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62 Cards in this Set

  • Front
  • Back

____ is the system of rules that governs the ordering of values. The aim is to identify both the rules that should govern people's behavior and the "goods" that are worth seeking. Ethical decisions are guided by the underlying values of the individual. Values are principles of conduct such as caring, being honest, keeping promises, pursuing excellence, showing loyalty, being fair, acting with integrity, respecting others, and being a responsible citizen.

Ethics

____ ar principles so fundamental to human existence that they are important in all societies - for example, rules against murder, deceit, torture, and oppression.

Universal Values

____ are a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.

Ethical Issue

____ are the moral principles and standards that guide behavior in the world of business.

Business Ethics

____ are principles, rules, and values people use in deciding what is right or wrong.

Moral Philosophy

____ is the ethical system stating that all people should uphold certain values that society needs to function

Universalism

____ is an ethical system defining acceptable behavior as that which maximizes consequences for the individual.

Egoism

____ is an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers.

Utilitarianism

____ is a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people.

Relativism

The perspective that what is moral comes from what a mature person with good moral character would deem right.

Virtue Ethics

The ____ in an organization is the processes by which decisions are evaluated and made on the basis of right and wrong.

Ethical Climate

7 danger signs of unethical behavior at your organization:

1. Excessive emphasis on short-term revenues over longer-term considerations.


2. Failure to establish a written code of ethics


3. A desire for simple, quick fix solutions to ethical problems


4. An unwillingness to take an ethical stand that may impose financial costs


5. Consideration of ethics solely as a legal issue or a public relations tool


6. Responding to the demands of shareholders at the expense of other consituencies

To make an ethics code effective:

1. Involve those who have to live with it in writing the statement


2. Focus on real-life situations that employees can relate to;


3. Keep it short and simple, sot it is easy to understand and remember


4. Write about values and shared beliefs that are important and that people can really believe in


5. Set the tone at the top, having executives talk about and live up to statement

Company mechanisms typically designed by corporate counsel to prevent, detect, and punish legal violations

Compliance Based Ethics Programs

Company mechanisms designed to instill in people a personal responsibility for ethical behaviour

Integrity based ethics programs

____ is contributing to the long-term welfare of others

Stewardship

_____ obligation towards society assumed by business

Corporate Social Responsibility

____ is an education with five higher goals that balance self interest with responsibility to others.


Transcendent Education

____ Its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders

Ecocentric Management

____ is the pursuit of lucrative opportunities by enterprising individuals

Entrepreneurship

____ is a business having fewer than 100 employees independently owned and operated, not dominant in its field and not characterized by many innovative practices.

Small Business

____ is a new business having growth and high profitability as primary objectives.

Entrepreneurial Venture

____ = new venture creators working inside big companies

Intrapreneurs

______ = Individual who establishes a new organization without the benefit of corporate sponsorship

Entrepreneur

____ is leveraging resources to address social problems

Social Entrepreneurship

_____ is an organization that applies business models and leverages resources in ways that address social problems.

Social Enterprises

___ are protected environments for new small businesses.

Business Incubators

_____ do NOT talk about retirement.

Business Plans

_____ creates value, is rare, is difficult to imitate, and is organized.

Competitive Advantage

______ is the knowledge, skills, and abilities of employees that have economic value

Human Capital

Perhaps the most difficult part human resources planning is conducting ____ that is determining how many and what type of people are needed.

Demand Forecasts

Along with forecasting demand, managers must forecast the ____ that is how many and what types of employees the organization actually will have.

Supply of Labor

A tool for determining what is done on a given job and what should be done on that job. Does two things: tells the HR manager about the job itself including essential tasks, duties and responsibilities which is the job description and describes the skills, knowledge, abilities, and other characteristics needed to perform the job, known as the job specification.

Job Analysis

_____ has some drawbacks. If existing employees lack skills or talent, this yields a limited applicant pool, leading to poor selection decisions.

Internal Staffing

____brings in new blood to a company and can inspire innovation.

External Recruiting

_____ is a selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.

Structured Interview

a _____ consists of 10 to 12 candidates who participate in a variety of exercises or situations some of which involve group interactions and som that are performed individually. Assessors observe and record information about candidates performance in each exercise.

Assessment Center

____ is the consistency of test scores over time and across alternative measurements

Reliability

____ is the degree to which a selection test predicts or correlates with job performance

Validity

The victims of _____ face all the difficulties of being let go, loss of self esteem, demoralizing job searches, and the stigma of being out of work.

Restructuring

_____ is the process of helping people who have been dismissed from the company regain employment elsewhere

Outplacement

____ is the legal concept that the employee may be terminated for any reason. The logic is that if the employee may quit at any time the employer is free to dismiss at any time.

Employment at Will

____ is a discussion between a manager and an employee about the employee's dismissal

Termination Interview

____ is teaching lower-level employees how to perform their present jobs

Training

____ is helping managers and profession employees learn the broad skills needed for their present and future jobs.

Development

____ is training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like.

Orientation Training

____ is training that provides employees with the skills and perspectives they need to collaborate int others.

Team Training

_____ is an employment benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs.

Cafeteria Benefit Program

The ____ is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.

Glass Ceiling

Conduct of a sexual nature that has negative consequences for employment

Sexual Harassment

____ harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Quid Pro Quo

____ harassement occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating hostile or offensive working environment.

Hostile Environment

In _____, if groups other than the norm are employed, they are found primarily in low-status jobs.

Monolithic Organization

An organization that has a low degree of structural integration - employing few women, minorities or other groups that differ from the majority and thus has a highly homogenous employee population.

Monolithi Organization

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds

Pluralistic Organization

An organization that values cultural diversity and seeks to utilize and encourage it

Multicultural Organization

The key factors of a business plan include______, ____, ____, and _____

risks and rewards, the people involved, the opportunities and the content (place or setting)

____ is peoples judgement of a company's acceptance, appropriateness, and desirability, generally stemming from company goals and methods that are consistent with societal values.

Legitimacy

____ is goodwill stemming from your social relationships; a competitive advantage in the form of relationships with other people and the image other people have of you.

Social Capital

____ are project teams designated to produce a new product.

Skunkworks

____ = informal work on projects other than those officially assigned of employees own choosing and initiative

Bootleggin

_____ is the tendency of an organization to identify and capitalize successfully on opportunities to launch new ventures by entering new or established markets with new or existing goods or services.

Entrepreneurial Orientation