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33 Cards in this Set

  • Front
  • Back

Nursing Models of Care

Functional Nursing



Team Nursing



Primary Nursing



Modular Nursing



Case Method



Patient-Centered/Patient-Focused Care

Functional Nursing

Divides nursing work into functional roles assigned to one or more team member; Each team member is responsible for specific duties or task

Team Nursing

Assigns tasks to teams, then they're responsible for a group of pt.; Grouped by acuity

Primary Nursing

Delineates responsibility and accountability to the RN for their primary care

Modular Nursing

Like team nursing, but assigned to a geographical area instead of group pt., not grouped by acuity

Case Method

Nurse is responsible for of one case, one individual patient

Patient-Centered/Patient-Focused Care

Focuses on pt. needs rather than staff needs. Staffing is based on pt. needs; The right person doing the right things. (Care teams can include respiratory, PT)

DRG (Diagnostic Related Groups)

Designed to control costs & decrease LOS



Reimbursement is predetermined, fixed amt. based on diagnosis



Restored reimbursement fees that had been cut w/ Balanced Budget Act 1997

PPO (Preferred Provider Organization)

Don't have to use Gatekeeper (PCP) and no referral is required for specialty cervices



Somewhat restrictive, but less restrictive than HMO



Pay a portion if outside the network



More out-of-pocket costs than HMO



Example: Medical Mutual SuperMed Plus

HMO (Health Maintenance Organization)

Pt. chooses Gatekeeper-Primary Care Provider (PCP)



Most restrictive



Can only see specialist if PCP refers them



Least choice in selecting HCP



Lowest out-of-pocket expense



Example: HealthSpan (formerly Kaiser Permanente)

(POS) Point of Service Plan

Hybrid or open-ended POS Plan



Least restrictive



Can choose between HMO or PPO



Can choose own PCP



More flexibility & freedom of choice



Can use specialist in or out of network

Managed Care

Health insurance plans that contract w/ healthcare providers and medical facilities.
Any system of health payment or delivery arrangement for the plan attempts to control or coordinate the use of health services by its members in order to: contain cost, improve quality, or usually both. Defined delivery system w/ some form of contract agreement.
Hospital's physician and other providers are organized in groups to provide cost effective quality care.

Nurse Case Manager

Responsibility for monitoring and improving care


Collects aggregate data on pt.'s clinical pathways



Provide info to the staff nurse at the bedside

Delegation

Accountability - Be responsible, answerable for actions of self or others



Responsibility - Reliability, dependability & obligation to accomplish accepted assignments


Authority - Right to act or to command the action of others; Required for nurses



Assignment - Distribution of work that each staff member is to accomplish during a given shift or work period



Competence - Application of knowledge & interpersonal decision-making & psychomotor skills



Supervision - Provision of guidance, direction, follow up of accomplishment of nursing task

Principles of Delegation

Positive attitude


Effective communication



Indicate priorities



Be fair about undesirable activities



Be aware of the manner in which you delegate



Trust

Sources of Power

Expert - Power derived from the knowledge and skills nurses possess



Legitimate - Power derived from the position a nurse holds in a group, and it indicates the nurses degree of authority



Referent - Power derived from how mush others respect and like any individual , group, or organization.



Reward - Ability to reward others to influence them to change their behavior



Cohesive-People who have ability to administer punishment or disciplinary action against others to influence them to change behavior



Connection- Extent to which nurses are connected with others in power

Whistle Blowing

An act which an individual discloses information regarding a violation of law, rule or regulation, or a substantial danger to public health or safety



Nurse is pt advocate and has an ethical and moral duty to protect patients

Baby Boomers

Workaholics, material gain, corner offices



Had dramatic impact on present and will impact future as they continue to retire

Generation X

Latchkey kids



Independent



As staff they respond well to goal setting



Current w/ technology

Gen Y

Grew up at end of Cold War



Called "Millenials"



Grew up w/ internet and speak your mind philosophy



Their lives have been filled with structure and activity

Autocratic

Centralized decision, leader makes decisions, uses power to command/control others

Democratic

Close personal relationship to others, delegates

Lassez-faire

Passive, permissive, defers decision-making

Principles of Quality Improvement

1) Priority to benefit pt. and all other external customers



2) Quality achieved through participation of all in the organization



3) Improvement opportunity developed by focusing on the of the work process



4) Decisions to change or improve a system is based on data



5) Improvement of the quality of service is a CONTINUOUS process

Benchmarking

Measuring and comparing results of key work processes w/ the best

PDSA Cycle

3 questions to increase the ability to predict the effect that one or more changes would have if implemented

FOCUS

Step wise process to move through the improvement process

Sentinel Event


Unexpected occurrence involving death, injury

EBP

Unconscientious, explicit and judicious use of current best evidence in making decisions about the care of individual patients



Uses outcomes research and other to guide development of appropriate strategies to deliver quality cost-effective care



Nurses make clinical decisions using best available research evidence, their clinical expertise and pt. preferences in the context of available resources

Ethics Committee

Comprised of an interdisciplinary group representing medicine, nursing, pastoral care, pharmacy, nutrition, social services, legal and community



Purpose is to provide a thoughtful and timely consultation when an ethical issue arises



Ethics committee consults, gives guidance, provides resources needed for ethically sound decision-making



They DO NOT make decisions

Change Process

Assess, implement, evaluate, stabilization of change (similar to nursing process)

Priorities of Care

1 – ABCs, abnormal vitals, evidence of low oxygenation


2 – Need immediate intervention after #1 addressed – mental status changes, acute anxiety, pain, urinary elim, medical problems needing immediate attention (ie: insulin), abnormal lab values, risk to safety/security, infection



3 – care problems not in above (lack of rest, teaching needs, family coping, activity)

Benner's Five Stages

1. Novice
2. Adv. Beginner
3. Competent
4. Proficient
5. Expert