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30 Cards in this Set
- Front
- Back
which of the following is included in the definition of OD?
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ALL of the above(e)
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Which of the following is not one of the stems of OD
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Environmental Analysis(b)
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The first T-group was formed
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as people related to data about their own behavior(d)
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According to the managerial grid, an individual's style can be best be described as which of the following
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his or her own concern for production or people(b)
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As the QWL movement evolved, it fostered a new phase of activities known as
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Employee involvement
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Strategic change interventions involve imporving
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all of the above(d)
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the three sequential steps in lewin's change model are
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unfreezing, movement, refreezing(b)
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the action research model focuses on
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a>planned change as a cyclical process &
b> heavy diagnosis prior to acting, planning, and implementation (D - A & B) |
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which activity is not part of the general model of planned change
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interviews and action planning (A)
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when an action researcher is dealing with an organization that is underorganized, the steps in the change process are
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identification, convention, organization, evaluation(C)
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To be a successful in international settings, the OD practitioner must
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a> become aware of their own cultural biases
c> Adapt the action research process to fit the cultural context.(E-A & C) |
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According to lewin, the best way to manage change is to increase the forces for change
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False
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Change strategies are often modified on the basis of contiued diagnosis
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True
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The relationship between planned change and organizational performance and effectiveness is well understood
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False
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Which of the following is not a core skill of an OD practitioner
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Financtial management skills(D)
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one of the major limitations of the internal consultant is
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their potential loss of objectivity(C)
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which is true of external OD consultants
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None of the above(D)
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Ethical dilemmas of the OD practitioner concern
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All of the above(E) - misrepresentation, misuse of data, coercion, value and goal conflict
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from the list below, what is/are the primary advantages for understanding emotional intelligence
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ALL of the above(D)- addressing resistance, gaining commitment, addressing ambiguity
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A great deal of research is available about the skills/knowledge of an effective OD practioner
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FALSE
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Following entry and contracting, an OD practitioner starts with diagnosing an organization or department
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True
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To be able to design and execute an intervention is a minor requirement for the OD practioner
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FALSe
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with the development of new and varied intervention approaches, the role of the OD professional needs to be seen as being along the entire continuum from client centered to consultant-centered
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False
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Despite the flexibility of the OD profession, most OD professionals have had specific training in OD
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True
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The process of entering a client system consists of
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Clarifying the issue, determining the relevant client, and selecting a practitioner(A)
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The presenting problem is
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often a symptom of an underlying problem(D)
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Which answer below best describes the “relevant” client?
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generally those who can directly impact change issues(D)
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The goal of the contracting process is
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to make a good decision about how to proceed with the OD process(B)
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Which of the following is not a step in the contracting process?
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determining the change project(C)
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Contracting is typically a very formal, written process when internal OD practitioners are involved
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TRUE
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