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9 Cards in this Set

  • Front
  • Back

What are the various segmentation methods?

- Geographic segmentation


- Demographic segmentation


- Psychographic segmentation


- Benefit segmentation


- Behavioral segmentation



What is a perceptual map?

Displays in two or more dimensions, the position of products or brands in the consumers mind.

Identify the six positioning steps.

- Determine consumer's perceptions and evaluations of the product or service in relation to competitors'


- Identify the market's ideal points and size


- Identify competitors' positions


Determine consumer preferences


- Select the position


- Monitoring the position strategy

Examples of Geographic, Demographic, Psychographic, Benefits, and Behavioral segmentation.

- Geograghic- Continents like North America and Asia.


- Demographic- age, gender, income, education


- Psychographic- lifestyle, self-concept, self-values.


-Benefits- convenience, economy, prestige


-Behavioral- occasion, loyalty

Geodemographic Segmentation

Grouping of consumers on the basis of a combination of geographic, demographic, and lifestyle characteristics.

Describe how firms determine whether a segment is attractive and therefore worth pursuing.

They evaluate whether they are:


- Substantial


- Reachable


- Responsive


-Profitable


-Identifiable

The difference between targeting strategies:


undifferentiated, differentiated, concentrated, or micromarketing.

- Undifferentiated- firm uses this strategy when the product provides the same benefits to everyone




-Differentiated- when a firm targets different markets because they offer something different.




-Concentrated- when one market is selected, and all of their energies are focused on providing a product fitting their needs




- Micromarketing- when a product is personalized to fit an individuals needs and wants.

Targeting Strategies

- differentiated


- concentrated


- micromarketing


- undiffertiated

STP Process

- establish strategy or objectives


- use segmentation methods


- evaluate segment attractiveness


- select target market


- identify and develop positioning strategy