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10 Cards in this Set

  • Front
  • Back
Organizational markets
Industrial Markets
Reseller Markets
Government Markets
Institutions
Industrial Markets
original. OEM - original equipment manager. put someone else's name on the product
Reseller Markets
Cosco is a reseller of kirkland.
Referred to as channel members. channel members to not process. they do add a lot of value and add utility through marketing
Government markets
Massive markets that work incredibly slow. Government spends 15% of GDP
Institutions
University where people rely on lots of different products and services from the school
Residential Institutions like coke and pepsi
Non-residential - non profit organizations, churches, ymca
Types of buying situations
1. Straight rebuy - walmart linked directly to their vendors and all their suppliers
2. Modified rebuy - buys again with some modifications
3. New purchase - may take multiple years to switch vendors and then relationship could last a very long time
B-to-B Markets
derived demand - consumers choose the demand
size of orders - cosco sells more expensive win than anywhere else
# of potential buyers - 300 million to buy tvs in america. less than 30 firms to produce cars
Frequency of purchase
Formal process for purchase - organizations have established process, timing, and roles for purchase
multiple roles/personalities in the buy task
Enduring Buyer-selling relationships
Extensive Direct Selling and Negotiation - mcdonalds and coke
Partnerships - staples using dell and dell using staples
Reverse Marketing Operative - Customer helps design the product delivery system
US Business census updated ____
every 5 years
Market Mix Adaptations B-to-B
Product Decisions - buyer more aware of features and specs than consumers, exceptions like computer geek. packaging less significant
Pricing Decisions - IMPORTANT
Placement Decisions - expect things to not be broken
Promotion Decisions - money on trade shows, premiums become expected
How is B-to-B process different?
Far less people to sell to and they buy a lot more. establish deals that can last years and years