Mis Exam 1

Front 1

Business Process

Back 1

sequence of tasks or activities that take a set of inputs and convert them into desired outputs

Front 2

Key Business Processes

Back 2

Procurement
Fulfillment
Production

Front 3

What does performance of business processes affect?

Back 3

Bottom line

Front 4

Procurement process

Back 4

Stock Levels (Below Reorder Point)

— Purchase Request will be placed (Shop Floor Mgr – cell)

— Purchase Order (Raised by Buyer in Purchasing Dept)

— Receive the Goods (Recvg/Warehouse)

— Receive Invoice (Accounting)

— Pay Invoice (Accounting)

Front 5

Business Process Characteristics

Back 5

Cross functional
Differ across organizations
Occur frequently
Must be monitored and measured

Front 6

SCOR Model

Back 6

Supply Chain Operations Reference Model:
Plan
Source
Make
Deliver
Return

Front 7

Why is the SCOR model useful?

Back 7

Provides benchmark data that firms can reference
Firms can use this data to identify SCM issues and goals

Front 8

Benefits of Enterprise Systems to Organizations (w/ business processes)

Back 8

Holistic view of business in single IS technology architecture
All supply chain and value chain processes included
Integrated and cross functional
Adds visibility to process
Quicker and paperless
Execute the process
Monitor performance

Front 9

Database Management System

Back 9

suite of software applications that together make it possible for people or businesses to store, modify, and extract information from a database

Front 10

Enterprise System

Back 10

-scale, integrated application-software packages that use the computational, data storage, and data transmission power of modern information technology (IT) to support processes, information flows, reporting, and data analytics within and between complex organizations

Front 11

Why is data integration critical for enterprise systems?

Back 11

Data is readily shared
Entering data for one process makes it available for other processes

Front 12

What is customization in ERP systems?

Back 12

process of configuring the R/3 application modules to match the available SAP business processes within an organization’s workflow processes

Front 13

What is the purpose of application modules?

Back 13

application modules are set up to meet the transaction processing requirements of a specific business enterprise.

Front 14

What is the Reference Model?

Back 14

contains a complete description of the business function BPPs contained in the R/3 application modules

Front 15

What is the Reference Implementation Guide?

Back 15

SAP Reference IMG (Implementation Guide) is a built-in tool that is included to support these configuration activities and the reference model

Front 16

How do ERP Systems level competitive advantage in an industry?

Back 16

Customization of business processes
Depending on how business processes are selected and configured gives one business using SAP R/3 a competitive advantage relative to other businesses in the same industry that are also using the R/3 system

Front 17

What kinds of information are stored in the DBMS in SAP?

Back 17

All the data for the business transactions.
The data that specifies the configuration of the R/3 systems.
All the program code that implements the best business practices

Front 18

Why are code customizations stored in the DBMS?

Back 18

Without changing the R/3 Software, additional database servers can be added
The application server is where the business processes are actually executed using data obtained from the database server and from the client of the end user

Front 19

Platform independence in systems

Back 19

The application modules are independent of the system interfaces of the operating system, database system, and communication system used to ensure the optimal handling of business transactions

Front 20

Why are platform independence and open systems important in ERP systems?

Back 20

Functionality supports the integration of BPPs
Provides the functionality that supports the integration of BPPs for the R/3 application modules
This standard operating environment supports processing all of a company’s business transactions, regardless of the module containing the transaction

Front 21

SAP Web Application Server

Back 21

The middleware or central piece of the R/3 System that guarantees all SAP application modules are integrated and platform-independent.

Front 22

ALE technology

Back 22

Application Link Enabled:
technology facilitates the transfer of standard business messages between processes

Front 23

How does ALE facilitate process coordination?

Back 23

The internet extends this supply chain integration outside the boundaries of the business itself to encompass vendors and customers

Front 24

What technology would be used to exchange documents between 2 different ERP systems btw companies?

Back 24

Would use a web application server (middleware) to integrate two systems, use wither ABAP or Java language to do this

Front 25

What are BPPs?

Back 25

BPPs are business process procedures, which are the actual program elements that provide the functionality of the R/3 system

Front 26

Are BPPs associated with only a single application module?

Back 26

It is the implementation of appropriate BPPs that provides the desired business functionality for each of these application modules.
Many of these BPPs are used by more than one of the application modules.

Front 27

Features that help make ERP suitable for multi-national companies (worldwise usage)

Back 27

Multi-currency translation.
Multiple language support.
Customized report for individual countries.
Multi-company organizations.
Local technical and consulting support in most countries.
Country-specific features such as government reporting and taxation

Front 28

What are business objects?

Back 28

Used in SAP business processes and combine data and processing functionality in the R/3 system.
Ex: Customer order, vendor, employee

Front 29

Why might companies prefer use of Business Framework by SAP?

Back 29

The business framework indicates the future strategic direction for the SAP R/3 System product architecture.
The purpose is to provide a standards-based environment through which SAP R/3 and third-party software components can dynamically interoperate.
The business framework encompasses the business process components, interface technology and integration technology.

Front 30

What are organizational elements? (SAP)

Back 30

Organizational elements are the different functions that SAP can perform

Front 31

Why are platform indepdendence and system openness essential in ERPs?

Back 31

Features are essential in order to integrate different systems – different systems should be able to easily communicate with each other

Front 32

How can platform independence and system openness be achieved in SAP?

Back 32

All modules should be supported
This can be done by using a standardized language of communication