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14 Cards in this Set
- Front
- Back
Structured Decision |
processing a certain information in a specified way so that you will always get the right answer
(producing a report on the change of stock) |
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Non-Structured Decision |
one for which there may be several "right" answers, without a sure way to get the right answer
(evaluating the social impact of a new product line) |
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Recurring Decision |
happens repeatedly |
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Non-Recurring (ad hoc) Decision |
one you make infrequently |
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Operational Decision Making |
employees develop, control, and maintain core business activities required to run the day-to-day operations |
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Managerial Decision Making |
employees evaluate company operations to identify, adapt to, and leverage change |
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Semi-Structured Decisions |
situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision |
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Strategic Decision Making |
managers develop overall strategies, goals, and objectives |
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Model |
a simplified representation or abstraction of reality |
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Transaction Processing System (TPS) |
basic business system that serves the operational level and assists in making structured decisions |
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Online Transaction Processing (OLTP) |
capturing of transaction and event information using technology to process, store, and update |
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Source Document |
the original transaction record |
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Online Analytical Processing (OLAP) |
manipulation of information to create business intelligence in support of strategic decision making |
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Decision Support System (DSS) |
models information to support managers and business professionals during the decision-making process |