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24 Cards in this Set

  • Front
  • Back
Passing information from one person to another
Verbal communication
Conveying messages using words or vocal sounds
Vocal features that accompany speech
Tone of voice
The way words are spoken to convey emotion
Putting prominence to some words more than others
Inflection of the voice when speaking
Non-verbal communication
Conveying messages that do not requite words or vocal sounds
Eye contact
When two people in conversation are looking at each others eyes at the same time
Pupil dilation
When the pupils in the eyes expand to look large
The human brain is divided into two halves, called the left and right hemispheres
Practical implications
Suggestions about behaviour in the real world beyond the research study, based upon what pschologists have discovered
Body language
A general term to describe the aspects of non-verbal communication
The positioning of the body, often regarded as a non-verbal communication signal
Postural echo
Mirroring another person's body position
An actor or stooge who appears as a genuine participant in the experiment but is actually working for the experimenter
Closed posture
Positioning the arms so that they are folded across the body and/or crossing the legs
Open posture
Positioning the arms so they are not folded across the body and not crossing the legs
A form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body
A form of non-verbal communication in which information is conveyed by physical contact between people
Personal space
The difference we keep between ourselves and other people in our everyday lives
Sex differences
Differences due to being either male or female; these could affect personal space between individuals
Individual differences
Factors that make one person not the same as another person, such as personality or age
Cultural norms
The range of behaviors that members of a particular social group can be expected to show
A person's rank or position within society