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43 Cards in this Set
- Front
- Back
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Stress |
Response to demands psychologically where something is at stake and coping exceeds ind. capacity |
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Stressors |
demands that cause stress to occur (the stress response) |
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Strains |
consequences that are negative towards a stress response |
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Transaction theory of stress |
How a person percieves and appraises stressful demands, and how people respond to those |
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PRimary Appraisal |
evaluating if remands is stressful or not, then if it is how it affects the person it goals and well being |
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Benign job demands |
job demands that are not considered to be stressful |
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Hindrance stressors |
stressors that are not seen as opportunities for growth and achievement so hurt progress |
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Challenge Stressors |
stressors that are seen as opportunities for growth |
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Role conflict |
when other people have expectations of what an individual needs to do that are conflicting |
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role ambiguity |
a person is given lack of direction and info about how to accomplish something |
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Role overload |
too many demands |
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Daily Hassles |
minor issues that occur day to day that interfere with getting work accomplished |
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Time PRessures |
amount of time alloted to a job itself is not enough |
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Work complexity |
degree to which a job requirements exceed employee capabilities |
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Work responsibility |
the amount of and importance of the obligations that someone has to others |
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Work Family Conflict |
role conflict in which demands at work hinder the demands of person's family role |
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Negative Life Events |
hidrance such as divorce, death of family member |
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Financial Uncertainty |
lack of certainty with savings |
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Family time demands |
amount of time needed to fulfill family responsibilities |
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Personal Development |
improve growth and learning by participation outside of work |
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Positive life events |
challence such as kid or marriage |
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Secondary appraisal |
when people figured out how to cope with things that becomes stressors they face in life |
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coping |
thoughts and behaviors of individual used to manage stressful demands and emotions of those demands |
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Behavioral Coping |
Physical Activities that are used during stressful situation a person has in front of them |
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Cognitive Coping |
thoughts towards a stressful situation |
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Problem focused coping |
individual behaviors and cognitions that are intended to manage stressful situation itself |
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emotion focused coping |
intended to manage emotional reactions |
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Type A Behavior |
people who have more stressors, see demands as more stressful and have more strains |
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Social Support |
help received from others when faced with/confronted with demands that are stressful |
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Instrumental support |
help peoplr recive that allows a person to address a stressful demand directly |
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Emotional Support |
empathy from others that help aonther to eliminate emotional distress |
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amount of workers that feel their job is stressful |
40% |
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least/most stressful jobs |
least: musicial instrument repair Most: president, police, surgeon, pilot, air traffic control, firemna |
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Two types of coping |
Behavioral Cognitive |
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Physiological strains |
immune deficiencies, etc. HEALTH |
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Psychological Strains |
depression, anger, anxiety, hostility, memory loss |
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Behavioral Strains |
grinding teeth, bossiness, smoking, drinking, eating |
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Hindrance stressors and Job Performance |
WEAK NEGATIVE CORRELATION |
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Hindrance Stressors and Organization Commitment |
STRONG NEGATIVE CORRELATION |
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Challenge Stressors and Job Performance |
Weak Postive |
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Challenge stressors and organizational commitment |
Moderate positive |
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High Challenge |
high affective, low normative, continuance |
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Job Sharing usage |
19% of organizations |
