Mis 6341 - Chapter 1 - Part 2

Front 1

1. Foundation Concepts
2. Information Technologies
3. Business Applications
4. Development Processes
5. Management Challenges

Back 1

Five areas of IS knowledge

Front 2

1. Support of business processes and operations
2. Support of decision making by employees and managers
3. Support of strategies for competitive advantage

Back 2

three vital roles that information systems can perform for business enterprise

Front 3

Electronic data processing systems

Back 3

transaction processing, record-keeping, and traditional accounting applications

Front 4

End-user computing systems

Back 4

direct computing support for end-user productivity and workgroup collaboration

Front 5

Executive information systems

Back 5

critical information for top management

Front 6

Expert systems

Back 6

knowledge-based expert advice for end users

Front 7

Strategic information systems

Back 7

strategic products and services for competitive advantage

Front 8

Data processing dates

Back 8

1950s-1960s

Front 9

Management reporting dates

Back 9

1960s-1970s

Front 10

Decision support dates

Back 10

1970s-1980s

Front 11

Strategic and end-user support dates

Back 11

1980s-1990s

Front 12

Electronic business and commerce dates

Back 12

1990s-2000s

Front 13

Enterprise resource planning and business intelligence dates

Back 13

2000s-2010s

Front 14

Operations support systems

Back 14

-produce a variety of information products for internal and external use
-does not emphasize specific information products that can best be used by managers
-its role is to process business transactions, control industrial processes, support enterprise communications and collaborations, and update corporate databases

Front 15

Transaction processing systems

Back 15

-operations support systems that record and process data resulting from business transactions
-batch processing and real-time processing

Front 16

Batch processing

Back 16

-type of transaction processing system
-transactions data are accumulated over a period of time and processed periodically

Front 17

Real-time processing

Back 17

-type of transaction processing system
-data are processed immediately after transaction occurs

Front 18

Process control systems

Back 18

monitor and control physical processes

Front 19

Enterprise collaboration systems

Back 19

enhance team and workgroup communications and productivity and include applications that are sometimes called office automation systems

Front 20

Management support systems

Back 20

when information system applications focus on providing information and support for effective decision making by managers

Front 21

Decision support systems

Back 21

give direct computer support to managers during decision-making process (i.e., what-if analysis)

Front 22

knowledge management systems

Back 22

support creation, organization, and dissemination of business knowledge to employees and managers throughout a company

Front 23

functional business systems

Back 23

focus on operational and managerial applications in support of basic business functions such as accounting or marketing

Front 24

cross-functional informational systems

Back 24

integrated combinations of several types of information systems

Front 25

1. Investigate
2. Analyze
3. Design
4. Implement
5. Maintain

Back 25

5 steps of IS development cycle

Front 26

1. Input
2. Processing
3. Output
4. Feedback
5. Control

Back 26

5 basic functions of systems

Front 27

cybernetic system

Back 27

system with feedback and control functions

Front 28

interface

Back 28

shared boundary connecting systems sharing same environment

Front 29

open system

Back 29

system that interacts with other systems in its environment

Front 30

adaptive system

Back 30

system with ability to change itself or its environment to survive

Front 31

people resources

Back 31

-specialists
-end users

Front 32

clearly defined boundaries of information systems

Back 32

functions, modules, type of application, department, or end-user group

Front 33

1. People
2. Hardware
3. Software
4. Data
5. Network

Back 33

5 major resources of informations systems

Front 34

hardware resources

Back 34

-machines
-media

Front 35

software resources

Back 35

-programs
-procedures

Front 36

data resources

Back 36

-product descriptions
-customer records
-employee files
-inventory databases

Front 37

network resources

Back 37

-communications media
-communications processors
-network access
-control software

Front 38

information products

Back 38

-management reports and business documents using text and graphics displays
-audio responses
-paper forms

Front 39

media

Back 39

tangible object on which data are recorded

Front 40

computer systems

Back 40

-example of hardware in computer-based information system
-consist of central processing units containing microprocessors and variety of interconnected peripheral devices

Front 41

computer peripherals

Back 41

-example of hardware in computer-based information system
-devices such as a keyboard, electronic mouse, trackball, or stylus for input of data and commands
-video screen or printer for output of information
-magnetic or optical disk drives for storage of data resources

Front 42

system software

Back 42

-example of software resource
-operating system program
-controls and supports operations of a computer system

Front 43

application software

Back 43

-example of software resource
-programs that direct processing for particular use of computers by end users

Front 44

procedures

Back 44

-example of software resource
-operating instructions for people who will use an information system