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80 Cards in this Set

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  • Back

Leadership is commonly defined as:

-A process of influence in which the leader influences others toward goal achievement.

-Defining leadership as a "process" helps us understand more about leadership than the traditional view of leadership.

Describe a Leader:

-Influences or inspires actions and goals of others

-Leaders do not have to have position of authority.

-Leaders are people who do the right thing.

Leadership vs Management:

-Managers are people who do things right

-Leadership is part of management, not a substitute for it.

-Leadership is about creating change and management is about controlling complexity in an effort to bring order and consistency.

Leading change involves:

-Establishing a direction, aligning people through empowerment, and motivating and inspiring them toward producing useful change and achieving the vision.

Definition of Management:

-Process of coordinating actions and allocating resources to achieve organizational goals.

-The process of planning, organizing and staffing, leading, and controlling actions to achieve goals.

Managerial Roles:

-Information processing role

-Disseminate information staff needs.


-Involves setting goals and identifying ways to meet them.

Organizing and staffing:

-Is the process of ensuring that the necessary human and physical resources are available to achieve the planning goals.

-Organizing also involves assigning work to the right person or group and specifying who has the authority to accomplish certain tasks.


-Is influencing others to achieve the organizations goals and involves energizing, directing, and persuading others to achieve those goals.


-Comparing actual performance to a standard and revising the original plan as needed to achieve the goals.


-Is a system that orders principles into a grouping or classification.

Feedback can be:

-a powerful tool to assist managers in motivating behavior.

Feedback must be:





What are the two forms of leadership?



Define Formal Leadership:

-Leader has assigned role within organization

-As when a person is in a position of authority or in a sanctioned, such as a clinical nurse specialist.

Define Informal Leadership:

-Leader demonstrates leadership outside scope of formal leadership role as a member of a group or leader of a group.

Management involves:

-Planning, budgeting, organizing, staffing, problem solving, and controlling complexity.

Bureaucratic organization:

-Was a hierarchy with clear superior-subordinate communication and relations, based on positional authority, in which orders from the top were transmitted down through the organization via clear chain of commands.

What is self awareness:

-Knowing our strengths and weaknesses, can allow us to use feedback and learn from our mistakes.

Leadership characteristics:

-Fundamental qualities(guiding vision, passion, and integrity)

-Desirable qualities (intelligence, self-confidence, determination, integrity, and sociability)

-Most valued qualities (caring, respectability, trustworthiness, and flexibility)

Guiding vision:

-Leaders focus on a professional and purposeful vision that provides direction toward the preferred future.


-Expressed by the leader, involves the ability to inspire and align people towards the promises of life.


-Based on knowledge of self, honesty, and maturity that is developed through experience and growth.

Although no set traits is definitive and reliable in determining who is a leader or who is an effective leader, many people still rely on?

-Personality traits to describe and define leadership characteristics.

What are the FOUR manager resources?





Human resources:

-such as the right staff on the health care team, to complete various assignments.

Financial resources:

-budgeting, overtime

-used wisely to help achieve organizational goals.

Physical resources:

-such as patient equipment to complete their work.

-physical surroundings

Informational resources:

-to stay up to date in delivering care to their patients.

-"intranet" use

-Passing information along

Define caring:

-promoting health, healing, and hope in response to the human condition

Define integrity:

-respecting the dignity and moral wholeness of every person without conditions or limitations.

Define diversity:

-Affirming the uniqueness of and differences among persons, ideas,

Define excellence:

-Creating and implementing transformative strategies with daring ingenuity.

Leadership is about service:

-Service learning links information learned in the classroom or learning environment to the community and can enhance culturally congruent care.

Leadership is about people and relationships:

-Nurses demonstrate leadership and plays a role in patient outcomes when they build relationships with patients and their significant others.

Leadership is contextual:

-Nurses demonstrate leadership when they adjust their leadership styles, depending on the context that surrounds a particular situation to achieve nursing goals.

Leadership is about the management of meaning:

-Nurses demonstrate leadership when they monitor the meaning of what is being communicated, both verbally and nonverbally, and manage the situation to achieve goals for all involved.

Leadership is about balancing:

-Nurses demonstrate leadership when they multitask and balance all that they do to achieve nursing goals.

Leadership is about continuous learning and improvement:

-Nurses demonstrate leadership by continuing to increase and improve their knowledge and expertise.

-"A nurse never stops learning"

Leadership is about effective decision making:

-Nurses demonstrate leadership when they make effective, evidence-based decisions.

Leadership is a political process:

-Nurses demonstrate leadership when they participate in nursing organizations and various political processes in their states and nation.

Leadership is about modeling:

-Nurses demonstrate leadership when they model learned beliefs and practices as they mentor other nurses.

Leadership is about integrity:

-Nurses demonstrate leadership when they consistently model integrity, an expectation of a leader.

What are the types of leadership styles?




Define Autocratic:

-Involves centralized decision making, with the leader making decisions and using power to command and control others

Define Democratic:

-Is participatory, with authority delegated to others.

-Uses expert power and the power base afforded by having close, personal relationships.

Define Laissez-Faire:

-Passive and permissive, and the leader defers decision making.

Initiating structure:

-Involves an emphasis on the work to be done, a focus on the task, and production.
- Leaders who focus on initiating structure are concerned with how work is organized and on the achievement of goals.


-Involves activities that focus on the employee and emphasize relating and getting along with people.

-The leader is involved in creating a relationship that fosters communication and trust as a basis for respecting other people and their potential contributions.

How does a nurse demonstrate consideration?

-A nurse demonstrating consideration behavior will take time to talk with coworkers, be empathetic, and show an interest in them as people.

Define high initiating structure-high consideration

-These leader behaviors demonstrate better performance and satisfaction outcomes than the other styles.

-This leadership style is considered effective, although it is not appropriate in every situation.

Contingency Theory:

-Acknowledges that other factors in the environment influence outcomes as much as leadership style and that leader effectiveness is contingent upon or depends upon something other than leaders behavior.

Leader-member relations:

-Are the feelings and attitudes of followers regarding acceptance, trust, and credibility of the leader. Good leader-member relations exist when followers respect, trust, and have confidence in the leader.

Task structure:

-Refers to the degree to which work is defined, with specific procedures, explicit directions, and goals.

High task structure=

involves routine, predictable, clearly defined work tasks

Low task structure=

involves work that is not routine, predictable, or clearly defined, such as creative, artistic, or qualitative research activities.

Position power:

-is the degree of formal authority and influence associated with the leader.

-High position power is favorable for the leader, and low position power is unfavorable.

What situation is favorable to the leader?

-When all of the dimensions (leader-member relations, task structure, and position power) are high.

Substitutes for leadership:

-are variables that may influence followers to the same extent as the leaders behavior.

Charismatic Theory:

-A charismatic leader has an inspirational quality that promotes an emotional connection from followers.

-They display self-confidence, have strength in their convictions, and communicate high expectations and their confidence in others.

-Have a positive and powerful effect on people and organizations.

Who are examples of Charismatic leaders?

-Nightingale and Martin Luther King

Describe Transformational leadership:

-"leaders and followers raise on another to higher levels of motivation and morality."

-Is based on the idea of empowering others to engage in pursuing a collective purpose by working together to achieve a vision of preferred future.

Describe Servant leadership:

-Definition focuses on wanting to put the needs of others above all else as the number one priority.

-While serving and caring for patients, a nurse works in a leader role, making decisions based upon the best available evidence.

Knowledge workers:

-Those who bring specialized, expert knowledge to an organization. They are valued for what they know.

-The knowledge organization shares, provides, and grows the information necessary to work efficiently and effectively.

Describe mobility characteristic:

-Refers to the ability to change skill sets as well as having the work dispersed among a variety of work locations, rather than work occuring at fixed sites.

-Nurses are working in many new settings today and are constantly adding to their knowledge as new technologies emerge.

Describe virtuality characteristic:

-Means working through virtual means using digital networks, where the worker may be far from the patient but present in a digital reality.

-Nurses are working in outpatient settings today where they carry a computer and are in instant communication with practitioners and patients.

Another key aspect of using knowledge is:

-Developing ability to anticipate patient care problems.

-Thinking in advance of what should be done if a particular complication occurs, and then monitoring the patient to assess and identify complications early or when possible to prevent them.

Emotional intelligence:

-Is a component of leadership and refers to the capacity for recognizing your own feelings and those of others, for motivating yourself, and for managing emotions well in yourself and your relationships.


-Knowing what you are feeling in the moment and using your preference to guide your decision making, having a realistic assessment of your own abilities and a well-grounded sense of self-confidence.

Self regulation:

-Handling your emotions so they facilitate rather than interfere with the task at hand; being conscientious and delaying gratification to purse goals, and recovering well from emotional distress


-Using your deepest preferences to move and guide you toward your goals, to help you take initiative and strive to improve, and to persevere in the face of setbacks and frustrations.


-Sensing what people are feeling, being able to take their perspective, and cultivating rapport and being in tune with a broad diversity of people.

Social skills:

-Handling emotions in relationships well and accurately reading social situations and networks.

-Interacting smoothly, using these skills to persuade and lead and negotiate and settle disputes, for cooperation and team work.

Define power:

-Ability to create, get, and use resources to achieve one's goals.

-Can be defined at various levels

Personal power:

-Derives from characteristics int he individual

-Comes from offering service society needs

Professional power:

-Conferred on members of a profession by others and by the larger society to which they belong.

Organizational power:

-Comes from ones position in an organizational hierarchy, as well as from understanding the organizations structures and functions.

Inherent in nurse's role:

-Professional accountability

-Direct responsibility for decisions mad and actions rendered.

Sources of power:

-Are a combination of conscious and unconscious factors that allow an individual to influence others to do as the individual wants.

Entry level nurses will?

-Enhance their expert power and their ability to get the patient care mission accomplished if they add to their current knowledge