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15 Cards in this Set

  • Front
  • Back

What is a cooperative team?

A group that works together to accomplish something, but each individual works independently to accomplish his or her portion of the work

What is a collaborative team

A group that works together using Feedback


Power of collaboration arises from feedback


need the ability to give and receive critical feedback

3 criteria for judging success Richard Hackman

Successful outcome - did it meet all requirements?


Growth in Team Capabillity - did the team become more efficient?


Meaningful and satisfying experience- more meaning ful the work is the more dedicated they are to the outcome

Synchronous communication occurs when

All members can meet in the same place, at the same time

Examples of Syncronous commmunication

conference calls


webinars


text/chat


Microsoft web apps


Videoconferenceing

what are the three options for content management

shared with no control


shared content with version management


shared content with version control


what is a work flow

sequence of activiiteis that is managed and logged

How is social media relevant

Accomplish various business objectives ie growth in sales


can effect communication and relations with share holders, recuiting, product/ service marketing

what is social media

relies 100% on user generated content

What 2 main functions does social media support?

creating and sharing user generated content

what is crowd sourcing?

outsourcing a task to a large number of users


what is social media listening

collecting and responding to user generated content

3 benefits of building social capital

provides a business with data about opportunites, alternatives, problems


provides opportunity to influence decision makers


being linked to a network of highly regardd contacts is a form of social credential

5 keys to social media success

Connect to leaders in the comunity


stay involved- have plan to update daily promotion


motivate early consumers to contribute


develop a reward mechanism for prosumers


dont underestimate time required

Risks of social media

management risks


employee communication risks


USG risk