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62 Cards in this Set
- Front
- Back
____ is the system of rules that governs the ordering of values. The aim is to identify both the rules that should govern people's behavior and the "goods" that are worth seeking. Ethical decisions are guided by the underlying values of the individual. Values are principles of conduct such as caring, being honest, keeping promises, pursuing excellence, showing loyalty, being fair, acting with integrity, respecting others, and being a responsible citizen. |
Ethics |
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____ ar principles so fundamental to human existence that they are important in all societies - for example, rules against murder, deceit, torture, and oppression.
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Universal Values |
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____ are a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong. |
Ethical Issue |
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____ are the moral principles and standards that guide behavior in the world of business. |
Business Ethics |
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____ are principles, rules, and values people use in deciding what is right or wrong. |
Moral Philosophy |
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____ is the ethical system stating that all people should uphold certain values that society needs to function |
Universalism |
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____ is an ethical system defining acceptable behavior as that which maximizes consequences for the individual. |
Egoism |
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____ is an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers. |
Utilitarianism |
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____ is a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people. |
Relativism |
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The perspective that what is moral comes from what a mature person with good moral character would deem right. |
Virtue Ethics |
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The ____ in an organization is the processes by which decisions are evaluated and made on the basis of right and wrong. |
Ethical Climate |
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7 danger signs of unethical behavior at your organization: |
1. Excessive emphasis on short-term revenues over longer-term considerations. 2. Failure to establish a written code of ethics 3. A desire for simple, quick fix solutions to ethical problems 4. An unwillingness to take an ethical stand that may impose financial costs 5. Consideration of ethics solely as a legal issue or a public relations tool 6. Responding to the demands of shareholders at the expense of other consituencies |
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To make an ethics code effective: |
1. Involve those who have to live with it in writing the statement 2. Focus on real-life situations that employees can relate to; 3. Keep it short and simple, sot it is easy to understand and remember 4. Write about values and shared beliefs that are important and that people can really believe in 5. Set the tone at the top, having executives talk about and live up to statement |
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Company mechanisms typically designed by corporate counsel to prevent, detect, and punish legal violations |
Compliance Based Ethics Programs |
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Company mechanisms designed to instill in people a personal responsibility for ethical behaviour |
Integrity based ethics programs |
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____ is contributing to the long-term welfare of others |
Stewardship |
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_____ obligation towards society assumed by business |
Corporate Social Responsibility |
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____ is an education with five higher goals that balance self interest with responsibility to others. |
Transcendent Education
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____ Its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders |
Ecocentric Management |
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____ is the pursuit of lucrative opportunities by enterprising individuals |
Entrepreneurship |
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____ is a business having fewer than 100 employees independently owned and operated, not dominant in its field and not characterized by many innovative practices. |
Small Business |
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____ is a new business having growth and high profitability as primary objectives. |
Entrepreneurial Venture |
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____ = new venture creators working inside big companies |
Intrapreneurs |
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______ = Individual who establishes a new organization without the benefit of corporate sponsorship |
Entrepreneur |
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____ is leveraging resources to address social problems |
Social Entrepreneurship |
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_____ is an organization that applies business models and leverages resources in ways that address social problems. |
Social Enterprises |
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___ are protected environments for new small businesses. |
Business Incubators |
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_____ do NOT talk about retirement. |
Business Plans |
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_____ creates value, is rare, is difficult to imitate, and is organized. |
Competitive Advantage |
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______ is the knowledge, skills, and abilities of employees that have economic value |
Human Capital |
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Perhaps the most difficult part human resources planning is conducting ____ that is determining how many and what type of people are needed. |
Demand Forecasts |
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Along with forecasting demand, managers must forecast the ____ that is how many and what types of employees the organization actually will have. |
Supply of Labor |
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A tool for determining what is done on a given job and what should be done on that job. Does two things: tells the HR manager about the job itself including essential tasks, duties and responsibilities which is the job description and describes the skills, knowledge, abilities, and other characteristics needed to perform the job, known as the job specification. |
Job Analysis |
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_____ has some drawbacks. If existing employees lack skills or talent, this yields a limited applicant pool, leading to poor selection decisions. |
Internal Staffing |
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____brings in new blood to a company and can inspire innovation. |
External Recruiting |
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_____ is a selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers. |
Structured Interview |
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a _____ consists of 10 to 12 candidates who participate in a variety of exercises or situations some of which involve group interactions and som that are performed individually. Assessors observe and record information about candidates performance in each exercise. |
Assessment Center |
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____ is the consistency of test scores over time and across alternative measurements |
Reliability |
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____ is the degree to which a selection test predicts or correlates with job performance |
Validity |
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The victims of _____ face all the difficulties of being let go, loss of self esteem, demoralizing job searches, and the stigma of being out of work. |
Restructuring |
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_____ is the process of helping people who have been dismissed from the company regain employment elsewhere |
Outplacement |
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____ is the legal concept that the employee may be terminated for any reason. The logic is that if the employee may quit at any time the employer is free to dismiss at any time. |
Employment at Will |
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____ is a discussion between a manager and an employee about the employee's dismissal |
Termination Interview |
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____ is teaching lower-level employees how to perform their present jobs |
Training |
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____ is helping managers and profession employees learn the broad skills needed for their present and future jobs. |
Development |
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____ is training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like. |
Orientation Training |
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____ is training that provides employees with the skills and perspectives they need to collaborate int others. |
Team Training |
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_____ is an employment benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs. |
Cafeteria Benefit Program |
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The ____ is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy. |
Glass Ceiling |
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Conduct of a sexual nature that has negative consequences for employment |
Sexual Harassment |
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____ harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions. |
Quid Pro Quo |
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____ harassement occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating hostile or offensive working environment. |
Hostile Environment |
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In _____, if groups other than the norm are employed, they are found primarily in low-status jobs. |
Monolithic Organization |
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An organization that has a low degree of structural integration - employing few women, minorities or other groups that differ from the majority and thus has a highly homogenous employee population. |
Monolithi Organization |
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An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds |
Pluralistic Organization |
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An organization that values cultural diversity and seeks to utilize and encourage it |
Multicultural Organization |
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The key factors of a business plan include______, ____, ____, and _____ |
risks and rewards, the people involved, the opportunities and the content (place or setting) |
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____ is peoples judgement of a company's acceptance, appropriateness, and desirability, generally stemming from company goals and methods that are consistent with societal values. |
Legitimacy |
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____ is goodwill stemming from your social relationships; a competitive advantage in the form of relationships with other people and the image other people have of you. |
Social Capital |
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____ are project teams designated to produce a new product. |
Skunkworks |
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____ = informal work on projects other than those officially assigned of employees own choosing and initiative |
Bootleggin |
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_____ is the tendency of an organization to identify and capitalize successfully on opportunities to launch new ventures by entering new or established markets with new or existing goods or services. |
Entrepreneurial Orientation |