Mis 3360 Test 1

Front 1

The Systems Development Life Cycle Consists of _______, ______. _______, and _______

Back 1

Planning, Analysis, Design, Implementation

Front 2

The person that identifies opportunities for improvements and designs an information system to implement them is called a ________ ________.

Back 2

Systems Analyst

Front 3

In this Phase,
Project Initiation develops a system request, conducts a feasibility analysis.
Project Management develops a work plan, staffs the project, and controls/directs the project.

Back 3

Planning Phase

Front 4

In this Phase,
Develop analysis strategy, gather requirements, and develop a system proposal.

Back 4

Analysis Phase

Front 5

In this Phase,
Develop a design strategy, design architecture and interfaces, develop databases and file specifications, and develop the program design.

Back 5

Design Phase

Front 6

In this Phase,
Construct system, Install system and implement a training plan for users, and establish a support plan.

Back 6

Implementation Phase

Front 7

Methodology: good for complex and reliable systems

Back 7

Waterfall method

Front 8

Methodology: good for complex, reliable systems with a short time schedule

Back 8

Parallel Method

Front 9

Methodology: good for unclear user requirements, unfamiliar technology, complex and reliable systems. excellent for short schedules

Back 9

Phased method

Front 10

Methodology: excellent for unclear user requirements, short time schedules

Back 10

Prototyping method

Front 11

Methodology: excellent for unclear user requirements, unfamiliar technology, complex and reliable systems, and good for short time schedules

Back 11

Throwaway Prototyping

Front 12

Methodology: excellent for unclear user requirements, and short time schedules, good for reliable systems and schedule visibility.

Back 12

Extreme Programming

Front 13

_______ design balances its focus on the processes and data of the system

Back 13

Object-Oriented

Front 14

a two-dimensional systems development process described by PHASES and WORKFLOWS

Back 14

Unified Process

Front 15

In the Enhanced Unified Process, the supporting workflows include... (3)

Back 15

Project Management
Operations and Support
Infrastructure Management

Front 16

The role of the _____ ______ _____ includes ensuring that adequate documentation and support are available to the users.

Back 16

Change Management Analyst

Front 17

A standard set of diagramming techniques

Back 17

Unified Modeling Language

Front 18

A decision making body that considers system requests and makes the initial determination of whether to investigate the proposal for a new or improved system is called the _______ committee.

Back 18

Approval

Front 19

The person who identifies the business value that can be gained from using information technology is called the ______ ______.

Back 19

Project Sponsor

Front 20

In order to approve a system request, the approval committee must know...

Back 20

the high level functionality of the system.

Front 21

______ Value: Results from an intuitive belief that the system provides important, but hard-to-measure, benefits to the organization

Back 21

Intangible Value
ex: improved customer service
no money value directly on the value, but it can be made that money will be saved/gained with it.

Front 22

______ Value: Can be quantified and measured easily

Back 22

Tangible Value
ex: 2 percent reduction in operating costs. money directly on the value.

Front 23

A System Request consists of five elements:

Back 23

- Project Sponsor - Primary point of contract for the project
- Business Need - Reason prompting the project
- Business Requirements - Business capabilities the system will need to have
- Business Value - Benefits the organization can expect from the project
- Special Issues - Anything else that should be considered

Front 24

A _______ _______ guides the organization in determining whether to proceed with a project. Identifies risks that must be addressed if the project is approved.

Back 24

Feasibility Analysis

Front 25

Components of Technical Feasibility (flip)

Back 25

Familiarity with Application - Less familiarity creates more risk
Familiarity with Technology - Less familiarity creates more risk
Project Size - Larger projects have more risk
Compatibility - Difficult integration increases the risk

Front 26

Formula for Return on Investment (ROI)

Back 26

(Total benefits - Total Costs) / Total Costs

Front 27

Formula for Break Even Point

Back 27

(Yearly Net Cash Flow - Cumulative Net Cash Flow) / Yearly Net Cash Flow

Use the yearly net cash flow from the first year that the project has a positive cash flow. Add the above amount to the year in which the project has a positive cash flow minus one.

Front 28

Formula for Present Value

Back 28

(Cash Flow Amount) / (1 - Interest Rate)^n

n=number of years in the future

Front 29

Formula for Net Present Value

Back 29

(Sum of PV Benefits - Sum of PV Costs)

Front 30

Stakeholders Include:

Back 30

Project Champions
Senior Management
Users
Other

Front 31

A process that optimizes project selection and sequencing in order to best support business goals is ______ _______ ________.

Back 31

Project Portfolio Management

Front 32

Project management involves balancing trade-offs among the three key project parameters, which include:

Back 32

Cost
Schedule
Performance

Front 33

KNOW FUNCTION POINT APPROACH: Example we did in class will help!

Back 33

Estimate System Size (Function Points and Line of Code)
Estimate Effort Required (Person-Months)
Estimate Time Required (Months)

Front 34

A dynamic schedule that records and keeps track of all TASKS to be accomplished over the course of the project is called a ____ ____.

Back 34

Work Plan

- created after a project manager has a general idea of the project's size and rough schedule.
- usually the main item in a project management software application
- analysis phase

Front 35

Identifying Tasks: 3 ways to list tasks

Back 35

1. Work Breakdown Structure
2. Gantt Chart
3. Pert Chart
LOOK IN BOOK FOR VISUALS

Front 36

Scope _____ happens when new requirements are added to the project after the original project scope was defined and frozen

Back 36

Creep

Front 37

Computer Aided Software Engineering (CASE) tools automate some or all of the development process

Back 37

Advantages Include:
- Reduced Maintenance Costs
- Improve software quality
- Enforce discipline
- assess the magnitude of changes to the project

Front 38

_______ _______ step is the MOST CRUCIAL step of the entire SDLC

Back 38

Requirements Determination

more than half of all system failures are due to problems with requirements

Front 39

A statement of what the system must do or what characteristic it must have is a _________.

Back 39

Requirement

- during analysis, requirements are written from the perspective of the businessperson
- 2 kinds (Functional, Nonfunctional)

Front 40

Interviews
Questionnaires
Observation
Joint Application Development
Document Analysis

Back 40

Techniques available to the systems analyst for determining requirements.

Front 41

_______ Analysis - Users and managers identify problems with the as-is system and describe how to solve them in the to-be system

Back 41

Problem Analysis

-solves problems rather than capitalize on opportunities
- small and incremental improvements

Front 42

_____ _____ Analysis - Users not asked for solutions, but for a list of prioritized problems and root causes for these problems

Back 42

Root Cause Analysis

- analysts investigate each root cause to find solutions for the highest priority problems and root causes that are common to multiple problems.

Front 43

_____ ______ ______ makes moderate changes to the way in which the organization operates to take advantage of new opportunities offered by technology or to copy what competitors are doing

Back 43

Business Process Improvement

- Duration Analysis - see how much time each step takes
- Activity-based Costing - see how much each step costs
- Informal Benchmarking - see how competitors are doing it and see if it will help the company

Front 44

_____ _____ _____ - changes the fundamental way in which the organization operates

Back 44

Business Process Reengineering

- Outcome Analysis
- Technology Analysis
- Activity Elimination

Front 45

Most Useful Method for collecting Information!!! _____ _____ _____

Back 45

Joint Application Development

Allows the project team, users, and management to work together to identify requirements for the system.