Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
5 Cards in this Set
- Front
- Back
what are the basic components of communication?
|
sender...message...receiver...feedback
|
|
what are the factors interfering witht the communication process?
|
1. message must be clear
2. sender must delover message effectivly 3. receiver must be able to hear the message |
|
What are the barriers to communication?
|
1. physical disabilities
2. psychological attitudes and prejudice 3.cultural diversity 4. presence of a terminal illness 5. use of touch |
|
what are the legal disablilities?
|
minors, mentally incompetent, under influence of drugs that alter mental state, and semiconscious or unconscious.
|
|
what are the health care records?
|
ownership, legal records, no erasures, properky maintained, confidentiality, and computerized records.
|