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29 Cards in this Set
- Front
- Back
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Analytical Information
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Encompasses all organizational information, primary purpose to support managerial analysis tasks performance
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Artificial Intelligence
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Simulation of human intelligence such as the ability to reason and learn.
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Business Intelligence
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Information that people use to support their decision-making efforts.
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Business process
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A standardized set of activities that accomplish a specific task, such as processing a customer's order.
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Business Process Reegineering (BPR)
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The analysis and redesign of workflow within and between enterprises.
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Consolidation
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Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
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Customer Relationship Management (CRM)
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Involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
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Decision Support System
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Models information to support managers and business professionals during the decision-making process.
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Digital Dashboard
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Integrates information from multiple components and tailors the information to individual preferences.
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Drill-down
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Enables users to get details, and details of details, of information.
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Enterprise Resource Planning (ERP)
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Integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make decisions by viewing enterprise-wide information on all business operations.
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Executive Information System (EIS)
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A specialized DSS that supports senior level executives within an organization.
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Expert System
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Computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.
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Fuzzy Logic
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A mathematical method of handling imprecise or subjective information.
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Genetic Algorithm
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An artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.
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Goal-Seeking Analysis
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Finds the inputs necessary to achieve a goal such as a desired level of output.
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Intelligent Agent
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A special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.
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Intelligent System
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Various commercial applications of artificial intelligence.
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Model
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A simplified representation or abstraction of reality.
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Neural Network (Artificial Nueral Network)
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A category of AI that attempts to emulate the way the human brain works.
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Online Analytical Processing (OLAP)
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The manipulation of information to create business intelligence in support of strategic decision making.
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Online Transaction Processing (OLTP)
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The capturing of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information.
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Sensitivity Analysis
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The study of the impact that changes in one (or more) parts of the model have on other parts of the model.
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Shopping Bot
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Software that will search several retailer Web sites and provide a comparison of each retailer's offerings including prices and availability.
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Slice-and-Dice
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The ability to look at information from different perspectives.
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Supply Chain Management
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Involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability.
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Transaction Processing System
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The basic business system that serves the operational level (analysts) in an organization.
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Transactional Information
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Encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks.
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What-if Analysis
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Checks the impact of a change in an assumption on the proposed solution.
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