnows 7


Windows XP and Vista Professional, Ultimate, Enterpreise


Windows 7 Home, professional, ultimate, enterpreise


Windows XP and Vista Home Premium and Ultimate

Windows 7 Home, professional, ultimate, enterpreise

To protect your windows 7 system, you've used system restore to automatically protect your system using restore points. Will this adequately protect your data?




No, you need to enable remote assistance


No, you need to create a backup of your user data as well


No, you need to implement a raid 0 array to protect your data.


yes, your workstation data is prtected.

No, you need to create a backup of your user data as well

A customer complains of a slowly-operating windows system. In researching the problem, you notice that the computer's hard disk drive light stays i9luminated for long periods of time as more applications are loaded. To speed up the computer, which of rthe following components should you consider upgrading?




system board


hard disk drive


cpu


memoryh

memory

YOu ahve a computer where a removable disk drive has been formatted with NTFS. YOu want the drive to use FAT32 to be compatible with more operating systems. The drive is currently configured using drive letter D:. What should you do?




Backup the data on the D: drive. Run format \fs: NTFS


Backup the data on the D: drive. Reformat the D: drive using FAT32. Restore the data.


Backup the data on the D: drive. Run Convert.exe


Upgrade the disk to adynamic disk.



Backup the data on the D: drive. Reformat the D: drive using FAT32. Restore the data.

You ahve just finished installing the operating system on a new computer and the IT manager has suggested that you install the Service Packs for it before you go home. There are three Service Packs currently available for the operating sytem. Which service pack should you install on teh machine first?




SP1


The last service pack to have a feature you are interested in.


None- wait until problems arise wiith the workstation before doing anything further.


SP 3



SP1

Don is an accountant in teh Finance department, and for the last several months has been testing an online accounting program. After speaking with hsis manager, Don receieved permission to download a streamlined version of the software which requires a local installation. After downloading, Don tries to install the application, but the iperating system will not allow it. Out of frustrration, he called the help desk. The help desk peronel came to Don's machine and installed the application without issue. Which of the following is most likely reason Don could not install the application?




Insufficient permissions


Incorrect service pack level


failed device driver


insufficient disk space

Insufficient permissions

YOu are in charge of desktop support for a small company. The company has two locatiosn in teh same city, but they are several miles away. You get a call from a user who is having problems with a new device. You try to tell the user to how to update the driver from the device over the phone, but he is having a hard time understanding what you are saying and can't make it through the process. What should you do?




Drive to the other location as soon as possible and update the driver.


Tell the userto wait until you are scheduled to be in tehat location.


Escalate the call to another technician or your supervisor.


Establish a remote desktop connection and update the driver.

Establish a remote desktop connection and update the driver.

Which of the following is a characteristic of extened partitions?




Tehre can be multiple extened partitions per drive.


there are bootable


they can be set to acive.


They are subidived into logical drivees

They are subidived into logical drivees

Which of the following permissions are not available when sharing a folder on a windows 7 workstation? (select two)




read/write


read


modify


write

modify


write

Which term describes the layer fo software that resides between teh virtual operating system and the physical hardware that is runnign on in a virtualization enviroment.




workload management


virtual hard disk


virtual machine


hypervisor

hypervisor

Which tool can you use in control panel to control how times, dates, numbers, and currency are formatted and displayed for your computer?




administrative tools


region and language


personaliztion


Advanced System Settings

region and language

Which operating system does not use C:\Windows as the default location for system files?




Windows 2000


Windows Vista


Windows 7


Windows XP

Windows 2000

Which of the following components can be uptaded using the windows Update service?




Operatging system and all driver files


Operating system, all drivers, and third-party applications.


operating system and third0party applications.


operating system and critical driver files.

operating system and critical driver files.

YOu have an application that you would oke to run every MOnday at 3p.m. on your windows 7 workstation. Which tool would you use to configure the application to run automatically?




startup folder


msconfig


services


task scheduler

task scheduler

You manage a windows 7 system. You need to create a user account that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only the minimum rights necessary on the computer. This user should be a member of which group?




Power users


administrators


users


guests

users

You have been having trouble with your laptop crashing. You would oke your computer to create a memory dump fiele when it crashes. Where should you place the swap file?




On a USB flash device


On a drive other than where the operating system files are stored


split the file between two hard disks


on the system partition

on the system partition

What is the path to the user profiles in Windows XP?




%systemdrive%\Documents and settings\


%systemroot%\Users


%systemroot%\Documents and settings\


%systemdrive%\Users

%systemdrive%\Documents and settings\

You install Windows 7 on your new computer. After installation, you install several devices, loading drivers from their installation discs. When you reboot the computer, an error message displays informing you that an operating system can't be found. What should you do?




Reinstall teh dvd driver


Check the connections on the dvd drive


reformat the hard disk


use the cmos to change the disk boot order

use the cmos to change the disk boot order

You just created a snapshot of a virtual machine while it was running. What information is saved in the snapshot? select two




The current contents of the hypervisor hosts hard disk cache


The current contents of the virtual machine's video memory


The current contents of the virtual machine's cpu registers


The current contents of the hypervisor host's paging file.


The current contents of the virtual machine's ram.

The current contents of the virtual machine's cpu registers


The current contents of the virtual machine's ram.

Users have been experiencing periodic system lockups that generate the same error message. After checking micrsoft's web site, you find that a hotfix is available to address the issue. What should you do next?




Deploy the hotfix on a test computer


Deploy the hotfix for users who have experienced problems.


Wait until the next service pack comes out


Deploy the hotfix immediately on all company computers

Deploy the hotfix on a test computer

What does the /a switch used with the copy command indicate?




that the file is an ASCII text fie


that the file can be decrypted before copying


That the file is a binary file


That the symbolic links should be copied along with the file

that the file is an ASCII text fie

Whihc windows component lets you modify system parameters stored in the registry using a GUI interface?




Control panel


msinfo32.exe


performance monitor


task manager

Control panel

Your'e about to begin an upgrade of windows vista workstation to windows 7. What should you do before begining? select two




remove all peripherals and expansion boards pior to running the upgrade.


Verify that he computer meets the minimum requirements


Install all the applications that will be used on the new system prior to running the upgrade


Backup the existing data on teh hard drive prior to running the upgrade.


Repartiton and reformat the hard drive

Verify that he computer meets the minimum requirements


Backup the existing data on teh hard drive prior to running the upgrade.

What is required to control access to the filesystem using file and folder permissions on a windoes-based computer?




NTFS-formatted partiton


EFS


ext4-formatted partition


FAT320formatted partition

NTFS-formatted partiton

What does the following command do? attrib +s +r -a myfile.dll




Adds the system file atribute, removes the read-only arribute, removes teh Archive attribute to the myfile.ddl


Adds the system file atribute, removes the read-only arribute, removes teh Archive attribute to the myfile.ddl


Adds the system file atribute, removes the write-only arribute, removes teh Archive attribute to the myfile.ddl


Removes the system file atribute, removes the read-only arribute, adds teh Archive attribute to the myfile.ddl

Adds the system file atribute, removes the read-only arribute, removes teh Archive attribute to the myfile.ddl

You manage a windows 7 system. You want to view information about your computer including the cpu utilization percentage and information about disk read operations. Which tools could you use to do this? select two




performance monitor


services


task manager


device manager


msconfig.exe

performance monitor


task manager

Which command would you sue to have a workstation stop using an IP adress that it obtained from a DHCP server?




net stop


ipconfig/renew


ipconfig/release


net logoff


ipconfig/release

you suspect large packets are being dropped on your network because of their large size. Which utility can you use to confirm your suspicion?




ping -l


netstat


tracert


nslookup


ping -t

ping -l

Which of the following items are likely to be displayed in teh notification area of a computer runnign the wondows operating system? select two




icons representing all currently ope ndocuments


shortcuts to launch recently used applications


icons representing all currently open applications


a volume control


shortcuts to open recently used documents


the current time

a volume control


the current time

Why should backup media be stored offsite?




to prevent the same disaster from affecting both the netwokr and the backup media


it is required by governement regulations in the USA.


to reduce the possibility of theft


It improvesd the efficiency of the resoration processes

to prevent the same disaster from affecting both the netwokr and the backup media

What is the recommended size of the paging file under normal circumstances on a windows 7 system with 4 GB of ram installed?




as large as possible


1.5 times the amount of physical ram


no mreo tahn 3 times the amount of physical ram


equal to the amount of physical ram

equal to the amount of physical ram

How can you reformat a drive from FAT32 to NTFS without losing the existing data?




use the format command with the /p switch


reformat the drive using disk management


In disk management, delete the existing partition or volume. Recreate teh partition or the volume with the same settings, choose NTFS instead of FAT32


Use the convert command at a command prompt

Use the convert command at a command prompt

YOu have a Windows 7 computer. You have created a custom Library using D:\Stats as the path to the library. You want the files in the D:\Reports folder to be available in the Library you created. The files should also sitll be accessible using the D:\Reports folder. What should you do?




Move the D:\Reports folder to the D:\stats folder.


Copy the D:\Reports folder to the library.


Create a new library from teh D:\Reports folder


Include the D:\Reports folder in the library

Include the D:\Reports folder in the library

Which partition type identifies the partition as one that holds the boot loader program used to start the operating system?




Extended


system


primary


active

active

Examine the following output:




sever: helicuplar.ect.takro.net


address: 209.53.4.130


Name: westsim.com


address 64.78.193.84




Which command pruceed this output?




ipconfig


netstat


tracert


nslookup

nslookup

Which command lets you delete subdirectories in addition to files in the furrent directory?




rd /f


rd /q


rd /s


rd /a

rd /s

Which of the following is true about primary partitions?




Primary partitions exist on dynamic disks.


You can have a maximum of three primary partitons on a single disk.


The active partiton must be a primary partiton.


Primary partitons are subdivided into logical drives.

The active partiton must be a primary partiton.

Which of the following windows utitlites would you use to ralign the file structure on teh disk to optimize performance?




fdisk


disk management


defrag


chkdsk

defrag

Which windwos verstion uselibraries to logically group fiels?




windows vista


windowsXP, windows Vista, and Windows 7


Windows Vista and Windows 7


Windows 7

Windows 7

YOu have a computer running windows 7. YOu need to format the 64 GB flash drive as a single volume. You want the drive to support quick removal, and minimize memory and processor use when reading and writing to the drive. Which file system should you choose?




FAT16


FAT64


FAT32


NTFS

FAT64

Which option used with the copy command makes sure that all copied files are written correctly after they have been copied?




/v


/n


/y


/a

/v

You manage all of the computers at your company. You have over 100 desktop computers, all runing windows XP. YOu have purchased new computers that have Windows 7 pre-installed. YOu want to move user data and desktop settings from the old computers to the new computers. Which tool should you use?




Windows 7 upgrade advisor


Windows easy transfer


file settings and transfer wizard


user state migration tools

user state migration tools

Which system utility would you use to troubleshoot hardware devices, examine and control the resources used by specific devices, and install updated device drivers?




Device Manager


COntrol Panel


Netowrk


System Restor


Notification Area

Device Manager

While troubleshooting a network connection, you decide to use the ping command. Which switch allows for a continuous ping?




-c


-l


-t


-a

-t

The sales engineers in your organization use virtual machines to model deployments in the lab prior to actually inmpementing them in your customer's physical enviroments. You are concerned that a malicious insider could gain access to the sensitive data on these virtual machines. What should you do? (select two)




Cionfigure the hypervisor to use paravirtualization


configure the hypervisor to use full virtualization.


Disable teh USB ports on teh hypervisor hosts.


create snapshots of each virtual machine on a reular schedule.


use file and folder permissions to restrict access to the virtual hard disk files

Disable teh USB ports on teh hypervisor hosts.


use file and folder permissions to restrict access to the virtual hard disk files

You are the network administrator for a small company. You purchase eight copies of windows 7 at a local retail outlet. You install Winows successfully on eight comptuers in the office. A month later you start receiving calls from those who have used those copies of windows saying that they are no longer able to log on to their computers. What should you do?




Instruct the employees to perform a startup repari fro mteh boot options menu


instruct the employees to activate their windows instalation.


Inscrutct the impolyees to disable the bios anti-virus software.


instruct the employees to boot into safe mode and choose normal.

instruct the employees to activate their windows instalation.

YOu want to upgrade yoru windows vista computer to windwos 7 home premium. YOu want to keep your personal settings intact and complete the upgrade as qucily as possible You purchase an upgrade version fo windows and perform an in-plce upgrade what should you do next?




Make sure that all applications run correctly.


Restore user data files from a backup.


Run the windows easy transfer wizard


reinstall all applications.

Make sure that all applications run correctly.

Which of the following paths opens the computer management tool? select two




click start, then run...type cmd in teh run box and press enter.


ont eh start menu, right-click computer and select manage.


ont he start menu, right click computer and select properties.


in teh Control panel, open adminstrative tools, then double-click the computer management icon.

ont eh start menu, right-click computer and select manage.\


in teh Control panel, open adminstrative tools, then double-click the computer management icon.

YOu want to upgrade your windows XP professional computer to windows 7 professional 32bit. You bigen by checking the hardware and discover it has 1gb of ram, a pentium 2.2 processor, and 8gb solid state drive, and a video adapter with 256 mb ram and directx9 support. What should you do to ensure that you have a sucessful installation?




Upgradeteh video adapter


add more memory


upgrade teh processor


Install a larger solid state drive or hawrd drive

Install a larger solid state drive or hawrd drive

Even if you perform regualr backups, what must be done to ensure that you are protected against data loss?




Store the backup media in an offsite fireproof vault.


Write-protect all ackup media.


Restrict restoration priveleges to system administrators.


regularly test restoration procedures.

regularly test restoration procedures.

You use your computerto type documents in portugese that will be sent to brazil. You purchase a second keyboard designed specifiacally for potuguese. Which tool would you sue to configure your computer for the new keyboard so you can switch between the portuguese and english keyboards?




Region and language control panel


device manager


personalization control panel


keyboard in control panel

Region and language control panel

You have an application that compresses videos used in your online buisness. You want tom ake sure that the appliction continues to run int e backgroun,d even if you open other applications. How can you adjust the amount of attention given to that application?




Use Task Manager to maodify the process piority.


Use the services console to change the cstarup type to automatic.


Use task manager to switch to the running application.


Use task manager to modify the processor affinity.

Use Task Manager to maodify the process piority.

You are troubleshooting network connectivity issues on a Windows workstation. Which command wyould you use to view the mac address of the network adapter?




netstat


ipconfig


nslookup


ipconfig /all


ping

ipconfig /all

Which of the following aretrue of Libraries in Windows 7? select two


A single folder can only be added to one library.


Each Library can contain mulitplle folders from different file system locations.


A single folder can be added to multiple Libraries.


A Library is a single folder in the file system that holds files of a different type.

Each Library can contain mulitplle folders from different file system locations.


A single folder can be added to multiple Libraries.

YOu have a computer running the original version of Windows Vista. You would like to take advantage of several new feautreus available in SP2. How can you do this?




PUrchase a new versionof Windows 7


Download and install SP1, then download and install SP2.


Download and manually install each individual feature needed.


DOwnload and install SP2

Download and install SP1, then download and install SP2.

Which commands can you use to create a new directory? select two




cd


mkdir


rd


new dir


md

mkdir


md

If you wnat to boot from a hard drive, waht must it have?




Passive partion


Extended partiton


dynamic partiton


active partion



active partion

Your computer has a single hard disk with a singel volume used by the C:\drive. You have previously upgraded the disk to a dynamic disk. The disk has run out of disk space. You need to add more space to teh C:\volume. YOu add a new hard disk t othe computer. What should you do to add space to the C:\Drive?




Span the C:\volume to the second disk


Extend the C:\volume to teh second disk


strip the C:\volume to the second disk


Create a mount point using space on the second disk

Create a mount point using space on the second disk

YOu have just purchased a new computer that runs Windows 7. YOu would like to transfer all of teh applications and user data from your old computer running Windows XP to the new computer. How can you add this with the least amount of effort?




Use a null modem cable to connect the two computers. Manually copy application and data directories to the new computer.


MOve the hard disk from teh old computer to the new computer. Reinstall Windows7, using the hard disk from teh old computer.


Run Windows Easy Transfer on teh old computer and the new computer. Reinstall any applications.


Remove the hard disk crom teh old computer and install it in the new computer. Add shortcuts to your old applications.

Run Windows Easy Transfer on teh old computer and the new computer. Reinstall any applications.

Which of the following is an advantage of the exfat file system over NTFS?




Lower memory and processor resource use


Access control lists and permissions


Support for files over 4GB


Support for volumes over 32GB

Lower memory and processor resource use

What is the purpose of the Microsoft Management Console (MMC)? select two




PRocess requests from otehr applications or users


View historical data that discribe the operating system's stability


Provide a common user interface for performing system administration tasks


Display statistics that tell you about the operation of your computer


Provide a shell for running snap-ins

Provide a common user interface for performing system administration tasks


Provide a shell for running snap-ins

Which of teh following extensions identifies a program packaged for use by Windows Installer?




.msi


.exe


.dll


.bat


.pkg

.msi

A user is having problems connecting to other computers using host names. Which of the following commands will help you troubleshoot this problem?




nslookup


netstat


arp


nbtstat

nslookup

YOu have a Window 7 computer shared by three users. Files that are used by all users are stored on teh D:\ drive in various folders. The users that have created hundreds of files on this drive are having a hard time finding the files they need. Which feature can you configure to improve access for users?




Congirue location settings in region and langurage


configure quotas on the D:\ drive


Configure vidual settings to optimize performance


Configure indexing to include the D:\drive

Configure indexing to include the D:\drive

YOu have added two new hard disks to a Windows computer. The disks are configured as basic disks. Which of the following could be configured on these disks? select two




esxtended partitons with logical drives


spanned volumes


primary partitions


simple volumes


striped volumes

esxtended partitons with logical drives


primary partitions

You manage a computer that runs Windows 7. You want to create a new user account and allow the user to create and save files, install applications, and change the system time. What group membership should you assign for the new user?




Guests


Users


Administrators


Remote Desktop Users

Administrators

You want to upgrade your Windows XP Professional computer to Windows 7 Professional. YOu begin by checking the hardware and discover it has 1GB of ram, a pentium 1ghz processor, a 32 gb solid state drive and a video adapter with 128 MB ram and directx9 support. YOu want to install the 64bit version of windows 7. What should you do?




Install a larger solid state drive or hard drive


Add mroe memory


Upgrade the video adapter


Upgrade the processor

Add mroe memory

You connect your computer to a wireless network available at the locatl library. YOu find that you can access all web sites you want on the Internet except for two. What might be causeing the problem?




Port triggering is redirecting traffic to the wrong IP address.


The router has not been configured to perform port forwarding.


A firewall is blocking ports 80 and 443


A proxy server is blocking access to the web sites

A proxy server is blocking access to the web sites

YOu are working as a desktop techniscian for a small company. You recently bought a new desktop computer with 6 GB Ram and a video card with 512MB of memory. YOu want to install Windows 7. You need to use the edition of Windows 7 that will use the full 6GB of available RAm. What should you do?




Install Windows 7 32bit enterprise edition


Install Windows 7 64bit enterprise edition


Install Windows 7 32bit enterpriese edition and enable DEP


Install Windows 7 32bit Ultimate edition

Install Windows 7 64bit enterprise edition

Which of the following creates a secure connection to a remote server?




FTP


telnet


ICMP


SSH


SMTP

SSH

YOu have just installed a new keyboard that includes special programmable buttons. You installed the custom driver that came with the keyboard. Now you want to configure what the special keyboard buttons do. Which windows utility would most likly let you manage these settings?




Computer


Advanced System settings


Device Manager


Control Panel

Control Panel

Which of the following is true is true of the Guest user account on a Winows system?




It can view files but not run applications.


It can view but not modify system files.


It cannot shut down the system.


It is diabled by default.

It is diabled by default.

Which of the following utilities would you sue to correct cross-linked clusters within the files system on a Windows workstation?




fdisk


DiskScan


chkdsk


attrib

chkdsk

Which disk types does Windows support? select two


primary


basic


static


dynamic


extended

basic


dynamic

YOur supervisor recently purchased 100 new licenses to upgrade the Windows Vista systems in your organization's accounting department to Windows 7. She received a singel installation disc with the licenses. She has tasked you with deploying Windows 7 on these systems. Which of the following would be the best installation method to use?




Install one system and image it to the otehr systems.


Burn 50 copies of the installation disc and install 50 systems at a time.


Upgrade each system, one at a time, form the installation disc.


Use a network installation.

Use a network installation.

Which Windows component can be used to display information such as weather forecasts, time, and news headlines on the desktop?




Gadgets


User Account Control (UAC)


Notification Area


Computer Management

Gadgets

Which command would you use to change the current directory to the immediate parent directory?




pdir


cd


cd ..


dir

cd ..

Which of the following file extensions indicates a Windows system file? select two




.com


.dll


.vxd


.rtf

.dll


.vxd

You are working at the command line and want to add the read-only attribute to a file and remove the Hidden attribute. Which command would you use?




attrib /add/ r/ remove /h


attrib +r -h


attrib +ro -h


attrib add r remove h

attrib +r -h

You manage two folders in your computer as follows:




C:\confiential


D:\PublicReports




The C:\Drive is formatted with NTFS, and the D:\ drive is formatted with FAT32. In the C:\Confidentail folder, you edit the properties for teh following two files and assign the Deny Read permission to the Users group:




Reports.doc


Costs.doc




You then take the following acctions:




Move reports .doc from C:\Confidential to D:\PublicReports.


Copy Costs.doc from C:\Confidentaial to D:\Public Reports.




What happens to the permission for both files as they are created in the D:\PublicReports folder?




Permissions are removed from both files


Permissions are kept for Rports.doc but removed from Costs.doc


Permissions arekept on both files


Permissions are removed from Reports.doc but kept for Costs.doc

Permissions are removed from both files

You want to use the Universal Naming Convention (UNC) format to access a shared folder called Pictures on a computer named Home1. Which format would you use?




Home1:Pictures


.Home1:Pictures


\\Home1\Pictures


Home1:\\Pictures

\\Home1\Pictures

Your computer seems to be running slow. In particular, you notice that the hard drive activity light stays lit constantly when running multipble applications and switching between open windows, even though you aren't saving large files. What should you do?




Defragment the hard drive


Add more memory


Add more disk space


Upgrade to a dual core processor

Add more memory

You manage Windows disktops for your organization. YOu recently updated all of your workstations to Window 7. Your orgainization relies on a particular application, which worked correctly in earlier versions of Windows, but now does nto run in Window 7. You have checked the application ventor's web site but there is no update available. What should you try next to run the application? select two




Run the application in compatibility mode.


Purchase a new application that runs on Windows 7.


Run the application in its own memory space.


Create a virtual computer that runs Windows XP. Run the virtual computer each time the application runs.


Make all users who need to run the application members of the local Administrators group.

Run the application in compatibility mode.


Create a virtual computer that runs Windows XP. Run the virtual computer each time the application runs.

What does the /q switch with the rd command do?




Will nto prompt you to confirm deletions.


Reserves a drive deletion.


Removes subdirectories in addition to files in teh current directory.


Runs a query.

Will nto prompt you to confirm deletions.

A user has a problem accessing several shared folders on the network. After determining the issude is not from this computer's IP configuration, you suspect the shared folders are not currently connected. Which of the following commands will confirm your suspicions?




ipconfig


net use


tracert


nslookup

net use

Which of teh following network services or protocols use TCP/IP port 22?




SSH


TFTP


NNTP


IMAP4

SSH

Which of teh following best describes teh use of Libraries in Windows 7?




Special folders that hold files of the same type (such as pictures, music, or video)


Special folders that grup files and folders, possibly stored in both local or network locations, into a single logical folder.


A simple way of sharing files and resources on a small home network


An indexing service that catalogues teh contents of your hard drive for easy search and file categorizeation.

Special folders that grup files and folders, possibly stored in both local or network locations, into a single logical folder.

to protect your Windows 7 system, you've used system Restore to automatically protect your system using resore points. You've also used Backup and Restore in Control Panel to configure a nightly backup of your user's data files.




No, You need enable previous file versions in system restore.


No, you need to implement a RAID 0 array to protect your data.


Yes, your workstation system is protected.


No, you need to create an image of your windows system as well.

No, you need to create an image of your windows system as well.

Susan in accounting has left the company and been replaced by Manuel. You create a user account for Manual on Susan's computer. Manuel calls you and says that he can't open a specific file on the computer. Which of the follwoing will most likly correct the problem?




Delete Susan's user account from teh system.


Make manuel the owner of teh file.


Make Manuel's user account a member of the power users group.


Edit teh local security policy and modify user rights

Make manuel the owner of teh file.

You need to install a 32bit application on a 64bit version of windows. Where is the default directory where the application will be installed?




%systemroot%\applications 32bit


%systemroot%\program files


%systemroot%\applications


%systemroot%\program files x86

%systemroot%\program files x86

You ahve phyisically installed a new hard disk drive in your ocmputer, configured the disk in teh Bios using the cmos setup program, and partitioned the disk. You try to access the hard disk drive in Windows Explorer, but get an error message. Which utility will you most litely use to solve the pooblem?




chkdsk


sfc


fdisk


format

format

How can you see a list of valid switches for the cd command?




Type cd /?


Type cd help


Type cd | more


Type cd list

Type cd /?

Which tool would you use to adjust the operation of virtual memory in Windows Vista or Windows 7?




Administrative Tools in Control Panel


Hardware and Sound in Control Panel


Clock, Language, and Region in control Panel


Advanced System Settings in Control Panel

Advanced System Settings in Control Panel

The D:\ drive in your computer has been formatted with NTFS. The Sales group on your computer has been given Allow Full Control to teh D:\Sales folder. The Mary user account is a member of the Sales Group. How can you prvent Mary from accessing the D:\Sales\2010sales.doc file without affecting her avility to access any other files in that folder and without affecting the avilities of any other users?




Edit the properties for the file; assign the sales group teh deny full control permission.


Edit the properties for the folder; assign the sales group the deny full control permission


remove Mary from teh sales group.


Edit the properties for the file; assign Mary the Deny full control permission.


Edit the properties for the folder; assign mary the Deny full control permission.

Edit the properties for the file; assign Mary the Deny full control permission.

YOur computer currently runs windows XP professional. You notice that a friend is using a different vertsion of Winows. In addition to teh runing programs being shown along teh bottom of the screen, you watch her launch several proghrams using icons from his same location. You wnat to configure your computer so you can also launch programs from icons along the bottom of the screen. What should you do?




Upgrade your computer to Windows 7. Pin programs to the taskbar


Upgrade your computer to Windows 7 pin programs to the start menu


Upgrade your computer to Windows Vista. Pin programs to teh start menu


Upgrade your computer to Windows Vista pin programs to the taskbar

Upgrade your computer to Windows 7. Pin programs to the taskbar

You have a workstation running Windows XP Professional that you would like to upgrade to wndows 7 Enterprise edition. You want to perform the upgrade with the least amount of effor and cost. What should you do?




Purchase a full version of windows 7; perform a new or custom installation


Purchase an upgrade version of windows 7; perform a new or custom installation


Purchase an upgrade version of windows 7; perform an inplace upgrade


Purchase a full version of windows 7; perform an inplace upgrade

Purchase a full version of windows 7; perform a new or custom installation

Which tool can you use to display statistics that tell you about the operation of your computer?




Advanced system settings


event veiwer


computer management


performance monitor

performance monitor

The :\ drive in yoru computer has been formatted with NTFS. The mary user account has been assigned the following permissions:




Allow full control to the D:\reports folder


Deny full control to the D:\Sales folder


Deny full control to the D:\Reports\2010reports.coc file


Allow full control to the D:\Sales\2010sales.doc fiel




What efective permissions does Mary have to both fiels?




Deny full control to D:\Reports\2010 reports.doc; Allow Full Control to D:\Sales\2010sales.doc


Allow full control to both


Deny full control to both


Allow full control to D;\reports\2010reports.doc; deny full control to d:\sales\2010sales.doc

Deny full control to both

You need to copy several hundred fiels from one directory to another. Most of the fiels exist in teh target directory, but you want to overwriete the existing files with teh ones you will copy. You want the fiel copy to proceed automatically without prompting you to overwrite existing files. Which copy comand switch should you use?




/y


/a


/v


/o

/y

Areo is a feature of which Windows verstion?




vista and 7


xp visa and 7


xp and vista


vista

vista and 7

YOu have a computer with a 64bit processor that runs the 32 bit version of windows vista, buisness edition. You would oke to upgrade to teh 64bit version of Windows 7 Professional. You want to perform the upgrade wit hte least amount of effor possible. Which ofthe following are requred? select two




Get 64 verstions of all applications


perform an inplace upgrade


perform a clean installation


Get 64bit drivers for all hardware

perform a clean installationGet 64bit drivers for all hardware

Which windwos version include the following features: flip 3d, gadgets, snap and peek?




xp, vista, 7


vista


vista, 7


7

7

You manage a windows 7 computer. you want to create a user account that can create and edit private files, start and stop the system. install applications, and add new device drivers. What group should this user be a member of ?




Power users


users


guests


Administrators

Administrators

How can you see a list of valic command parameters for the net command?




help net


net /?


net -h


net help

net /?

Which tool lets you perform automatic backups at regulartimes (such as on specific days at specific times)




Event manager


diskmanager


task scheduler


task manager


task scheduler

Which of the following statements are true regarding administrative sharex? select two




default administrative shares are accessed by members of the administrators or Power users group.


If you are a member of the administrators group, the administrative shares are visible when browsing the network.


by default, windows automatically creates administrative share for every volume.


To correct an adiministravite share, you must ue the UNC path

by default, windows automatically creates administrative share for every volume.


To correct an adiministravite share, you must ue the UNC path

YOu ahve implemented a regular backup schedue for your windwos server, backing up all data ever weekend with incremental backups every other night. Your company has decided against storing backup tapes at an offsite location. Where would be the next best place to keep your backup tapes?




On ashelf next to the backup device in teh server room.


Ina fireproof, locked safe.


In a drawer in your office


Locked in a room away from teh server room

Ina fireproof, locked safe.

You ahve a computer with a singel hard disck congirured as a basic disk with a singel partition formatted with FAT32. The computer runs XP Professional. The disk has run out of space. Youneed to add space to the disk. You install a new hard drive and start Disk management. Whihc of the following is a requreid task to add space to teh existing volume.




on one new hard disc, create a new partition wthout a drive letter


Extend the C:\ volume


Upgrade both disks to dynamic


Create an emopty folder on the new hard disk

on one new hard disc, create a new partition wthout a drive letter

Two employees cannot access any sites outside of the local network, but can still access internal files on other internal subnts. Other employees are not experiencing teh same problem. You suspect the issue may have something to do with the proxy server on your network and settings in Internet Explorer. What should you do?




Reconfigure the clients to send all traffic directly tot eh ISP, bypassing the proxy server.


Idintify the filtering settings on teh proxy server for specific internet sites.


Idintify the proxy server name and port number in Internet Options.


Use ipconfig to confirm APIPA has not assigned an IP address.

Idintify the proxy server name and port number in Internet Options.

Under what conditions should you choose exfat over fat32 or ntfs. select two




when the device needs to be readable by other operating systems, such as macos or linux.


when creating a volume les than 10mb in size


when creating a volume over 32 gb in size


when formatting removabe hard drives


when formatting removable flash drives.

when creating a volume over 32 gb in size


when formatting removable flash drives.

Which of the following file extensions indicate a program file type? select two)




.vxd


.com


.mp3


.exe


.jpg

.com


.exe

You want to confitgure User account control so that you see the permission prompt only when prgrams run, not when you want to make changes. When the prompt is shown, you do not want the rest of teh desktop to be disabled. What should you do?




Configure UAC to always notify


COnfigrue UAC to never notify


Diable secure desktop


disable UAC

Diable secure desktop

Which tool lets you view and directly edit the registry?




msconfig


msinfo32


regedit


system configuration utility

regedit

Your computer has a single core processor that supports hyper-threading. In windows, how can you verify whether hyper-threading has been enabled?




Task Manager will show more tahn a single process at a time using CPU resources.


Task Manager will report CPU utilization up to 200%


Task Manager will show CUP utilization graphs for two processors


Task Manager will show each application with two processess.

Task Manager will show CUP utilization graphs for two processors

Which fothe following operating systems uses C:\users\username as the default directory for user files? select two




7


vista


ME


XP


2000

7


vista

You want to install 7 on a mirrored disk aray. You runthe motherbaord disk configuration utility and create teh raid1 array, then configure the bios to boot from teh installation disc. The windws 7 dinstallation runs but does nto detect teh raid array. What should you do?




during the install, browse to and select the apprpriate driver for your raid controler when prompted where you want to install windwos


In the bios, edit the boot order to boot from teh hard drive instead of the CD/DVD drive.


In teh bios, edit the sate mode for the disk to be IDE.


In the bios, edit hte sate mode for the disk to be Raid.

during the install, browse to and select the apprpriate driver for your raid controler when prompted where you want to install windwos

In whihc of the following situations would driver rollback be the best tool to use?




You need to restore several driver files that were accidentally deleted.


YOu accidentally deleted several importan emials from outlook and need to resotrethem.


You recently installed a new video driver and now the system behaves erratically.


You recently installed a new application and now the system behaves erratically.

You recently installed a new video driver and now the system behaves erratically.

YOu recently purchased a new computer running windows 7 for your company's graphic designer. The graphic designer needs his design fonts removed from his old windows 2000 computer and placed on hsi new computer. Assuming hte default directories were used during installation for both systems, which action is correct?




copy teh fonts from C:\Windows\fonts to C:\Windows\Fonts


Copy the fonts from C:\Winnt\fonts to C:\Windows\fonts


Copy the fonts from C:\winnt\fonts to c:\winnt\fonts


Copy the fonts from C:\winnt to C:\windows.

Copy the fonts from C:\Winnt\fonts to C:\Windows\fonts

YOu manage the desktop computers at your company. You are in charge of 100 computers, all of which run XP. You want to upgrade all computers to 7. Prior to the upgrade, you need to verify the compatibility of each computer with 7. YOu want to gether the necessary information as quickly as possible. What should you do?




Run the windows 7 upgrade advisor


Run the Windows XP upgrade advisor.


Use the USer State Migration Tool (USMT)


User the microsoft assessment and plannign toolcit (MAP)

User the microsoft assessment and plannign toolcit (MAP)

YOU have a computer currently runing Windows Vista. Which of the following reasons would justify doing a clean installation of windwos 7 instead of performing an upgrade?




YOu want your existing local user accounts to be used under 7.


YOu want your installed applications to be used on 7.


You want your existing preferences to be used in 7.


you want to dual boot.



you want to dual boot.

Which fo the following windows versions uses User Account Control to protect the computer from unauthorized changes?




vista only


xp and vista


vista and 7


7 only


xp, vista, and 7

vista and 7

Which of teh following remote access mechanisms in Windows lets you watch what a user is doing and, if necessary, take control of the user's desktop to perform configuration tasks?




remote desktop


remote assistance


relnet


ssh

remote assistance

You ahve two computers: computer a is running windows xp professioanal and computerb is running windows 7 professional. YOu need to transfer user profiles and data files from Computer A to ComputerB. What should you do?




Run File settings and transfer wizard


Run USMT


Run Winows Easy Transfer


RUn the Upgrade Advisor

Run USMT


Run Winows Easy Transfer

Mary and Pablo share a workstation doing customer support. Mary works in teh mornign, and pablo works in teh evening. One day mary is helping a customer with a sopport issue. Because her shift is over, she creates a Word document with details about the customer she is helping. She saves it to teh C:\Customer folder on teh computer. When pablo comes back in, he is unable to open the file. What should you do?




Call mary back and have her print the document


Have pablo log in using Mary's user account


Modify the permissions on teh document


Edit the local security policy and modify user rights

Modify the permissions on teh document

YOu need to see temporary files on a machine running windows 7. Which directory hold the user temorary files, and what enviroment variables stores the temporary direcoory path? select two




%tmp%


C:\documents and settings\username\local settings\temp


%temporary%


C:\Users\username\temp


C:\Users\Username\Appdata\Local\Temp

%tmp%


C:\Users\Username\Appdata\Local\Temp

YOu are working on a windows 7 system and want to synchronize the offline files on your computer with the versions on the network. Which tool would you use? select two




synchronize


folder options


C:\Windows\offline files


synch center


mapped drive properties



synch center


mapped drive properties

The Sidebar is a feature of which Windows verions(s)




xp, vista and 7


vista and 7


xp


vista

vista

YOu have a hard disk taht is formatted with the FAT32 system. YOu would like to implement file and folder permissions on teh Design folder that apply when files are accessed oth locally and rmotely. What should you do?




Share the folder, then use share permission to control access.


Use the convert command to convert from FAT32 to NTFS, then configure NTFS permissions


at a command promtps, use teh attrib command to configure permissions.


Use explorer to edit the permisssions on teh folder.

Use the convert command to convert from FAT32 to NTFS, then configure NTFS permissions

YOu are at desktop technician for a small company and recently installed Windows 7 on an older workstation. Once complete, you notice that the Flip 3d feature is not available. You need to enable flip 3d. what shold you do?




reinstall windows


enable flip 3d though UAC


add teh flip 3d gadget to the desktop


install a video card that suports aero

install a video card that suports aero

You are troubleshooting network connectivity issues on a workstation. Which command would you use to request new IP configuration information from a DHCP server?




ipconfig /all


net config


ipconfig /renew


net use

ipconfig /renew

YOu ahve a folder on your windows 7 computer that you wuold loke to share with members of your development team. Users should be able to view and edit any file in the shared folder. You share teh folder and vide everyone ful control permission to the shared folder. User connect to the shared folder and report that they can open the files, but they cannot modify any of teh files. What should you do?




Create new user accounts for each user and assign the necessary folder permissions.


Modify the NTFS permissions on teh folder


Create a group and madke all user accounts members of the group. Grant full control share permissions to the group.


Install samba on yoru workstation, then cinfigure permisssions using Samba.

Modify the NTFS permissions on teh folder

Which command would you sue to copy all files in adirercory, including all subdirecotries (as well as empty ones)?




xcopy /e


xcopy /s


xcopy /v


xcopy /n

xcopy /e

Which tool would you use to create and delete partitions on a hard drive?




device manager


explorer


disk management


services

disk management

Which term refers to a software implementation ofa coputer system that executes programs liek a phyiscal machine as a self0contained and autonomous system?




Workload management


Physical host


hypervisor


virtual machine

virtual machine

YOu work in an office thatuses linux and wondows severs. The network uses the IP protocol You are sitting at a windows workstation and an appliactaion you are using is unable to connect to a Windows server named FileSrv2. Which ommands can you use to test network connectivity between your workstation and the server? select two




dig


arp


traceroute


ping


nslookup

traceroute


ping

YOu are working on a windows xp system and want to syncrhonize the offline files on your ocmputer with te versions on the network. Which tool would you use?




sync Center


c:\windows\offline fiels


Folder Options


Mapped drive options

Folder Options