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9 Cards in this Set

  • Front
  • Back
Competitive Advantage
Helps an organization control a market and generate larger-than-average profits.
Competitive Forces Model
New entrants
Supplier power
Buyer power
Substitute products
Existing rivalries
Dashboards
Executive management systems. Support all the managers of the organization. They provide rapid access to timely information and direct access to structured information in the form of tailored reports.
Entry Barrier
A product feature that customers have come to expect.
IT Governance
A structure of relationships and processes to direct and control the enterprise in order to achieve goals by adding value while balancing the risk versus return over IT and its processes.
SIS
Strategic information system.
Any IS that helps an organization gain an competitive advantage or reduce a competitive disadvantage.
Support Activities
Unlike primary activities, support activities do not add value directly to the firm's products. Rather they contribute to a firm's competitive advantage by supporting the primary activities. Support activities consist of Infrastructure, HRM, R&D, and procurement.
TPS
Supports the monitoring, collection, storage, and processing of date from the organizations basic business transactions, each of which generates data.
Value Chain Model
Includes the firm's primary and support activities.