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10 Cards in this Set

  • Front
  • Back
3 Primary Tasks of a leader in healthcare:
1. Set direction: Mission, goals, vision, purpose.
2. Build commitment: Motivation, spirit, teamwork.
3. Confront challenges: Innovation, change, turbulence.
3 Behavioral Theories of Leadership:
Autocratic, Democratic, Laissez-faire.
Qualities of an Effective Leader:
Integrity, Courage, Initiative, Energy, Optimism, Perseverence, Balance, Ability to handle stress, Self-awareness.
Behaviors of an Effective Leader:
Thinking critically, Solving problems, Respecting the individual, Skillful communication, Goal setting, Communication of vision, Developing oneself and others.
Leadership vs. Management:
Leadership:
Based on Influence & Meaning
Informal Role
Achieved Position
Nurse's Responsibility Requires initiative &
independent thinking.

Management:
Based on Shared Authority Formal Role
Designated Position Budgets,hiring, and firing. Improved by use of effective leadership skills.
Management X and Y theories:
(X)Work is something to be avoided. People want to do as little as possible. Use of control-supervision-punishment.
(Y)The work itself can be motivating. People really want to do their job well. Use of guidance-development-award.
Qualities of an Effective Manager:
Leadership, Clinical Expertise, Business Sense
Behaviors of an Effective Manager:
Informational, Interpersonal, Decisional
Informational Behaviors of an Effective Manager:
Representing the employees.
Representing the organization.
Public relations monitoring.
Interpersonal Behaviors of an Effective Manager:
Networking.
Conflict negotiation and resolution.
Employee development and coaching.
Rewards and Punishment.