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17 Cards in this Set
- Front
- Back
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How are information systems transforming business?
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-Increase in wireless technology use, websites
-Shifts in media & advertising -New federal security & accounting laws |
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What does Globalization do?
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-create flattened world
-internet drastically reduced costs of operating on global scale |
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Strategic Business Objectives of ISs
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1. Operational Excellence
2. New products, services & business models 3. customer & supplier intimacy 4. improved decision making 5. competitive advantage 6. survival |
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Business Model
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describes how company produces, delivers & sells product or service to create wealth
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Information systems & technology
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a major enabling tool for new products, services, business models
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What does a system contain?
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Internal set of activities
External environment that is not controlled by the system but that does affect the system |
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Information System
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set of interrelated components that collect (or retrieve), process, store & distribute information to support decision making & control in an organization
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4 activities of an Information System
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1. Input
2. Processing 3. Output 4. Feedback |
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Input
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Captures raw data from organization or external environment
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Processing
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Converts raw data into meaningful form
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Output
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Transfers processed information to people or activities that use it
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Feedback
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Output that allows evaluation & correction
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Hierarchy of Authority, Responsibility
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Senior Management
Middle Management Operational Management Knowledge Workers Data Workers Production or Service Workers |
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Business Functions
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-Sales & Marketing
-Human Resources -Finance & Accounting -Manufacturing & Production |
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IT Dimensions of IS
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-computer hardware and software
-data management technology -networking & telecommunications technology -IT infrastructure |
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IT infrastructure
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provides platform on which they system is built
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Returns from investing in technology
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-productivity increases
-revenue increases -superior long-term strategic positioning |
