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63 Cards in this Set

  • Front
  • Back
What are the 4 options Windows 7 provides in order to troubleshoot and configure compatibility?
Troubleshooter, executable properties, group policies and XP Mode
What versions of Windows 7 is Virtual PC available for?
Windows 7 Pro, Ultimate, and Enterprise
What are the system requirements for Virtual PC?
CPU: Support Hardware Virtualization extensions
RAM: 2Gb
Windows 7 Pro, Ent, Ult
What are all the built-in compatibility modes?
Win 95, Win 98/ME, NT 4.0 SP5, Win 2000, XP SP2, XP SP3, Vista, Vista SP1, Vista SP2. Modes available under these features: 256 color, 640x480, themes, Run as Admin
Where does the Application Compatibility Group Policy located in the local security policy
CC\Admin Temp\System\TShoot + Diag\App Comp Diagnostics
2 methods of deploying UAC in a business environment
UAC Group Policy, Security Policy (SecPol)
4 methods of controlling installation permissions
User Account Control, Privilege Escalation, Admin Approval Mode and Secure Desktop
3 reasons to control software installations
Security, support, and productivity/consistency
What operating systems does AppLocker Work with?
WS 2008 R2 and Windows 7 Ent/Ult
Can software restriction policies work in an environment with mixed OS versions?
Yes. AppLocker does not
What is the fundamental difference between Windows Enterprise and Windows Ultimate editions?
Windows Enterprise is available through volume license agreements while Ultimate is available through retail
What are the 5 rules of the software restriction policies?
1-hash 2-cert 3-path 4-zone 5-custom (most least spec.)
What service does AppLocker require to run?
Application identity service
List the type of rules AppLocker uses
Default, executable, windows installer, script rules, DLL rules, publisher, hash, path
List of configurable AppLocker settings
Automatic rule generation (scan folders for app publisher), exceptions (for version control), auditing (for testing what would/wouldn't be blocked)
Do SRP rules trump AppLocker rules?
No
AppLocker has two rules for the same exact software. One is to allow and one is to block the software. What will AppLocker do?
Block. Block rules trump allow rules
How does secure desktop work?
Behavior: Screen grays out and prompts user. Ensures that you're not interacting with a rogue process, but only with Windows
What does the shield icon indicate when shown in menus and buttons?
It indicates administrator permissions are required
What are the 3 default rules for AppLocker?
Allow %WINDIR%\* for everyone, allow %PROGRAMFILES%\* for everyone (different path for 64bit), and allow local administrator all files *
What OS version requires signed drivers?
Windows 7 64-bit
Why use signed drivers?
Digital signatures allow administrators and end users who are installing Windows-based software to know whether a legitimate publisher has provided the software package.
What methods are used to deploy and manage signed driver certificates?
Group Policies
Install in the trusted publisher store
You have an application that runs in Windows XP SP1 but not Windows XP SP2. Can you run the application in compatibility mode on your Windows 7 Ultimate edition OS?
No, XP SP1 is not a built-in compatibility mode.
What is the default username installed in Windows XP Mode?
XPMUser
What 3 utilities come with the Application Compatibility Toolkit?
Application Compatibility Manager (collect and analyze), Compatibility Administrator (Develop and Deploy fixes), IE Compatibility Test Tool (Verify site functionality)
What is an application shim?
An application specific fix
What does UNC stand for and what is an example of one?
Universal naming convention
\\server\share
How do you create a persistant connection to a network share?
Drive Mapping
What is the command to map network drives under command prompt?
net use * \\server\share
What is the command line version of Event Viewer?
Wevtutil
What are the different types of events?
Information, Warning, Error. Audit: Success and Failure
What are the main categories of Windows logs?
App, security, system, fwd events, setup
What service needs to be running in order to query logs to be forwarded to a collector?
windows remote management service (winrm)
What service needs to be running in order to collect forwarded event logs?
Windows event collector service (wecutil)
How can you secure event log subscription traffic?
Turn on SSL
What is the baseline resolution in Windows 7 safe mode?
800x600
What are 3 methods that can be used to access safe mode?
F8, msconfig, bcdedit
What file format does Event Viewer export logs as?
XML
What service is required to run event log subscriptions?
Windows Event Collector Service
Q: Adam works as a Desktop Support Technician for Umbrella Inc. The company has a Windows-based network. All client computers run Windows 7 Ultimate operating system. Andy, Managing Director of the company, complains that his laptop is consuming battery very rapidly affecting the performance of the system. Adam inspects his laptop and finds that appropriate power is implemented on the laptop but many USB devices are attached to it. Which of the following steps will Adam take to resolve the problem?
Enable the USB selective suspend option from the Advanced Power Settings.
Which of the following is the subpixel rendering technology developed by Windows to improve the appearance of text on certain types of computer display screens by sacrificing color fidelity?
ClearType
The Application Compatibility Diagnostics container consists of what six policies?
1. Notify blocked drivers

2. Detect application failures caused by deprecated windows COM objects

3. Detect application failures caused by deprecated windows DLLs

4. Detect application install failures

5. Detect application installers that need to be run as admnistrator

6. Detect applications unable to Launch installers under UAC
If a user's system is hanging at every once in a while after she installed a critical update, should you use Last Known Good Configuration option or the system restore wizard to resolve the issue?
System Restore Wizard
If a computer cannot retrieve an IP address from the DHCP server and did not have any alternate configuration, what will the IP address start with?
It will use automatic private IP addressing (APIPA) address which start with 169.254.
How do you delete all restore points except the most recent one?
Disk Cleanup
What is the subpixel rendering technology developed by Windows to improve the appearance of text on certain types of computer display screens by sacrificing color fidelity?
ClearType
What are 3 ways to access safe mode?
F8, msconfig, bcdedit (which is like the replacement for notepad in command prompt mode) (bcd = boot configuration database)
What are 3 different safe mode environments?
Safe Mode (minimal), SM Cmd Prompt (good for troubleshooting if windows is corrupt and can't boot), SM Networking
What are the recovery tools available in Windows RE?
Startup Repair, System Restore, System Image Recovery, Windows Memory Diagnostics, Command Prompt (like the old recovery console)
If you cannot use a startup repair to fix Windows, what is the other option?
"Upgrade" your installation by repairing installation
What is a synonym for System Protection?
System Protection
If you need to use system restore to fix a windows installation, should you backup the user's documents and settings?
Yes, applications, user settings and files can be removed
When does Windows generate restore points?
Windows updates, install software, and weekly by default
What are the 5 options offered when you click on F8 Repair my computer during startup?
Startup Repair, System Restore, System Image Recovery, Windows Memory Diagnostics, and Command Prompt.
What does a system restore affect?
OS, drivers, apps, and updates, not personal files
When does Windows automatically create a restore point?
Windows updates, install software, weekly
What does the Problem Steps Recorder capture?
Reproduce Steps, Screenshots, Comments
What stores local user and group accounts?
Security Accounts Manager local database
What command line tool can be used to determine what group policies are being applied
gpresult
By default, how long does it take for a password to expire on a domain
30 days
If a computer has been off for months and you turn it on to find that you cannot login with the correct username and password, what should you do that requires the least amount of effort?
Reset the computer account in Active Directory
While using Kerberos for authentication, how much time skew is tolerated between the client machine and the domain controllers
5 minutes