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27 Cards in this Set

  • Front
  • Back

Acceptable standards of behavior within a group that are shared by the group's members

Norms

A socially defined position or rank given to groups or group members by others

Status

Status is defined by

Power


Ability


Personal characteristics

Smaller groups are faster at completing tasks and members perform better

Size

Large groups re consistently better at problem solving

Size

Tendency to extend less effort working in a group than as an individual

Social loafing

Causes of social loafing

Equity theory


Dispersion of responsibility

Unequal distribution of work

Equity theory

Clouds the relationship between individual inputs and group output

Dispersion of responsibility

Prevention of social loafing

Set group goals


Increase inter group competition


Engage in peer evaluation


Distribute group rewards based on members individual contributions

Sheree to which members of the group are attracted to each other and motivated to stay in the group

Cohesiveness

Encouraging cohesiveness

*make the group smaller


*Encourage agreement with group goals


*Increase the time spent together


*Increase the status and perceived difficulty of group membership


*Stimulate competition with other groups


*Give rewards to the group rather than to individual members


*Physically isolate the group

Strengths in group decision making

*generate more compete info and knowledge


*Increased diversity of views


*Increased acceptance of a solution

Weakness of group decision making

*takes longer


*Conformity pressures


*Discussions can be dominated by one or a few members


*Ambiguous responsibility for the final outcome

Group is better than average individual but worse than most accurate group member

Accuracy

Individuals are faster

Speed

Groups are better

Creativity

Groups are better

Degree of acceptance

Effectiveness

Accuracy


Speed


Creativity


Degree of acceptance

Groups are general less efficient

Efficiency

A deterioration of individuals mental efficiency, reality testing and moral judgments as a result of group pressures

Groupthink

Groupthink occurs when members

*rationalize away resistance to assumptions


*Pressure doubters to support the majority


*Doubters keep silent or minimize misgivings


*Interpret silence as yes vote

Limit group size


Encourage group leaders to seek input from all members and avoid expressing their own opinions


Appoint a devil's advocate

Minimizing groupthink

Interacting groups meet face to face and rely on verbal and non verbal interactions to communicate

Group decision making techniques

Generated a list of creative alternatives

Brainstorming

Restricts discussion during the decision making process to encourage independent thinking

Nominal group technique

Group property

Roles


Norms


Status


Size


Cohesiveness