Mis Midterm

Front 1

Data

Back 1

raw facts that describe the characteristics of an event or object

Front 2

Information

Back 2

data converted into a meaningful and useful context

Front 3

Business Intelligence (BI)

Back 3

information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making

Front 4

Knowledge

Back 4

the skills, experience and expertise, coupled with information and intelligence, that create a person's intellectual resources

Front 5

Information systems (IS)

Back 5

combination of people, technology, and business processes used to achieve a goal

triangle: people-technology-business processes

Front 6

systems thinking

Back 6

way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback.

Front 7

competitive advantages

Back 7

feature of a product or service on which customers place a greater value than they do on similar offerings from competitors

Front 8

operational decisions (structured decisions)

Back 8

arise when established processes offer potential solutions. They are made frequently and affect SHORT-TERM BUSINESS STRATEGIES

Front 9

managerial decisions (semistructured decisions)

Back 9

cover SHORT AND MEDIUM RANGE PLANS, schedules, and budgets along with policies procedures, and business objectives for the firm

Front 10

Strategic decisions (unstructured decisions)

Back 10

occur in situations which no procedures or rules exist to guide decision makers toward the correct choice. They are FREQUENT AND EXTREMELY IMPORTANT. AFFECT LONG TERM

Front 11

efficiency

Back 11

measure the PERFORMANCE itself (such as throughput, transaction speed, and system availability)

Front 12

effectiveness

Back 12

measure the IMPACT MIS has on business processes and activities. (customer satisfaction and customer conversion rates)

Front 13

benchmarking

Back 13

process of continuously measuring system results, comparing those results to optimal system performance and identifying steps and procedures to improve system performance

Front 14

Key performance indicators (KPI)

Back 14

quantifiable metrics a company uses to evaluate progress toward critical success factors. more specific than CSFs

Front 15

ebusiness

Back 15

includes ecommerce along with all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information

Front 16

ecommerce

Back 16

buying a selling of goods and services over the Internet. refers only to online transactions

Front 17

ebusiness model

Back 17

plan that details how a company creates, delivers, and generates revenues on the Internet

Front 18

Business-to-business (B2B)

Back 18

businesses buying from and selling from each other over the Internet (ebusiness model)

Front 19

business-to-consumer (B2C)

Back 19

applies to any business that sells its products or services directly to consumers online (ebusiness model)

Front 20

Consumer-to-business (C2B)

Back 20

applies to any consumer who sells a product or service to a business on the Internet (ebusines model)

Front 21

Consumer-to-consumer (C2C)

Back 21

applies to customers offering goods and services to each other on the Internet (ebusiness model)

Front 22

web 2.0 (business 2.0)

Back 22

next generation of Internet use- a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing and free

Front 23

intellectual property

Back 23

protect property that is primarily the result of mental creativity rather than physical effort

Front 24

trademark

Back 24

distinctive mark, word, design, picture, or arrangement used with a product that helps consumers identify the product with the producer

Front 25

copyrights

Back 25

protect the expression of creative ideas

Front 26

patent

Back 26

protects a product, process, invention, machine or plant produced by asexual reproduction

Front 27

information ethics

Back 27

govern the ethical and moral issues arising from the development and use of information technologies as well as the creation, collection, duplication, distribution, and processing of information itself

Front 28

intellectual property

Back 28

intangible creative work that is embodied in physical form and includes copyrights, trademarks, and patents

Front 29

digital rights management

Back 29

technological solution that allows publishers to control their digital media to discourage, limit, or prevent illegal copying and distribution

Front 30

ethical computer use policy

Back 30

contains general principles to guide computer user behavior

Front 31

information privacy policy

Back 31

contains general principles regarding information privacy

Front 32

acceptable use policy (AUP)

Back 32

requires a user to agree to follow it to be provided access to corporate email, information systems, and the Internet

Front 33

people

Back 33

1ST LINE OF DEFENSE

Front 34

insiders

Back 34

legitimate users who purposely or accidentally misuse their access to the environment and cause some kind of business-affecting incident

Front 35

technology

Back 35

2nd LINE OF DEFENSE

Front 36

phishing

Back 36

technique to gain personal information for the purpose of identity theft, usually by means of FRAUDULENT EMAILS

Front 37

automation

Back 37

process of computerizing manual task, making them more efficient and effective, and dramatically lowering operational costs

Front 38

steamlining

Back 38

improves business process efficiences by simplifying or eliminating unnecessary steps

Front 39

business process reengineering (BPR)

Back 39

analysis and redesign of workflow within and between enterprises