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30 Cards in this Set

  • Front
  • Back

The purpose of decor items in a reception is what?

Add finishing touch that is pleasing or helpful to patients

The primary advantage of placing illuminated red EXIT signs above doorways is that they what?

Have a backup power system and remain lit in a power outage

When creating a reception area that is accessible to patients with special needs you should what?

Include handrails in halls and bathrooms

Which of the following is NOT a general precaution for chemical safety when you work in a laboratory?

Hold chemical directly under your nose when smelling them

What kind of impression do cool colors create in the reception area?

Harmonious

An advantage of carpeting in a medical office is what?

Helps reduce noise

What type of fabric creates a formal appearance?

Heavy Weight

Items smaller then a golf ball in a medical office reception area are what?

A choking hazard for young children

Which of the following topics is NOT a required part of a medical office safety plan?

Homeland security

What should you consider when choosing the color family for a medical office?

The mood you want to create

Which of the following is typically not included in a new patient registration packet?

Living will and durable power of attorney form

Which of the following is NOT an activity involved with closing the office at the end of the day?

Check the fax machine

What is the first priority in opening the office and beginning the day after you have unlocked the door and turned off the security system?

Retrieve vm or answering service messages

How long before the office opens should the person opening the office arrive?

30 mins

In order to find out which patients are not paying their office claims and statements promptly you could ask the EHR report generator to create what report?

Aging

If an EHRs coding software detects a charge that doesn't match a diagnosis code it may what?

Produce a flag to alert the medical office

Tyler is returning from his lunch break as he passes through the reception area he notices a small bright pink pill lying on the floor near the counter. There are several people in the reception /waiting area including a few small children. What should Tyler do?

Dispose of the medication properly out of the reach of small children

Which function of EHR programs allow the staff to make appointments for patients?

Electronic Scheduler

Which of the following is NOT an acceptable method of reassuring patients and other staff members about EHR confidential and security?

Show patients that anyone can view their medical information

What type of electronic record is owned and maintained by the patients ?

PHR

Which of the following is a disadvantage of implenting an EHR system ?

Staff training requirements

An example of an immunocompromised patient is what?

A patient receiving chemotherapy

Immunocompromised patients do not what?

Have the ability to fight off disease

Which of the following is a special safety precaution that relates specifcally to patients with physical disabilities?

Never leave the patient alone in the exam room

Which of the following is a true statement about a patients personal health record (PHR)?

May be stored and maintained on secure Internet sites

The greatest concern of electronic health records is what?

Protecting the confidentiality of patient records

The Older Americans Act protects the elderly population against abuse, neglect and what?

Exploitation

How often should passwords be changed in the EHR system?

As directed by the healthcare facility policies

Carla was putting away a shipment of laboratory chemicals when she noticed that a bottle of formaldehyde was leaking. The liquid ran down her arm while she was taking the bottle to the laboratory sink. Almost immediately her arm became red and irritated. What is the first thing Carla should do if she is not familiar with the emergency first aid steps for a formaldehyde exposure?

Consult the SDS to find appropriate first aid measures for formaldehyde

Like the rest of the office staff , Barry is still learning how to use the new EHR system installed in the medical office. He is with a patient and is attempting to document the patients cheif complaint in the EHR system, but he cannot get the system to accept the information. What should Barry do?

Document the patients chief complaint on paper and enter in later into the EHR system