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6 Cards in this Set
- Front
- Back
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Intangible benefit
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a benefit of an IS for which it is impossible to compute a dollar value
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Tangible benefit
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a benefit of an IS that can be measured in dollar value
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Creative destruction
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are the economic processes that operate to remove unneeded jobs, companies, and even industries, and thereby keep the economy growing and prospering. For new types of work and jobs to be created, old types of work and jobs become commoditized (or outmoded) and die off. This concept ties in closely with disruptive technologies, the fitness peak metaphor, and the edge of chaos. Nothing works forever, and it will eventually need to be replaced. If we hold onto the old beyond its usefulness, we end up with too much stability, which leads to stagnation. Thus, the contradiction of creative destruction.
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How do organizations decide how much to spend on IT?
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Analysis of the costs and benefits; estimate costs in dollar value of possible; divide benefits into tangible and intangible.
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What are your rights as a user?
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Rights:
• Have computing resources you need to perform your work as proficiently as you want. • Having a reliable network and Internet services. • A secure computing environment. • Protection from viruses, worms, and other threats. • Contribute to requirements for new system features and functions. • Reliable systems development and maintenance. • Prompt attentions to problems, concerns, and complaints. • Properly prioritized problem fixes and resolutions. • Effective training. |
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What are your responsibilities as a user?
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Responsibilities:
• Learn basic computer skills. • Learn standard techniques and procedures for the application you use. • Follow security and backup procedures. • Protect your passwords. • Use computer resources according to your employer’s computer-use policy. • Make no unauthorized hardware modifications. • Install only authorized programs. • Apply software patches and fixes when directed to do so. • When asked, devote time required to respond carefully and completely to requests for requirements for new system features and functions. • Avoid reporting trivial problems. |
