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63 Cards in this Set

  • Front
  • Back
CHAPTER 15
Any paid form of non-personal presentation and promotion of products.
TEST for sure
Advertising
chapter 15
Setting Objectives
KEY DECISIONS
Advertising objectives can be classified by primary purpose:...
Inform


Persuade

Remind
name some information advertising...
New product
New USes
Price Chance
How product works
Describe service
correct false impressions
Reduce Consumer fear
Build image
Chapter 15
Talk about BUILD IMAGE...use an example.
Afflec uses it. People dont know supllemental insurance. Through there commercial they gained awareness.
Chapter 15 Possible Ad Objectives
Whats the strongest persuasive advertising and what should you pick if you wanna be the best?
BUILD PREFERENCE OVER COMPETITION
Purchase now..
smart idea
CHAPTER 15
What are some creative challenges for marketing
Media fragmentation
Soaring media costs
Advertising Clutter
measure of a percentage of people in the target market who will be exposed to your Ad
Reach
number of times that the average person will be exposed to that Ad
Frequency
average tv spot 200, 000 dollars or 500,000 during prime time.
true or false
True
hold off and only occasionaly show ads
Pulsing or continuous
Pulsing
Chapter 16
Short-term incentive to encourage the purchase of a product.
they could do it buy added value to BUY NOW
Sales promotion
what are some good ways to try your product.
SAMPLES (best one)
Coupons
Cash Refunds
Price packs
Advertising Specialities
Premiums
Patronage Rewards
Point-of purchase
Chapter 15
Building good corporate relations and image with the public
Public relations
what are some public relations functions
Press release
media relations
lobbying
sponsorship
invenstor relations
many others..
Chapter 15
Public Relations functions
THings that talk about the company history, the founders, new products new features, and changes in personel. which function is this?
Press Release
Chapter 15
Public Relations Functions
go to congres, to argue position and even help write policy.
Lobbying
Chapter 15
Public Relations Functions
sporting events, charity events that you get to place your name on. which one is this..
Sponsorship
Chapter 15
What are two advantages of public relations
Strong impact on public awareness at lower cost than advertising
Greater credibility than advertising
chapter 15
True or false
Publicity is often underused
True
Chapter 15
True or false
Good public relations is not a powerful brand-building tool.
False
IT IS!!!!
Public relation tools..
News
speeches
corporate identity materials
mobile marketing
special events
written materials
audiovisual materials
public service activies.
Chapter 12
Marketing Channel and Supply Chain
Firms that help the company to promote, sell, and distribute its good to final buyers.
Intermediaries
Chapter 12
(everyday definition)
People/Entities between you (the manufacture) and end user
middle man
Intermediaries
Chatpter 12
A set of interdependent organizations (intermediaries) in making a product (includes service) avaliable for use or consumption by the consumer or business user.
Everyday definition: PATH THAT PRODUCTS TAKE FROM MANUFACTURE TO END USERS.
Marketing Channel (or Distribution Channel)
Chapter 12
Suppliers plants-manufactuers-?-Retailers-?
Name the blanks
wholesalers.
Consumers
Chapter 12
Whats the difference between channel of distribution and supply chain?
channel of distribution is where it starts with the manufactuers
supply chain is when you add a supplier at the start
Chapter 12
what is the "channel Decision"
What do you give up?
promotion, pricing, and product



Profits,Control
Chapter 12
How can intermediaries/channel members add value?
Efficiency in physical distribution
expertise in distribution and negotiations

matching supply and demand

promotion and selling

communication by providing information
CHAPTER 12
Various channels
Traditional one...name it
hint:start out with manufacture
Manufacture-wholesaler-retailer-consumer
Chapter 12
Channel Behavoir and Organization

individual people thinking in their own terms and whats best for them , hopefully working in concert to get a product from one place to a customers hand
Conventional Distribution Channel
CHAPTER 12
Channel Behavoir and Organization

-company owns the whole vertical chain from manufactuer, to the wherehouse to the logical transportation, to the retail store then to the final customer.
Corporate Vertical Marketing system
agreement between two companies.. here a company the franchiser makes a agreenment with the franchisee person(the retail store) whos an independent person who agrees to pay royalties and other payments in return for learning a system and getting a product and a brand that they can market to customers
Contractual
Service or Manufacturer-sponsored retailer franchise system
CHAPTER 12
Channel Behavoir and Organization
-Pepsi and pespi bottlers. the pepsi bottlers are independent but must follow procedures but in return they get to use pepsi services
ContractualManufactuer sponsored wholesaler franchise system
one company because of its size or power is able to dictate to the other companies or entities on how to work together.
Example: WALMART
Administered Vertical Marketing System
Chapter 12
A breakdown or elimination of a pathway..
Disintermediation
CHAPTER 12
Changing Channel Organization
a whole seller or manufactuer is no longer needed because of what term...
Disintermediation
Marketing Logistics
damaged or need to be replaced or faulty mechanisism..customer may want their money back.
Whats type of distribution is this?
Reverse distribution.
Chapter 13
Definition
All activities involved in selling goods or services directly to final consumers for their personal, nonbusiness use.
Retailing
Chapter 13
Business whos sales come primarily from retailing
Retailer
Chapter 13
Retailing-Types
Several product lines;each line in separate dept.
Department
Chapter 13
Retailing-Types
Food and household;large store with low margins, but high volume
Supermarkets
Chapter 13
Retailing Types
Small store;limited high turnover items.
Conveniance
Chapter 13
Retailing-Types
Many product lines, low prices, low marigins, high volume.
Discount
Chapter 13
Retailing-Types
Single or few product line
Specialty
Chapter 13
Retailing-Types
Sold for < retail $;leftover, overruns, irregulars
Off-Price
Chapter 13
Retailing Types
Very large stores;Deep assortment of a category
Superstores
Chapter 13
Guess the "store"
Narrow product lines with deep assortments..
Specialty store
Chapter 13
Guess the "store"
Wide variety of product lines
Department Stores
Chapter 13
Guess the "store"
Wide variety of food and household products
Supermarkets
Chapter 13
Guess the "store"
Limited line of high-turnover convenience goods
Convenience Stores
Chapter 13
Guess the "store"
Large store with large assortment of food and non-food items along with services
Superstores
Chapter 13
Guess the "store"
Very deep assortment of a particular product line and is staff with knowledgeable employees
Category Killers
Chapter 13
Two or more stores commonly owned/controlled
Corporate Chain
Chapter 13
Wholesaler-sponsored groups of independent retailers
Voluntary Chain
Chapter 13
Group of independent retailer with central buying and joint promotion efforts.
Retail Cooperatives
Chapter 13
Contractual association between mfg, wholesaler, or service organization and independent business person
Franchise
Chapter 13
Diversified retail lines formed under central ownership.
Merchandising conglomerates
Chaptert 13
What is EXTREMELY important in retailing..?
Location, location, location
Chapter 13
All activities involved in selling goods and services to those buying for resale or business use.
or
A firm engaged primarily in wholesaling activity.
Wholeselling
What can wholesellers to do for you? How can they add value...
-Selling and promoting
-Buying and assortment building
-Bulk-breaking
-Transportation
-Financing
-Risk Bearing
-Marketing Information
-Management services and advice
-Warehousing
Chapter 13
Wholesaling..
What are the three trends that whole sellers are facing...
1.Price competition

2.Succesful wholesalers must add value by increasing efficiency and effectiveness

3.The distinction between large retailers and wholesalers continues to blur
What is the marketing definition in Layman terms
Marketing is about Knowing, Delivering and Satisfying the consumer's needs while meeting the organization's goals.

Knowing-Sensing, figuring out
Delivering-giving, getting into customers hands
Goals-Needs