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14 Cards in this Set
- Front
- Back
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Name 5 attributes of a lifeguard |
-Strong communicator -Excellent team player -Able to anticipate problems -Extremely observant -Able to stay calm |
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Within health and safety Law give 1 responsibility for a lifeguard |
Take reasonable care of the health and safety of themselves and others |
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Within health and safety Law give 1 responsibility for your Employer |
Protect the health, safety and welfare of their employees at work and also members of the public using the premises |
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What does the COSHH regulation relate to? |
The management of potential risks from substances that are hazardous to health |
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Why is teamwork essential? |
A well trained team is always more effective than an individual working by themselves |
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Why should lifeguards wear uniform? |
So that they are instantly recognisable by the public |
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do the PPE regulations relate to? |
PPE is supplied and used at work whenever there are risks to health and safety from hazardous substances mat cannot be adequately controlled in other ways |
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How would you deal with a customer complaint? |
Find out all the facts and resolve the problem where possible with the support of other team members if required |
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Give 5 examples of poor or unprofessional lifeguard activity |
l.Being distracted by members of the public or stall unnecessarily whilst supervising the pool. 2. Talking to members of the public or staff unnecessarily whilst 3. Lack of respect for customers and other stem 4. Not standing or sitting in the appropriate place when supervising the pool. 5. Poor body language. |
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Why is ongoing training important? |
To ensure continued competency. |
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What is a PSOP? |
Pool safety Operating Procedures |
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Give 4 headings you may find in the NOP? |
Rules of the facility Access control Admission policy Communication systems for stall‘ and public |
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Give 4 headings you may find in the EAP? |
Serious injury to a bather Discovery of a casualty in the water Overcrowding Sounding of the alarm to evacuate the building |
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What is Post-traumatic stress disorder (PTSD) |
A psychological and physical condition caused by a distressing event such as an emergency in a swimmmg pool |
