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23 Cards in this Set
- Front
- Back
team |
group of two or more people with complementary skills who are committed to working together to achieve a specific objective |
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teams are better than work groups when |
the task is complex and sophisticated |
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The factor that differentiates work groups from teams is that work groups: |
involve individual accountability and clearly defined leadership |
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a task is considered complex when
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it involves a lot of uncertainty about possible outcomes |
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task interdependence |
The extent to which group members need to work with and rely on each other to produce the collective work of the group |
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"they have clear task objectives" is a characteristic of |
teams |
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effective teams include members with |
technical and interpersonal skills |
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team size should |
reflect the nature of the task |
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Tom, the head of human resources in an organization, is working on an important project for which he develops a team of five middle level managers one from each department–finance, IT, marketing, logistics, and the manufacturing department. The five managers will be reporting to Tom, who heads the team, and will coordinate among themselves to complete the project on time. This scenario shows that: |
tom has formed a horizontal team |
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Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project. is an example of a |
vertical team |
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vertical teams |
composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department. |
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collocated teams |
Teams that use a significant amount of face-to-face communication to make operating decisions |
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Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed. is an example of a |
self directed team |
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Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other. is an example of |
geographically distributed team |
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diverse team members tend to produce |
more creative and innovative solutions |
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A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member. is an example of a team in the (blank) stage of development |
storming |
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A team with members sharing their personal opinion with others and group members being more open to one another’s ideas and suggestions is an example of a team in the (blank) stage of development |
norming |
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Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member’s competencies.Which of the following should Kevin typically do during this stage of team development? |
provide resources |
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Which of the following should a team lead in the adjourning stage of team development do |
manage feelings of sadness |
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one of the main components of a team process? |
constructive conflict |
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participating |
refers to the extent to which individuals engage in the process of generating solutions and articulating their opinions and perspectives. |
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For teams to be considered effective: |
they must satisfy team members. |
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The boundary manager determines: |
how a team works with others who have an interest in the team’s performance. |