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22 Cards in this Set
- Front
- Back
What's management?
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Art of getting things done through people in organization
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What's organizational Behavior?
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Attitudes and behaviour of individuals and groups in an organization.
How org can be structured more effectively How events in the external environment affect the organization |
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How OB help a company?
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The goal of OB is to add value:
That can be reach by social invention, goal accomplishment Group effort |
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What Is Human Resources Management?
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Programs, practices, and systems to acquire, develop, and retain employees in organizations.
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What are commun human ressources practices?
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Recruitment, selection, compensation, and training and development are common human resources practices..
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What are the characteristics of a really good company to work for?
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Flexible work schedules
Stock-options, profit-sharing, and bonuses Family assistance programs Career development programs Wellness and stress reduction programs Employee recognition and reward programs |
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Whats are Organizational Behaviour Goals
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Predict
Explain Manage |
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List the different theory view in OB
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2 classical views: Scientific management (Taylor) and bureaucracy ( Weber)
Hawthorne studies Human relations movement The movement called for Contemporary Management – The Contingency Approach |
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What the classical view?
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Specialization, coordination, centralized decisions
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What's Scientific management by Taylor?
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Research, optimum specialization, standardization
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What's bureaucracy by Weber?
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High specialization and strict chain of command
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What is dysfunctional in bureaucracy?
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Employee alienation
Limits innovation and adaptation Resistance to change Minimum acceptable level of performance Employees lose sight of the overall goals of the organization |
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What are Hawthorne studies?
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The Hawthorne studies involved research conducted in the 1920s and 1930s that illustrated how psychological and social processes affect productivity and work adjustment.
This human relation movement was a critique of classical management and bureaucracy that advocated management styles that were more participative and oriented toward employee needs. |
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What's the Human relations movement ?
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More people-oriented
More participative styles of management More catered to the needs of employees |
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Why the human relation movement was created?
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The movement called for
More flexible systems of management More interesting job designs |
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Explain Contemporary Management – The Contingency Approach
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Contemporary managers recognize the merits of both the classical approach and the human relations movement. This contingency approach to management recognizes that there is no one best way to manage, and that an appropriate management style depends on the demands of the situation.
The general answer to many of the problems in organizations is : “It depends” Dependencies are called contingencies |
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What Do Managers Do?
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Planning
Exchange informations manage conflicts training and teach take decisions handle paperwork control interact with outsiders motivate |
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What are some of the contemporary management concerns?
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Diversity – Local and Global
A Positive Work Environment and Employee Well-Being Talent Management and Employee Engagement Corporate Social Responsibility (CSR) |
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What does a positive work environment and employee well-being have to do with organizational behaviour?
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Increased concerns over job security, increasing job demands, and work-related stress.
Negative effect on employee physical and psychological health and well-being. Organizations have begun to create more positive work environments. Organizational behaviour is concerned with creating positive work environments that contribute to employee health and wellness. Two examples of this are workplace spirituality and psychological capital (PsyCap). |
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Explain Workplace Spirituality
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Workplace spirituality refers to workplaces that provide employees with meaning, purpose, a sense of community, and a connection to others.
It is about providing employees with a meaningful work-life that is aligned with their values. Employees have opportunities for personal growth and development, and they feel valued and supported. |
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Explain Psychological Capital (PsyCap)
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An important contributor to employee success and well-being is psychological capital (PsyCap).
Psychological Capital refers to: An indivdiual’s positive psychological state of development that is characterized by self-efficacy, optimism, hope, and resilience Each of the components of PsyCap are states not traits; they are positive work-related psychological resources that can be changed, modified, and developed. PsyCap is positively related to employee well-being, job attitudes, and job performance, and negatively related to employee anxiety, stress, and turnover intentions. PsyCap interventions (PCI) can be used to develop employees’ PsyCap. Organizations can improve employee health and well-being by developing employees’ PsyCap. |
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What's Talent Management in reference to Employee Engagement ?
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Talent management refers to an organization’s processes for attracting, developing, retaining, and utilizing people with the required skills to meet current and future business needs.
The management of talent has become a major organizational concern that requires the involvement of all levels of management. Work engagement refers to a positive work-related state characterized by vigour, dedication, and absorption Only one-third of workers are engaged More positive job attitudes and higher job performance. Key to an organization’s success and competitiveness. |